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Pissed Consumer Interviews ?

After using the Paypal services for several years using my email on December 26th of 2017, I received U$33,000 payment for the sale of one of my websites. The buyer sent me the money using Paypal; PayPal limited my account and placed my funds on hold for security purposes; after waiting for many days, talking with many representatives and having my account reviewed and cleared, my funds were available for withdrawal and my account was restored and activated. I tried to withdraw my funds (U$26,000 after making some payment with my Paypal balance) to my bank account but it was not possible to do it. Paypal alleged that the bank information was invalid, even when they have made plenty of withdrawals to the same bank account with the same bank account information before. I tried to withdraw multiple times without any succeed. Then I got another email from Paypal were my account was being reviewed again without any reason, they asked for private documents concerning important information from myself, the buyer related with the sale of the website and the business; then they decided to close permanently my account and hold my funds for 180 days. I have previously requested a review/appeal of my case which was denied. Although I still disagree with the decision to deny my appeal I will abide by it – however because I feel that holding my funds for 180 days is excessive, and perhaps a punitive abuse of power, besides Paypal is operating as a financial institution with power of seizure, without legal authority to do so; Paypal is committing felony fraud (possible laundering activities going on as as well, since it seems to be widespread and ongoing), but just my own money is $26,000 and Paypal is refusing to release funds, not belonging to themselves, which is called grand theft. The funds are part of my daily life expenses and during this period of time I haven't received any income or profit in my bank account which has affected my personal being physically and psychologically since I don't have enough money to pay my personal expenses.
My mother died on January 19th 2016, she left 1700 in her will to my son who lives in China, we thought the best way for him to receive his inheritance was through Paypal, this has been the biggest mistake we ever made. I made this payment to him on April 14th 2016 and to this day he still has not received it, all sorts of excuses including that he had the wrong bank. We have both made phone calls to our respective helpdesk numbers and raised queries but nothing has happened, I travelled to China last month and we both were in the same room speaking to a Paypal advisor named Priya who is in the call centre in Malaysia; she promised to return the money to my account, we emailed immediately to the office the documents and information she requested to return the money, this was 20th July 2017, the email address is roacsdoc@paypal.com with FAO Priya on the message box. Attached to the email was a copy of both our passports, a letter confirming the request for the return of the money to my account, bank details for both our accounts and a request for confirmation of receipt of the email. We did not get a confirmation so resent it on 27th July; again no acknowledgement. Do I have to travel to the Paypal office in USA and knock on the door to get this money back? Are you incapable of replying or completing the transaction? We both request that this money is returned to me with immediate.
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Paypal - Refund and getting screwed over

August 16 2018 I received a package that was not as described! Paypal and Seller wants me to spend $235 to send product back. What I ordered was $170. Who in their right mind is going to pay that much for shipping when its more then package received
#1364842
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I have previously requested a review/appeal of my case which was denied on the phone. I was not provided with any reason for why these actions have been taken on my business accounts. However, because I feel that holding my funds for 180 days for a non-fraudulent and...
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1.0
#1364405
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Paypal - On hold over 30 minutes that is very unacceptable.

I was on hold for over 30 minutes that is very unacceptable. And never got to talk to the right customer service dept about a charge that i didnt want. This is a bunch of crap. I am about to stop paying with paypal and use my credit cards
#1363874
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I have went through every security measure Paypal has .I have no holds ,no limitations on my account.I have ,Confirmed my Bank account ,Confirmed my bank card.Confirmed my address,confirmed my email confirmed my phone number .Confirmed Me...And even put a security pin...
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1.0
#1363487
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I have been trying to resolve my account limitation and these as****** keep telling me to send them an email with screenshot of my antivirus, there is no way to upload a screenshot in there system. There is NO WAY TO EMAIL THEM DIRECTLY AT ALL. You tell them this and...
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1.0
I didn't like
  • Customer service
#1358568
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Item was not as described, Paypal found in sellers favor??
Item was not as described, Paypal found in sellers favor??
Item was not as described, Paypal found in sellers favor??
Item was not as described, Paypal found in sellers favor??
Item was not as described, Paypal found in sellers favor??
I bought a cosplay suit from a Chinese company (Coser Cosplay) and their work looked legit. However, when I received it, custom made, it did not fit and would not even go on (it had NO zipper). I was given an address to return it to in China (in Chinese) and the seller...
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2.0
I didn't like
  • Fact that too many people and platforms rely on paypal only
  • Dishonestly stealing my funds
  • Abuse of trust
#1358556
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I had a Skype annual subscription connected via PayPal. Everything was fine until this year where Skype raised my annual subscription by 100% without any notification as promised. It happened less than a week before beginning of new subscription. I notified PayPal...
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1.0
#1357899
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Paypal - They suck
Paypal - They suck
I opened 2 claims on this. One was not receiving item. I eventually arrived. It was not what I ordered. What I got was a plastic bowel with nothing at all inside rendering the product useless. It has all parts missing. I called customer service they reopened the claim...
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#1356291
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Paypal - They won't release my money

Its my money god dammit. You have held it for 4 days. *** give me my money
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website
#1354234
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The worst company I ever experienced with absolutely horrible and non-exist customer service.Avoid PayPal at all cost! If you decide to use them as a payment gateway for your website, once you reach revenue higher than a few hundreds dollars per month, they will limit...
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1.0
I didn't like
  • Whole paypal
#1352006
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