PayPal

PayPal took my funds, claiming a violation of their policies. I provided all the documents as proof against their claims, but now they keep spamming me with generic emails saying there's nothing they can do.

I still cannot understand how, despite presenting clear documents and evidence, they refuse to accept it as proof. It seems like they just want to take the funds and run. I have been told my funds will be released after 180 days. But a week before that period ends, they transferred my funds to themselves, which was unbelievable.

How they lied and manipulated me was shocking. If there's anything in this life I regret the most, it's the day I trusted that company.

I am so upset with your company I have done business with you since you entered in with eBay and had no issues.However my mentally ill son has gotten all his money taken out of his account by your company.

Let me explain.Robert Fromm was in Napa State mental health hospital for over a year due to his chronic schizophrenia that threw him in a psychotic state.Upon coming back home he asked his sister Amanda to send him funds from their deceased father's estate.She gladly sent over 450.00 dollars to Roberts new PayPal account but your company decided to hold these funds for the next 6 months.Yesterday I called to inquire what was going on as all the money was now in your hands.Robert has episodes of psychosis and pays no attention of what is going on around him.This includes not reading emails,losing his phone out of touch with reality and receiving acute mental health treatment.He did not sell or buy anything and just let you guys hold his money that he needed for daily living.Robert is in my care with protected supervision status with IHSS for the past ten years.Your company has violated his rights and stole his money.This is wrong and I would appreciate that this matter be taken care of and a refund sent to him.It is hard enough that he lives with a disability but for your company to abuse his rights is shameful.

Robert Fromm Care of Cindy Fromm

41 Sand Creek Dr

Berry Creek CA 95916

530 353 ****

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My name is Egor and Im a long-time PayPal user who has never violated the Acceptable Use Policy. Despite this, I received the horrible shock of a You can no longer do business with PayPal email today.

At the advice of counsel, Im sending you a polite message with details and information so that this policy mistake can be corrected and that my account can be restored to full functionality.

I primarily use PayPal for providing services for example (Operation code

082140****090361A) . Everything I do on PayPal is completely legal, I can provide any reviews from my clients and be sure that everything is working out good for me.

Here are several examples of recent transactions:

1.Transaction ID

5EB87795J390****C

2.Transaction ID

7A986388H198****F

3.Transaction ID

1BS95380JW734542L

4.Transaction ID

7B338421X8502****

5.Transaction ID

1XR13752DA265805T

None of these violate the AUP. To be honest, I have no idea what could have triggered this mistake. I reviewed it in close detail.

I looked on r/PayPal and I am not the only person who has had this problem - many users have been wrongly suspended for no apparent policy violation, especially within the past several days. I worry that it will shake the publics faith in PayPal as a reliable service, especially if users take their complaints to the appropriate business oversight authorities.

I plan to file complaints if my account is not restored within the expected 72-hour window.

Reference ID: PP-L-473819****54

Please forward this on to the correct internal department that handles PayPal accounts. I look forward to hearing back from you once my case is reviewed and the limitation is reconsidered.

Sincerely,

Egor Guryanov

(CONFIDENTIAL)

Text: Saying, they're reviewing a payment I've already received successfully in my balance. After 5 days, they held it by opening a case on the transaction.

I reached out to my friend to ask if she had opened a case, but she said no. I contacted PayPal and they said the case was opened by them. I've never heard of any such thing. The sender never opened any complaint.

I told PayPal and they insisted they were still going to hold the payment for 21 days. While this is going on, I've been asked multiple times to verify my account and ID, which I've done, and my account was verified. On August 4th, I received another email stating my account had been limited again. This was an account I hadn't accessed for some time.

I contacted support again because, this time, I was really angry. Why do I keep verifying myself almost every time? I provided my ID and bank statements. This time, PayPal limited my account permanently and is still holding about $500 sent to me.

This permanent limitation came on August 13th, while I provided my information on August 12th. I feel this is a trick by PayPal to take my money.

Dear PayPal Support,

I hope this message finds you well. I am currently experiencing difficulty accessing my PayPal account due to a change in my mobile number.

Unfortunately, I no longer receive messages to verify my login attempts, rendering me unable to access my account.

I kindly request assistance in updating my mobile number to +276*****, which is my current contact number. Regrettably, I am unable to perform this change myself as I am unable to log in to the platform altogether.

