PayPal
Reviews and Complaints
PayPal Collective Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pittston, Pennsylvania
Account closed
paypal service sucks. balls.
never recommend their service.
it is terrible saying that they know i was fraud. never recommend your service to anyone.
- Paypal blows nalls
- Terrible service
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Wandsworth, Wandsworth
Refund
hi good evening
my name is
Alan James
I am disabled, age 63
I live in the UK and have used PayPal for 20 years
On the 23rd of December, Temu took £356.30 from my PayPal account
I have been trying to get this money back since then. Over and over, I have called Temu and PayPal UK
But it is under investigation???
I have to pay bills like everybody
I have been given no time or date for the refund
As soon as I get this payment from you, I am ending using PayPal
In the future
Thank your company for a *** Christmas and a fucked-up New Year
Alan James
icemanjames185@***.com
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I waited for a very long time but it’s understandable
They were able to send a security code through email prior to verifying my email. Then after I was able to log in back to my account,I verified my email. I believe that pissedconsumer.com is reliable and very helpful because I don’t think I could have been assisted if it wasn’t for them.
I'm trying to be assisted on how to get or receive a security in order to verify my email. I'd like to request a callback on +277********.
Preferred solution: Assistance with logging into my account
User's recommendation: Rather request for a callback when they say the line is busy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Rochester, New York
Ai agent wont connect me to live agent
Trapped in an automated system, prompted repeatedly with irrelevant questions, which i finally get the automated system to offer to connect me to a live agent, my responses are ignoredAt this point, there's no point trying to resolve the original problem, as the promotion I was trying to use, and which I had activated, is no longer active. The whole process was a multi-hour waste of my time.
Agent refuses my responses, won't connect to live agent ... over and over and over and over again.
Preferred solution: a live agent to resolve my promblem
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPayPal won’t refund timely when fraud occurs on their platform.
Fraudulent businesses use their platform, and PayPal fails to address concerns timely. PayPal owes me $2,623, and they are dragging their feet to pay it.
They continue to reward fraudulent behavior.
I have avoided PayPal for years, and this is a prime reason. Never do business through PayPal.
- Horrible customer service and policies
Preferred solution: Full refund
User's recommendation: Boycot PayPal at any cost. They don’t have the best interest of the consumer.
The company's deceptive manipulative non transparent\nBreach of contract theft , the list goes on
I\n Opened an account that was connected or a payout solution for an app that I was using, and it stated that there was to be no weight in withdrawals, no commercials, no requirements to withdraw and all of those are absolutely false. I would give them a recommendation of 0 or less, if possible, however, that's not an option..
their customer services , garbage unprofessional , disrespectful indefinitely , not solution oriented. i wouldn't waste your time energy or resources in any way , shape or form regarding this company.
User's recommendation: Do\nNot use for any reason
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Welkom, Free State
It is about a payment
I see I must pay money to get money from someone. Now I must pay R5000 to get it to my PayPal account.
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Nairobi, Nairobi County
Cannot login my account
Hello support, I have been having an issue logging into my account. I was asked to reset my password, which when I went to do so, I encountered an error: 'We're having trouble making sure it's you,' and there is no way to navigate this. Please help.
- Best in global transactions
- Prone to issues
Preferred solution: access to my account
User's recommendation: create a button that guides one on the making sure it is you issue.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Nairobi, Nairobi County
Paypal issues
Paypal has logged me out talking about they are not sure if it's me.
I tried logging in to make changes because the number on my Paypal was given out by Safaricom.
Now I wanted to log in to make changes and I found out that they had logged me out.
Even when I go to customer support, they keep taking me back to my account and they know they have logged me out.
I have every detail about my account.
I want it back, to be honest, and it's not fair.
I want to make changes since I have the number that I want to put on my account, and if my account has been hacked or suspended, they should inform me.
- Flexible and reliable
- Delay problem solving
Preferred solution: My account back and be able to login in I have not violated any rules and regulations on paypal
User's recommendation: With they way they are treating me im not sure about any recommendations
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLimited Account
dont ever use paypal
PayPal limited my account for no reason. Their support only offers generic and copy-pasted answers.
Not even they know what the exact problem was. I received payment for my work as a 3D artist, and an hour later, my account was limited. Now I have $31 on hold and can't even offer a refund to a client.
My work is 100% safe; I don't post explicit or obscene content. I even offered to show samples to PayPal support, but they didn't care.
- Easy to use
- Your funds can be on hold for 180 days
- Your account may be limited without notice or explanation
- Mediocre and inhuman customer support
Preferred solution: Restore my account
User's recommendation: Don't use Paypal, it's a risk to your business
Waco, Texas
Resolved: Pissed off.
Nothing. The whole point.
Sick of trying to resolve an issue because this is the worse *** Ive ever dealt with. Absolute nightmare.
Preferred solution: Full refund
User's recommendation: Don’t have anything to do with pay pal.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer$500 stolen
I disputed a $500 charge that was made out of my PayPal account illegally, reported it to PayPal, and the company refused to refund my money. I mentioned to PayPal that I requested to receive financial support from a family friend.
