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Pissed Consumer Interviews ?

Video interviews are designed to showcase real customer experiences with a variety of companies. They give consumers a chance to tell their side of the story and expand upon their original complaint posted to PissedConsumer.com

After using the Paypal services for several years using my email on December 26th of 2017, I received U$33,000 payment for the sale of one of my websites. The buyer sent me the money using Paypal; PayPal limited my account and placed my funds on hold for security purposes; after waiting for many days, talking with many representatives and having my account reviewed and cleared, my funds were available for withdrawal and my account was restored and activated. I tried to withdraw my funds (U$26,000 after making some payment with my Paypal balance) to my bank account but it was not possible to do it. Paypal alleged that the bank information was invalid, even when they have made plenty of withdrawals to the same bank account with the same bank account information before. I tried to withdraw multiple times without any succeed. Then I got another email from Paypal were my account was being reviewed again without any reason, they asked for private documents concerning important information from myself, the buyer related with the sale of the website and the business; then they decided to close permanently my account and hold my funds for 180 days. I have previously requested a review/appeal of my case which was denied. Although I still disagree with the decision to deny my appeal I will abide by it – however because I feel that holding my funds for 180 days is excessive, and perhaps a punitive abuse of power, besides Paypal is operating as a financial institution with power of seizure, without legal authority to do so; Paypal is committing felony fraud (possible laundering activities going on as as well, since it seems to be widespread and ongoing), but just my own money is $26,000 and Paypal is refusing to release funds, not belonging to themselves, which is called grand theft. The funds are part of my daily life expenses and during this period of time I haven't received any income or profit in my bank account which has affected my personal being physically and psychologically since I don't have enough money to pay my personal expenses.
My mother died on January 19th 2016, she left 1700 in her will to my son who lives in China, we thought the best way for him to receive his inheritance was through Paypal, this has been the biggest mistake we ever made. I made this payment to him on April 14th 2016 and to this day he still has not received it, all sorts of excuses including that he had the wrong bank. We have both made phone calls to our respective helpdesk numbers and raised queries but nothing has happened, I travelled to China last month and we both were in the same room speaking to a Paypal advisor named Priya who is in the call centre in Malaysia; she promised to return the money to my account, we emailed immediately to the office the documents and information she requested to return the money, this was 20th July 2017, the email address is roacsdoc@paypal.com with FAO Priya on the message box. Attached to the email was a copy of both our passports, a letter confirming the request for the return of the money to my account, bank details for both our accounts and a request for confirmation of receipt of the email. We did not get a confirmation so resent it on 27th July; again no acknowledgement. Do I have to travel to the Paypal office in USA and knock on the door to get this money back? Are you incapable of replying or completing the transaction? We both request that this money is returned to me with immediate.

PayPal new scams

1.0
Details
PayPal new scams
PayPal new scams
PayPal new scams
PayPal new scams
PayPal new scams
PayPal new scams
PayPal new scams
PayPal new scams
PayPal new scams
PayPal new scams
They first order was September 11 she send bad hair I order again item on September 19 .2018 they sellers never send me item PayPal let the sellers Get away with my money
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Review
#1401447 Review #1401447 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$774
Preferred solution
Full refund
Tags
  • Paypal Crimes
1.0
Details
PayPal sided with a thief on a Dispute
PayPal sided with a thief on a Dispute
PayPal sided with a thief on a Dispute
PayPal sided with a thief on a Dispute
I had a customer file a Dispute for $180.00. Her Invoice was for 3 items totaling $356.81.. The dispute was for 2 belts that were 80.00 each that I had shipped though USPS. Tracking after 30 days still shows the package to be in transit but Arriving late on the USPS...
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Review
#1603096 Review #1603096 is a subjective opinion of poster.
Pros
  • Makes invoicing easy
Cons
  • Makes it easier for internet thieves to steal from businesses
Reason of review
PayPal holding me responsible for what USPS has done. Also allowing a customer to receive a USPS insurance check as well as a FULL refund from me. USPS + PAYPAL have both stolen from my business
Loss
$357
Preferred solution
Full refund
Tags
  • sellerprotection
  • disputes
  • Seller Complaints
  • Paypal Case Filed
  • Joke Company
1.7
Details
PayPal - Plays roulette with your funding source
PayPal - Plays roulette with your funding source
PayPal - Plays roulette with your funding source
Last year, I had a purchase that I made with PayPal Credit that pulled funds from my PayPal balance. I contacted CS about it, and the CS guy tried to tell me that I must have somehow "chose" my balance rather than PayPal Credit. A few months ago, it happened again...
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Review
#1674074 Review #1674074 is a subjective opinion of poster.
Pros
  • Easy
  • Convenient
  • Fast
Cons
  • No support when things do nott work right
  • Blame customers for things that they do
Reason of review
Problems with payment
Loss
$43
Preferred solution
Since PayPal caused the difference between what IS in my checking account and what SHOULD be in my checking account, I think they're responsible for it.
Tags
  • Federal Law Violation
  • Unauthorized Transaction
1.0
Details
Paypal Ebay Scam
Paypal Ebay Scam
Paypal Ebay Scam
Paypal Ebay Scam
Paypal Ebay Scam
Paypal Ebay Scam
The Holidays are coming and if you are a seller on EBAY accepting PAYPAL PLEASE READ THE SCAM THAT I ENDURED AND PROTECT YOURSELVES! I have in excess of 500 sales over the years and then the companies pulled this: I am a NO RETURNS AS IS seller because I sell used or...
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1 comment
Anonymous
#1728437

Paypal and evilbay work together to rip off people. I left both. Never again.

