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ordered product 2/15 form Cola Technology $24.89
Contacted 3/3 cola about product delivery - not received - cancel order
Contacted Paypal 3/9 for refund product not recieved
Paypal communication goes in circles, unable to speak to a person, when reached message states they will contact you back
3/10 Cola tech stated problem with shipment - will resend delivery in 2-3 weeks , one month after order. (3/3 requested cancelation)
3/15 sent email to Paypal with vendor communication - paypal could not find claim, therefore would not allow any further communication other message
3/22 papypal sent this email
We received the case(s) you filed on March 9, 2021.
We have reviewed this transaction(s) and are denying your case(s). This decision was made because the dispute was submitted with insufficient information/documentation to support the claim and we were unable to obtain the required information/documentation after requesting it from you.
We're sorry for any problems you may have experienced with the transaction(s).
Dispute Case ID: PP-D-10541****
Transaction Amount: $24.89 USD
Dispute Amount: $24.89 USD
Transaction ID: 90J55802M309****R
Transaction Date: February 15, 2021
They were no help at all
THINK TWICE OR $ TIMES BEFORE USING PAYPAL
User's recommendation: NO SUPPORT FROM PAYPAL USE AT YOU OWN RISK.
Preferred solution: Let the company propose a solution.
Paypal Pros: There arent any.
Paypal Cons: No customer support only vendor.