PayPal - Technical support ripoff
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New ReviewerToday, I was trying to get into my account through the App to make a payment. I couldnt figure out how to do it.
So went to the site online to login. Message that due to suspicious activity, my account was blocked. I called the number for technical support. After spending two hours with the most impatient tech, who I could barely understand, I still cannot access my account.
But the kicker is, the only way he was able to solve my problem was using something called Coinbase. Then without any explanation of what was happening I was buying $1,000 of Bitcoins, then sellling them. Oh, but the money would be returned to my account in 72 hours. Color me naive and stupid.
I was very angry. Suddenly we were disconnected.? I immediately called my bank.
As mentioned, I still cant access my account. Is this type of scam condoned by PayPal?
User's recommendation: After a week I’m still out $1,018. This was the amount transferred from my bank account to purchase theBitcoins. Bitcoins sold for $973 which is sitting in PayPal account and I’m told can’t be transferred to my bank account. Technical support is awful!
Monetary Loss: $1018.
Preferred solution: Full refund.
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