Richard P Wrf

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Service one day, none the next, endless password changes, etc

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Original review Oct 01, 2023

The last time I talked to someone on the phone about this same problem...you don't let me use PayPal on Ebay, she told me the problem was fixed (she = woman at your offices ), that the phone number was changed to the correct number...it was NOT. I managed to make a payment once with PayPal on ebay and the very next time, you put me through endless number codes and password changes.

I can't buy anything online using paypal because you insist on not putting the CORRECT PHONE NUMBER ON MY ACCOUNT, WHICH IS 725-500-****. The rumor is that you are one of those WOKE organizattions that hate Americans who are conservative... I am an INDEPENDENT...I am both liberal and conservative, depending on the issue.

Just change the number and allow me to use the service of delete the account, your choice.

Richard H. Pratt, Ph.D, Ltd.

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Pros:
  • Easy payment service
Cons:
  • You cant change your demographics or you lose service

Preferred solution: I would like to HAVE the serive. PayPal has blocked every attemtp to let me simply change my phone number.

User's recommendation: Dont make any changes to your demographics, unless you intend to lose PayPal service

Ahmed H Dro

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Verified Reviewer

My account is stolen

PayPal - My account is stolen
PayPal - My account is stolen - Image 2
Please help me please please My account is stolen eng.ahmed.h93@***.com Today I have 4. Messages from Paypal for strange activities and it's not me
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Preferred solution: No

Naveen K Gcg

Payment issues

PayPal - Payment issues
I didn't give any permission to make a payment with cridit card, but it's automatically debited in my account. I want known the reason for that. I want my money back again, creativeFab what is that. I don't want like that charges to me. I don't want pay pal account. Please give me my money back again..
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Loss:
$9

Preferred solution: Full refund

User's recommendation: Nothing

Allen N Jto

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Verified Buyer

Unblock my account

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PayPal - Unblock my account
I delivered the products to all my customers including Vicky Nyatti who purchased on 8/19/2023 but I never kept the shipping information Because its been a while. You are blocking me from using my account without any complaint this is disgusting for me. Please unblock my account because all the customers received their orders.
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Preferred solution: I need access to my account

User's recommendation: Instead of blocking my account without my consent contact the buyer to get the right information.

Morris Y Hkr

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NO PRO ALL CON WITH PAYPAL

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I've been using PayPal for some time. And I'm a stockholder with.

paypal. And then I suddenly I'm running into problems. I verify my identity on numerous occasions and the transactions. But today, for some strange reason, they shut down my account and won't give me a reason why.

And the only assumption I can assume is that when I transferred $1000 out of my PayPal account. to two friends that live close to a bank to go deposit my money into my passbook account savings account. PayPal gives me a stupid notification saying that after review or limiting your account and you can no longer use paypal. So I call customer service.

The gentleman is telling me. all the things that I know about but they're not telling me the reason why he's telling me. Oh, you don't know the law when I do know the law because I used to practice the law. And I'm telling them to pass me to somebody higher up than him.

And he's refusing to do it. And I explained to him that as a stockholder, I'm into the business of making money, not losing money. And numerous people complain about PayPal And then I'm finding out a lot of other things about PayPal being hacked. Well, the people that sit above us, the Board of Directors, are spending the money.

On their personal gain. And there's no way of getting all their corporate office. So I emailed the investment relations department. PayPal should be mindful that every department in that PayPal should be reachable by telephone, including someone that sits in the corporate office.

Not just the customer service telephone number you call and so on and so on. But they closed my account for reason. They won't give me. But like I said, I can only assume it's because of the two transactions I did.

Then I did a wire transfer to my bank on August 7. Go ahead and behold that, they stopped that transfer. And they won't tell me why. Paypal remind should be dealt with in the Court of law, which they've been to court numerous times in the US Senate.

Should take a look into them too. But I'm getting ready to file out a complaint with the Consumer Financial Protection Bureau. And my attorney general's office. And whoever, what we need to do.

Is come together and file a big, major lawsuit against them because their security system sucks. Their security system kicks in when it shouldn't kick in. That's our money. If we want to transfer to Calcutta and not to a terrorist organization, then we should be allowed to transfer our money to whoever.

Because two of my banks. Wait, let me correct that. Three of my banks refused to let me use my PayPal card with them. Basically, PayPal is a scamming company money transfer company.

And they should be out of business completely. And the CEO should start taking serious to these complaints that people filed.