Additionally, I find it puzzling that I am repeatedly prompted to log in when attempting to resolve this issue. Given that the issue lies with logging in, it seems counterintuitive to continuously prompt me to the login page. I would greatly appreciate your help and guidance in resolving this matter promptly.

Thank you for your attention to this matter.

Your assistance is greatly appreciated.

Warm regards,

Chandre

Update: I recently received an email from PayPal stating that they would contact me soon, but unfortunately, I haven't heard from them yet. Despite reaching out and requesting a callback, I received no response, even after explaining that I have no airtime left. The lack of follow-up from the customer service representative was disappointing, and I'm still unable to log in to make necessary changes to my account. Additionally, the customer service representative phoned briefly and dropped the call, only to send an email advising me to log in for assistance.

This has left me feeling frustrated and disappointed with the service provided, especially as my problem persists and I cannot log in to address it. Despite providing my new number as requested, I was not assisted in logging in to make the necessary changes myself. I feel stuck and unsure of how to proceed. Any guidance on resolving this issue would be greatly appreciated.

Update Update: Yay!

PayPal finally reached out to me. However, the representative informed me that she called the number provided on my PayPal account rather than the one I provided when contacting PayPal through PissedConsumer. It seems there may have been a misunderstanding, as the representative called the number I provided through PissedConsumer, which was necessary since I couldn't access my account due to a changed number. Additionally, it must be pure sorcery for her to come through to my new number using my old number as a contact.

The numbers are from different service or network providers and are clearly not the same, which caused the problem I experienced. Nonetheless, I want to express my gratitude to the representative, Faith, who assisted me in resolving the issue by deactivating the 2-step authentication and allowing me to access my account and add another number. Unfortunately, I'm unable to remove the old number from the system on my end or at all, it seems.

Still, I appreciate being able to login to my account now.

I applied for your card to see what I would get for a limit if I decided to accept it. Your site plainly said that this would not impact my credit as it would be a soft pull, not a hard inquiry.

After submitting the required information applying and after hitting the submit button, a new page came up saying I had been approved with an $1,100.00 limit.

There was NO option to accept or reject the card. I looked everywhere and that option was not presented to me. The next page and simultaneous email congratulated me for being a PayPal card holder and provided an explanation of the benefits.

Let me be clear, I DID NOT ELECT TO KEEP THS CARD AND I WASNT GIIVEN AN OPPORTUNITY TO DECLINE THE CARD. All of a sudden I had the card period!

That means PayPal did a hard inquiry in its zeal to give me the card. I did NOT authorize nor did I want a hard inquiry that results in a points loss on my credit report. I would not have accepted this card with such a low limit. I now have a low limit card that I did not ask for and an unwanted inquiry on my credit!

I called and spoke to three different customer service representatives from India who gave me nothing but the usual apologies and nothing else.

One offered to file a report to remove the card but what good will that do? I already have the hard inquiry so whats the point?

My credit between the three credit bureaus range from low to mid 7s so I suggested a limit increase of 3-5 thousand dollars to make the inquiry more palatable. I have a limit of 3k on my PayPal credit account for crying out loud! I was told no.

At that I terminated the 4th call before I turned into a person I would not want to be out of frustration.

I dont carry balances after the first week of the month. I paid off all of my cards in May and in the past year I have raised my FICO FROM THE LOW 5S TO THE LOW TO MD 7S. An $1100.00 limit is insulting especially after being with you for over 20 years.

I am deeply troubled by all of this as you can tell. What I experienced can only be described as deceitful and unscrupulous at best.

I want to be compensated with at least a limit on this card that can justify the hard inquiry.

$1,100.00 doesnt work for me. I think a $5,000.00 limit is reasonable after what you are responsible for and the completely unprofessional credit card process that I was subjected to.

Please know that if you cannot accommodate me, I am prepared to pursue this until I am satisfied with an agreeable end result.

I anticipate your timely response regarding this matter.

Sincerely,

Robert Andrade

I'm asleep and money is being transferred to other accounts which they claim are mine, but there are no transactions and the balance is not adding up. I work hard for my money and one thing I do is add and subtract everything I spend.

I wanted to file two disputes and since I filed the first dispute, now all I get are error messages. I am very unhappy because I am a struggling single mother and it's just not right to take my hard-earned money.

I filed the dispute for the highest amount but I want to complete the other dispute because it's my money, totaling nearly $100. No funds were transferred to my Chime or Cashapp accounts because I was asleep with no pending transactions.