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After using the Paypal services for several years using my email on December 26th of 2017, I received U$33,000 payment for the sale of one of my websites. The buyer sent me the money using Paypal; PayPal limited my account and placed my funds on hold for security purposes; after waiting for many days, talking with many representatives and having my account reviewed and cleared, my funds were available for withdrawal and my account was restored and activated. I tried to withdraw my funds (U$26,000 after making some payment with my Paypal balance) to my bank account but it was not possible to do it. Paypal alleged that the bank information was invalid, even when they have made plenty of withdrawals to the same bank account with the same bank account information before. I tried to withdraw multiple times without any succeed. Then I got another email from Paypal were my account was being reviewed again without any reason, they asked for private documents concerning important information from myself, the buyer related with the sale of the website and the business; then they decided to close permanently my account and hold my funds for 180 days. I have previously requested a review/appeal of my case which was denied. Although I still disagree with the decision to deny my appeal I will abide by it – however because I feel that holding my funds for 180 days is excessive, and perhaps a punitive abuse of power, besides Paypal is operating as a financial institution with power of seizure, without legal authority to do so; Paypal is committing felony fraud (possible laundering activities going on as as well, since it seems to be widespread and ongoing), but just my own money is $26,000 and Paypal is refusing to release funds, not belonging to themselves, which is called grand theft. The funds are part of my daily life expenses and during this period of time I haven't received any income or profit in my bank account which has affected my personal being physically and psychologically since I don't have enough money to pay my personal expenses.
My mother died on January 19th 2016, she left 1700 in her will to my son who lives in China, we thought the best way for him to receive his inheritance was through Paypal, this has been the biggest mistake we ever made. I made this payment to him on April 14th 2016 and to this day he still has not received it, all sorts of excuses including that he had the wrong bank. We have both made phone calls to our respective helpdesk numbers and raised queries but nothing has happened, I travelled to China last month and we both were in the same room speaking to a Paypal advisor named Priya who is in the call centre in Malaysia; she promised to return the money to my account, we emailed immediately to the office the documents and information she requested to return the money, this was 20th July 2017, the email address is email@example.com with FAO Priya on the message box. Attached to the email was a copy of both our passports, a letter confirming the request for the return of the money to my account, bank details for both our accounts and a request for confirmation of receipt of the email. We did not get a confirmation so resent it on 27th July; again no acknowledgement. Do I have to travel to the Paypal office in USA and knock on the door to get this money back? Are you incapable of replying or completing the transaction? We both request that this money is returned to me with immediate.
Paypal - Good Experience
I ordered a blanket from Actifyer and received a tracking number. Turns out the number was bogus. Tried numerous times to contact the company. Website couldn't be found. I had paid through PayPal and filed a dispute with them. A company with a different name claimed it was delivered. It wasn't. PayPal determined in my favor and returned my $70. It was a good outcome for me and couldn't be happier.
Company wrote 0 public responses to the review from 7 hours ago.
Paypal - Cancel account
Since I went to the better business on PayPal and wrote on there Facebook page how *** they are the cancel my account I have to use my card on file if I go thru them. PayPal is a joke I would tell anyone and everyone don’t use them.
Company wrote 0 public responses to the review from 2 days ago.
I went online to ebay to make a purchase. at checkout paypal said my credit card info needed to be updated. So I went to paypal. their site had me "update" a card that was not expired nor out of date. I then asked to make the purchase. Paypal charged my credit card...Read more
Company wrote 0 private or public responses to the review from Nov 29.
I didn't like
- Zero customer service
I'm a seller for this eBay transaction for the on Oct 15, 2018. Upon receiving the item, this buyer claimed with eBay that my item wasn't as described and requested for a refund. However, at the same time, eBay closed his account for potential fraudulent activity....Read more
Company wrote 0 private or public responses to the review from Nov 26.
I didn't like
- Paypal resolved the case in favor of fraud buyer
Ordered security camera thru Ebay. It arrives dead on arrival. The seller wants me to send pictures of the connections I do that. Then they ask for a video. I go thru PayPal tell them it it DOA and I want my money returned. They send a email saying to return product to...Read more
Company wrote 0 private or public responses to the review from Nov 21.
- Being able to keep my credit information away from sellers
I didn't like
- Saying the complaint was fixed it was not
Paypal - Pay pal has 500.00 of my money
my daughter sent me 500.00 to my phone number when i captured it and tried to put it in my bank paypal said I had a zero balance where did my money go
Company wrote 0 public responses to the review from Nov 17.
My daughter sent me $500.00 thru paypal. I got the link where I could get the money. It said I captured it. It should have given me the option of where the money went. It did not give me an option and paypal said my balance was 000.00. I want to know who got my money....Read more
Company wrote 0 private or public responses to the review from Nov 16.
PayPal new scams
They first order was September 11 she send bad hair I order again item on September 19 .2018 they sellers never send me item PayPal let the sellers Get away with my money
Company wrote 0 private or public responses to the review from Nov 15.
Company advertises product, then sends you something else. PayPal sides in your favor, but company never receives item returned or cost to return is so great you loose anyway. PayPal supports these Companies and screws the consumers that use them for protection. I...Read more
Company wrote 0 private or public responses to the review from Nov 14.
Tried getting management was told this isn't going any further while female laughing in background,messed up my account.one operator couldn't even understand her English .bounced around did nothing my own computer screen didn't tell me.cancelled the account I was...Read more
Company wrote 0 private or public responses to the review from Nov 07.
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