Paypal
Reviews and Complaints
Reviews Chart
10M
CLAIMED LOSSES
4.4K
TOTAL REVIEWS
150K
PAGE VIEWS
23
ISSUES RESOLVED
Paypal Sloppy Payment Model
Paypal has become sloppy. Despite having sufficient funds in my bank, Paypal started declining my debits. No one gave the same reason why...multiple hours on hold, countless supervisors.One supervisor told me it was because the vendor hadn't charged it yet. Very embarrassing when paying for dinner with clients.
User's recommendation: Get away from Paypal.
ID
Location
San Antonio, Texas
Because it is a piece of ***
Every time I try to change my password it want to send me a phone code well I have changed phones and it will not let me change it. It keeps telling me wrong format well I know what my format is but your stupid sight does not. Totally disappointed and dumb dumb dumb. Fix your *** so I can fix mine.
User's recommendation: Do not use it go do something else.
ID
Did not receive product
They handled it very quick had bought on Facebook had 8 purchases scammed out of money did not send product got money back Had them for over 10 years bought a lot from China and always felt they were protecting my money I would say they are great to use sometimes hard to get through but they always call back if you leave a number sometimes its post office that makes the problem by giving package to wrong person then seller tracks and said you got it and you didnt so then you might loose but post office biggest problem because they send back and it gets lost but not PayPal fault thank you for my input
ID
Acccount
My money is being witheld from me I can't access my account it's been over 180days I want to close my account and I want my money please I've waited enough.at this point in time I will call my attorney and proceed to sue paypal for with holding money that belongs to me please call me at 956-517-****
ID
Product
Paypal Account
Pros
- Impossible to talk to a person for assistance
Cons
- No resolutions offered for their error
Fraudulent Seller
I was top bidder on item 89957****. Seller wanted only paypal payment and sent me a invoice. I made the payment and after 3 days seller would not accept payment. I finally contacted paypal and stoped the transaction.
User's recommendation: Stay away from this seller.
ID
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad experience
I forgot my password and I cannot log in, and I also got a new phone and phone number. Well I have tried and tried and tried to log in with my email, and it still wont let me log in because it keeps sending the verification to my OLD phone number! I called PayPal and they will not help me because I dont have my old phone number and credit card number in my account! They are nuts! I can not get access to my account! I have to somehow get access to it and close/delete my account! PayPal has ruined my credit
User's recommendation: Don’t ever forget your password and get a new phone number and phone.
ID
Product
Paypal Account
Cons
- Can not access my account because i got new phone number
Preferred solution
Access to my account long enough to close it
Missing packages
I used PayPal to pay for my order, but I never received it, PayPal state that it's company is secure, That's not true.not only did I lose my money but never received my order.
User's recommendation: don't use PayPal!!!
ID
Missing packages
I will never ever use PayPal again, the company claimed that all transactions are secure, but that is not true at all I paid for my order using PayPal, never received my order.It was sent to the wrong address, my funds were never returned!!!!!
User's recommendation: don't use PayPal.
ID
Loss
$97
Preferred solution
Full refund
To receive my money back
Sending a voucher for $42.87. To use within 6 months. And an email of the terms and condition. And also refunding me $8.00 for case 11099****. Pay pal resolved it.
User's recommendation: Be aware of what u irder.
ID
Location
Smyrna, Georgia
No answer closed my PayPal credit with $250. Right after it was opened but could not say where the $250 credit went ??
They closed my PayPal credit account dec 2019 right after it was opened but could not answer where it went isnt that their fiduciary duty and most important one ?????????if they dont know where it went who the *** does !! ??????????????????? They could not say if they returned it /used it/lost it /or out right stole it ????
User's recommendation: Don’t except credit ???
ID
Loss
$250
Preferred solution
Full refund
Cancel a payment
No, now that I was able to speak with someone at PayPal, I have my answers! Its really difficult to contact a living person and the online information was not helpful! PayPal needs to work on their customer service! It takes the consumer too long to get in touch with a human that might have an answer! Thank you Jane
ID
Location
Jacksonville, Florida
Money on hold
It ha been a week and I still not get the money why I am facing this problem the money sender is my friend and I am from India he is helping me thats why he send the money on PayPal and I am the new user Please help me I am in a bad condition
User's recommendation: please help me.
ID
Location
Mumbai, Maharashtra
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer Verified BuyerThis review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
PayPal have restricted my account after a whole week of being assured that I can withdraw my funds
I have money in PayPal ,I have been trying to withdraw to Mpesa for the last one week. Everytime the process was not allowed, when contacting agents in PayPal message centre I was assured not one not twice that if I wait for period of time which I did wait twice . But no help.now my PayPal is now blocking my account transaction ! It hurts !
ID
Preferred solution
Let the company propose a solution
Charges not mine
Talk to person I dont have time to type all this information Help me without al the junk you have to type
ID
Product
Paypal Account
Loss
$341
Preferred solution
Let the company propose a solution
Balance issues !!! Again
This has happened before, I paid my balance off, I go to look at my PayPal balance this month, and it shows the amount that I paid off of the balance as a charge. Now I have a balance due again this month. I always screenshot my payments and charges, since this happened years ago and PayPal will not resolve the issue, so even though I have the clear evidence it was paid off, they still will not make it right!
User's recommendation: PayPal is convenient but impossible to resolve issues.
ID
Pros
- Ease of buying
Cons
- Billing issues
Loss
$269
Preferred solution
Let the company propose a solution
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