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The company STILL REFUSES TO REFUND MY MONEY! They told me they would refund 85 percent and me have to ship the masks back to them.

That is unacceptable!!!! This is their fault and I will not under any circumstances pay for return shipping or incur any other costs associated with this! They also need to refund my 130.72 total for not receiving the items! Again I have requested this at minimum seven times!

They are refusing. Im asking PayPal to do something about it! Immediately! I have all the email proof and have submitted to PayPal!!!!!

Please help!

****************************

I would like to confirm with you all the information about this claim please. I see no number to contact you directly. I placed an order for Weplay RIVERSTONES on 5/20, this company is obviously fraudulent. When I received my package it was a set of N95 paper masks, worth zero dollars.

I have pictures of what I ordered and also pictures of what I received below. Please know I would like a full refund from them immediately! I have sent all this information and no one has contacted me for the proof. My claim

Was denied without a refund!

I do not understand! The business will not communicate with me now. This must be unacceptable by your guidelines. It wont even allow me to file a claim to get my money back!

Thats the reason Ive used PayPal in the past. Is your guarantee, not your are saying its not that way, when Ive sent pictures to prove it?

Be Bold! Joshua 1:9

Marie

On Jun 22, 2020, at 3:44 PM, "service@***.com" wrote:

Hello Alysia Wax,

We recently received your unauthorized activity case submission.

Thank you for alerting us to this possible unauthorized activity. Well review your case and then get back to you within 9 days or less.

Here are the details of the one or more transactions you didnt recognize or had issues with:

Transaction ID: 4UU40185PM845233T

Transaction date: May 20, 2020

Transaction amount: $130.72 USD

Location: Covington, Louisiana

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