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Cons:
  • Scam

Preferred solution: MY PAYPAL TO STAY OPEN

User's recommendation: *** NO DIDN'T USE THEM

Anonymous
map-marker Douglas, Northern Cape

My money is available and won't teansfer

PayPal - My money is available and won't teansfer
My money is available and i won't transfer or withdraw how can i help me please i want to withdraw money
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Lawanda B Oki

My account is hacked

PayPal - My account is hacked
Someone has got into my account an changed account information all my account has been *** I need my information fixed an a security lock on my account so that this dont happen again
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Cons:
  • Awful customer service

Preferred solution: Donate money was sent to me an I need it back

User's recommendation: I wouldn’t because it’s hard to get thing took in care of

Rachel R Meu

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Requesting refund

PayPal - Requesting refund
I transfered money to Cynthia Weyant On September 5th not knowing her account was Frozen can I plz get a refund because she never received the money I sent her I have contacted Her and she agree's to the refund. Please consider my request and find it in your Heart to please allow me to receive my money back.
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Loss:
$47
Pros:
  • Secure payment processing
  • Instant fund access via paypal balance
  • Strong invoicing features
Cons:
  • Reports of frozen accounts and funds
  • Not compatible high risk merchant
  • Popular target for phishing and scams

Preferred solution: Full refund

User's recommendation: PayPal has been very helpful to my request

Greg W Olr

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Charging my personal bank account for Ebay refunds

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PayPal - Charging my personal bank account for Ebay refunds
I bought an item and canceled using Pay Pal Credit because I found a cheaper item. Ebay was refunded I have all the documentation but then Pay Pal Credit billed my personal bank account TWICE! 10 phone calls and can't speak to an American and stay on hold for hours! Paying them off and cancelling my account, thanks Biden for the open borders!
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Loss:
$140
Pros:
  • Quick payment
Cons:
  • Customer service and no one speaks clear english

Preferred solution: Full refund

User's recommendation: Don't use them only the English Speaking people are Administrators...

Rochelle G Svr

Bad because they are not reliable

PayPal - Bad because they are not reliable
They closed my account and my card is still linked I would like them to unlink it, and they are ignoring my request and messages
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Pros:
  • Are easy
Cons:
  • Not reliable

Preferred solution: Remove my linked card from my PayPal account

User's recommendation: Don’t i didn’t close my account

Theresa S Ndy

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Verified Buyer

I need my money back please help me get it back

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PayPal - I need my money back please help me get it back
I sent the man money i dont even know him i dont know i did that anyway please help me theresa slaughter thank you i made a mistake i never ised paypal before please send my money back ok
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Loss:
$42

Preferred solution: Full refund

Furaha R

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Verified Reviewer

Account limitation

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i deposited money onto my paypal account which was money i was sent to my mobile number by an aunt, after depositing the funds through the paypal mpesa service i decided i wanted to withdraw a certain amount, and paypal asked me to provide identification information and i did, after doing so it immediately limited my account claiming i had violated the user agreements and there's nothing i had done
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Preferred solution: Full refund

Yaakoub O Nmy

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They took all my money

PayPal - They took all my money
Paypal told me last April that I can no longer use paypal so my 5057$ will remain on hold for 180 days , so I was forced to wait all this time but today I figure out that my balance is 0 $ and all my money have disappeared for no reason
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Loss:
$5057

Preferred solution: Full refund

User's recommendation: Boycott paypal

Sharon B Wje

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Still is being processed in my account

PayPal - Still is being processed in my account
Placed an order through PayPal and now the order cannot be found. The order date was September 13 for $38 with spanx
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Loss:
$38

Preferred solution: Full refund

MARTIN E Hps

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Verified Reviewer

Poor Customer Service

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Updated by user Oct 06, 2023

No one from PayPal has contacted me. Several days ago, I wrote a letter the the President/CEO of PayPal, Stateside expressing my frustration/disgust with the "customer service" of PayPal.Quite frankly, I am of the opinion that I am screwed and PayPal, quite frankly, does not give a damn.

Original review Sep 29, 2023
As previously explained, I am and have been a PayPal customer for a number of years. Recently, I have experienced problems logging-in. An unknown telephone number appears and thus, I am unable to proceed further. I then attempted contact PayPal by phone. This was a complete disaster - 3 or phone number's identified but no connection. Now, I find myself in a holding pattern awaiting for some type of email response from PayPal. Marty Everett martyeverett4@***.com
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Preferred solution: A SOLUTION! DAH!!!