However, it was reversed. A fraudulent charge in the amount of $500 was paid out to Allen Zola. I contacted PayPal and stated that I worked for Mr. Allen Zola before and that I requested financial assistance from Mr.
Allen Zola. Someone illegally charged it out of my account without my authorization.
- Too many scams
Preferred solution: Full refund
User's recommendation: F t c report
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhile they cater for multi-million-dollar corporations, they have no problem leaving small business owners without their own hard-earned money for weeks. People rely on this income to survive—this isn
Impact on Abebooks:This fraudulent activity has adversely affected Abebooks in the following ways: Financial Loss: The illegitimate refund has resulted in a direct financial loss to Abebooks. Operational Impact: Significant time and resources have been diverted to investigate and address this issue.
Reputation Risk: Such incidents can tarnish the reputation of our platform and undermine the trust of legitimate buyers and sellers.6. Request for Action:In light of the evidence presented and the impact outlined, we kindly request PayPal to take the following actions: Reversal of the refund processed for the transaction in question. Reimbursement of the funds to Abebooks. Investigation of the buyer's account for any further fraudulent activities.
Suspension and/or freezing of the buyer's account and the funds it may contain. Appropriate action against this buyer's account to prevent similar occurrences in the future. Implementation of measures to prevent similar occurrences in the future.We appreciate your prompt attention to this matter and look forward to a swift resolution. Please feel free to contact us if you require any additional information or documentation.Thank you for your cooperation.Sincerely,Abebooks, Inc.
Their behavior isn’t just unethical; it’s illegal. They blatantly violate their own Terms of Service, US law, and EU regulations that protect sellers. But why would they care? It’s clear they’re more interested in exploiting their customers than providing actual service.We filed a complaint with the European Consumer Centre and informed our lawyer.
This was our last time using PayPal.
If you value your time, money, and sanity, avoid PayPal at all costs. They don’t care about small business owners—they only care about their bottom line.
Infringement Report
Date: November 30, 2024
To: PayPal, Inc. From: Abebooks, Inc.
Subject: Infringement Report - Fraudulent Refund Claim
Dear PayPal Support Team,
We, the representatives of Abebooks, Inc., are writing to formally report an incident of fraudulent activity conducted by one of our buyers, leading to an illegitimate refund processed through PayPal.
The purpose of this report is to request the reversal of the refund and the reclamation of the funds, and the prevention of similar occurrences in the future.
The buyer in question managed to obtain a refund for a purchase made on Abebooks by providing false or misleading information. This illegal act was carried out through deceptive means, which violates the terms of service and trust protocols established by both PayPal and Abebooks.
The specific details of the infringement are as follows: The buyer claimed the item was not received despite evidence of delivery confirmation. The buyer provided altered or falsified documentation to support their refund request. The buyer has a history of similar fraudulent activities, as indicated by previous reports.
Evidence Supporting Our Claim:
Proof of Delivery: Attached is the delivery confirmation and tracking details confirming that the item was delivered to the buyer's address.
Name: Leonardo Pantoja Munoz
Address: Mercer Court, 6 Candle Street, E1 4SG London
Correspondence: Attached are copies of emails and communication between Abebooks and the buyer, wherein the buyer's conflicting statements can be observed.
Transaction Details: Enclosed are the transaction details and the buyer's purchase history, highlighting a pattern of suspicious refund requests.
Criminal Background Information: Leonardo Pantoja Munoz has been reported to the official authorities for theft of valuable books from Middlesex University library, which he sold on eBay at exorbitant prices. He is known as the 'colouring book thief' of Middlesex University library and has been found to hold a fake academic degree. He has published false accusations of scams against several of our sellers, leading to the temporary suspension of their accounts. Additionally, he has been repeatedly reported for defamation, forgery of evidence, verbal abuse, and criminal incitement to arson at our sellers' warehouses, as well as the infliction of physical harm on sellers and their staff.
Impact on Abebooks: This fraudulent activity has adversely affected Abebooks in the following ways:
Financial Loss: The illegitimate refund has resulted in a direct financial loss to Abebooks.
Operational Impact: Significant time and resources have been diverted to investigate and address this issue.
Reputation Risk: Such incidents can tarnish the reputation of our platform and undermine the trust of legitimate buyers and sellers.
Request for Action: In light of the evidence presented and the impact outlined, we kindly request PayPal to take the following actions: Reversal of the refund processed for the transaction in question. Reimbursement of the funds to Abebooks.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Auburn, Massachusetts
Fictitious ordrr
Could have been helpful but wasn't helpful at all! I know the order is over the price by charging two separate charges.
My bank said this. Also, the website is non-existent. My bank, plus myself, have tried it.
Nothing comes up. The agent told me to call the phone number, which is not a legitimate number, I feel either.
Preferred solution: Full refund
User's recommendation: For this service? It sucks.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Las Vegas, Nevada
PAYPAL CLOSE MY ACCOUNT UNDER MY REQUEST BUT THEY WON'T WRITE ME AN CHECK
Worst customer service. PayPal closed my account under my request. They won't write me a check, which they need to because it's the law.
Preferred solution: Full refund
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Facts my own review shows this is a reoccurring problem.