Review
#1333575 Review #1333575 is a subjective opinion of poster.
Cons
  • Stole money
Reason of review
Refused to honor "SELLER PROTECTION POLICY"
Loss
$2533
Preferred solution
432.50 plus $300 loss in sales per month since incident 03/18 to current month
Tags
  • paypal incorporated
  • Ignore Evidence
WHO IS ON THE TAKE HERE WHEN IT COMES TO GE CAPITAL RETAIL & PAYPAL
WHO IS ON THE TAKE HERE WHEN IT COMES TO GE CAPITAL RETAIL & PAYPAL
WHO IS ON THE TAKE HERE WHEN IT COMES TO GE CAPITAL RETAIL & PAYPAL
WHO IS ON THE TAKE HERE WHEN IT COMES TO GE CAPITAL RETAIL & PAYPAL
WHO IS ON THE TAKE HERE WHEN IT COMES TO GE CAPITAL RETAIL & PAYPAL
WHO IS ON THE TAKE HERE WHEN IT COMES TO GE CAPITAL RETAIL & PAYPAL
These Crooks can use a money figure & call it a "Debt Cancellation Fee" & when that backfires they call it a "Card Security Fee". They can tell you to pay more then owed on your statement & when you pay over the amount you actually owe that extra money...
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Review
#626934 Review #626934 is a subjective opinion of poster.
Reason of review
Problems with payment
2.0
Details
PayPal - Plays roulette with your funding source
PayPal - Plays roulette with your funding source
Last year, I had a purchase that I made with PayPal Credit that pulled funds from my PayPal balance. I contacted CS about it, and the CS guy tried to tell me that I must have somehow "chose" my balance rather than PayPal Credit. A few months ago, it happened again, I...
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Review
#1671772 Review #1671772 is a subjective opinion of poster.
2.0
Details
Item was not as described, Paypal found in sellers favor??
Item was not as described, Paypal found in sellers favor??
Item was not as described, Paypal found in sellers favor??
Item was not as described, Paypal found in sellers favor??
Item was not as described, Paypal found in sellers favor??
I bought a cosplay suit from a Chinese company (Coser Cosplay) and their work looked legit. However, when I received it, custom made, it did not fit and would not even go on (it had NO zipper). I was given an address to return it to in China (in Chinese) and the seller...
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Review
#1358556 Review #1358556 is a subjective opinion of poster.
Cons
  • Abuse of trust
  • Fact that too many people and platforms rely on paypal only
  • Dishonestly stealing my funds
Reason of review
Return, Exchange or Cancellation Policy
Loss
$57
Preferred solution
Full refund
Tags
  • Siding With Scammers
1.6
Details
PayPal - Gave me nothing but lies and the runaround.
PayPal - Gave me nothing but lies and the runaround.

Update by user Aug 08

Just recieved email from Paypal that made no sense, as if they don’t know their own website. The instructions do not apply as I was asked to confirm my email to which they send me information all the time and there is no way to “confirm” and only add. If I wanted every...

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1 comment
Anonymous
#1728435

Paypal is a rip off

Review
#1614922 Review #1614922 is a subjective opinion of poster.
Pros
  • Used to protect customers
Cons
  • Lie stall and point you to broken site
Reason of review
Poor customer service
Loss
$245
Preferred solution
Full refund
Tags
  • Paypal Protection Is Dead
1.0
Details
PayPal - Worst money transfer company ever continued
My money which I transferred to the bank on Wednesday is still not in the bank. when I log into PayPal I got the message that it was being held for suspicious activity. When I contacted PayPal this morning they stated that it would be held one to five business days,...
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Review
#1652828 Review #1652828 is a subjective opinion of poster.
Cons
  • Zero customer service
  • Paypal account restrictions activated with unjust reasons
  • Extra long periods of holds on funds
Reason of review
Bad quality
Loss
$270
Preferred solution
Price reduction
Tags
  • seller protection
  • disputes
  • Does Not Tell The Truth

Contact PayPal Customer Service

Mailing Address:
PayPal, Inc.
2211 North First Street
San Jose, California 95131
United States
Phone:
(888) 221-1161
All PayPal Contacts

Paypal and this lady scamed me

1.0
Details
Paypal and this lady scamed me
I tryed to but kept makeing excuses so she got both items anf patpal stayed with my money not to mention paypal was allowing some guy to use my paypal without consent so thats illegal right
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Review
#1538029 Review #1538029 is a subjective opinion of poster.