Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer
1 comment

Original review updated by user Jul 13, 2021

After a 3 yr hiatus, I decided it's time to revive my online business (Asian art/antiques). Intending to update my contact/bank info at PayPal, I discovered that I couldn't log in to my acct.

Eventually, I called them and was told my acct was suspended due to an outstanding payment made by PP to Webroot, my computer security company. I called Wbrt who said they had no record of either billing nor receiving such a payment. When I called PP back and informed them of this, they simply shrugged it off--"That's what our records say". Feeling subjugated, I went ahead and sent PayPal a money order for the outstanding $43.47.

After a month of "Call back next week", PayPal, PayPal Collections, and a 3rd party collections company (MRSUS) all stated that they never received it and each suggested contacting one another's dept.

Meanwhile, on my end, a frantic search turned up the money order stub but (of course) not the Post Office receipt. Though I've put it off, more than likely I'll end up having to send PayPal yet another dubious and arbitrary $43.47 payment just to have THEM handle my business' online transactions.

PayPal is the reason for antitrust laws.

User's recommendation: Keep all paperwork, phone msgs, and emails.

Monetary Loss: $43.

Preferred solution: Deliver product or service ordered.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

It sounds like you're lying. They're an online currency exchange platform.

Why would they want a money order when they could have you pay straight from the site online? Some boomers need to stay off the internet.

PayPal Reviews

  1. 2031 reviews
  2. 434 reviews
  3. 268 reviews
  4. 187 reviews
  5. 241 reviews
PayPal reviews