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PayPal review: They tell different things when you call them on the phone in my exp.

1.8
Details
When I try to create act it shows my password is not right and I try different times still not working out. Check my info and its right. I talk to them saying it my fault when it not. At this time will not recom them to my family.
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Review
#1726162 Review #1726162 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.5
Details
I sold an expensive tool online and used pay pal for the payment. This was the first time I had gotten much money in that account as before it was just sending money to mom or buying t shirts from the office etc. Since I was paid a few thousand dollars they said they...
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Review
#1724856 Review #1724856 is a subjective opinion of poster.
Service
Paypal International Money Transfer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
2.0
Details
Hello Everyone here, I do have Paypal account since 2009. Since the same time i m on Ebay like a buyer and Seller. For all those years i always was a conscientious holder of both accounts on ebay and papal, never let my self to cross theirs rules and security policy !...
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Review
#1723344 Review #1723344 is a subjective opinion of poster.
Product
Paypal Account
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

PayPal review: USE ANOTHER WAY TO MAKE MAKE YOUR PURCHASE

2.0
Details
I CANT MAKE A PURCHASE USING MY PAYPAL ACOUNT, FOR THE LAST 3 WEEKS. PAYPAL SAID THAT MY ACOUNT WAS CLEAR TO MAKE PURCHASES, AND SAID IT WASNT THERE THERE PROBLEM THAT IT WAS AN ISSUE WITH EITHER MY PC OR THE MERCHANT I WAS TRING TO USE TO MAKE THAT PUCHASE. WELL CALLED THE MERCHANT,THEY SAID IT WAS A PAYPAL ISSUE. THEN HAD MY PC CHECKED BY TECH PEOPLE THEY SAID IT WAS A PAYPAL ISSUE. CALLED THEM BACK, TALKED TO SUPERVISOR, THEY FINALLY ADMITED THAT IT WAS THERE ISSUE. HE SAID HE WOULD WRITE UP A TICKET ON THE PROMBLEM AND THAT HE HAD NO IDEA HOW LONG IT WOULD TAKE TO GET IT RESOLVED,BECAUSE I WAS NOT A TOP PRIORITY. AS OF TODAY I CANNOT MAKE A PUCHASE ANYWHERE,AND WE ARE GOING ON 3 WEEKS.
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Review
#1720642 Review #1720642 is a subjective opinion of poster.
Product
Paypal Account
Pros
  • Being able to keep my credit information away from sellers
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution
1.7
Details
PayPal review - Plays roulette with your funding source
PayPal review - Plays roulette with your funding source
PayPal review - Plays roulette with your funding source
Last year, I had a purchase that I made with PayPal Credit that pulled funds from my PayPal balance. I contacted CS about it, and the CS guy tried to tell me that I must have somehow "chose" my balance rather than PayPal Credit. A few months ago, it happened again...
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Review
#1674074 Review #1674074 is a subjective opinion of poster.
Pros
  • Easy
  • Fast
  • Convenient
Cons
  • No support when things do nott work right
  • Blame customers for things that they do
Reason of review
Problems with payment
Loss
$43
Preferred solution
Since PayPal caused the difference between what IS in my checking account and what SHOULD be in my checking account, I think they're responsible for it.
Tags
  • Federal Law Violation
  • Unauthorized Transaction
2.0
Details
PayPal review - Plays roulette with your funding source
PayPal review - Plays roulette with your funding source
Last year, I had a purchase that I made with PayPal Credit that pulled funds from my PayPal balance. I contacted CS about it, and the CS guy tried to tell me that I must have somehow "chose" my balance rather than PayPal Credit. A few months ago, it happened again, I...
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Review
#1671772 Review #1671772 is a subjective opinion of poster.

PayPal review: Paid charge with PP...never got product...seller has my money!

1.5
Details
Uses PP to pay for package postage on 9/9/19... PP shows USPS was paid... USPS never allowed me to print a label so I don't have a tracking number Can't do anything with USPS since I don't have a number for the label I never printed... As far as PP is concerned the case is "closed" because USPS was paid! Can't contact anyone @ PP nor USPS... Now what?
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1 comment
Machele
#1750361

Doesn't look you there is anything you can do to get your postage back. You made two mistakes: the first was in using the USPS to send a package instead of FedEx or UPS.

The post office is not reliable as a delivery service, nor does it appear their website is any better.

The second mistake was in using PayPal instead of a credit card. With a credit card at least you can dispute the charge prior to payment, altho being successful is problematical.

Review
#1658552 Review #1658552 is a subjective opinion of poster.
Product
Paypal Account
Pros
  • Somewhat convenient
Cons
  • Getting less service every day
Reason of review
Problems with payment
Loss
$8
Preferred solution
Full refund
Tags
  • Can t Get Anyones Attention
2.0
Details
Transfered $200.00 from Pay Pal to my business account on Tuesday. There was two options: immediate transfer for a small 1% fee ( on top of what they already took out from my non profit donation ) or 1 business day. Took the 1 business day option, and as of Friday, it...
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1 comment
James P
#1748583

I had the exact same experience with them theysaid it was a security issue in the transfer would take 1 to 5 business days unless I pay the 1% fee and then it would take 1 to 3 hours

Review
#1652742 Review #1652742 is a subjective opinion of poster.
Product
Paypal Account
Reason of review
Problem with delivery
Loss
$200
Preferred solution
Deliver product or service ordered

Do not use gift cards with Paypal

2.2
Details
I used a VISA gift card for a purchase. It took months to get a resolution due to a non delivery. The company refunded my money. BUT the gift card had expired by then. PayPal refund went to the gift card but I do not have access to that gift card any longer. So I am out that money. DO NOT USE GIFT CARDS WITH PAYPAL. Also, just try to talk to anyone at PayPal. You just get canned, boiler plate emails that are worthless. Customer service is ZERO.
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Review
#1646169 Review #1646169 is a subjective opinion of poster.

Contact PayPal Customer Service

Website:
Mailing Address:
2211 North First Street
San Jose, California 95131
United States
Phone:
(888) 221-1161
All PayPal Contacts

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PayPal review: Playing fast and loose with my money

1.5
Details
Paypal has quietly eliminated the ability to export transactions in csv form (excel or quicken) -- so unless you want to examine each transaction to maintain your records and check their math, you are SoL -- and don't expect "help" - no sucha thing. Paypal has become a big bank. Dumping big banks is why we started using Paypal in the first place (20 years ago I see) -- oh well nothing good lasts ... (you know)
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Review
#1631611 Review #1631611 is a subjective opinion of poster.
Service
Paypal Customer Care
Pros
  • Only way to sync up with ebay
Cons
  • Only way to sync up with ebay
Reason of review
stealth removal of export feature
Preferred solution
Deliver product or service ordered
Tags
  • Poor Customer Service Paypal