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PayPal, through it "braintree" service is the worst payment processing service a business can use. We did not heed warnings we were given about them and write this review to share our regret with other business owners.
Braintree and Paypal make it as difficult as possible for customers to communicate with them. They stick low-level employees on "ticket" email systems to write emails for weeks to customers having difficulties with their platform. We cannot fathom how they have the time to do all the letter writing they do. In the end, in our case, they could not figure out how to deposit funds into our business account and ended up keeping thousands of dollars owed to us - completely improperly - while they figure out (which they still have not done after 3 weeks) how to send our funds to the correct bank account (they had previously been sending funds to a closed account!
If you want to waste your time and have your funds stolen...braintree is the credit card processor for you. Otherwise...choose anyone else.
User's recommendation: If you want to waste your time and have your funds stolen, paypal/braintree is the processor for you. Otherwise, choose anyone else.
Product or Service Mentioned: Paypal Credit Card Payment Processing Service.
Monetary Loss: $12.
Preferred solution: Deliver product or service ordered.
PayPal Pros: Closing my account.
PayPal Cons: Literally stole all my money without any reprocussion, Unable to call, Total misrepresentation, Not secure.
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