filters
state:
Show
city:
Show
product:
Show
Show

Paypal - Lack of Customer Service

Attempting to contact PayPal via phone makes you sit on hold for a 30 minute minimum, contacting through Twitter takes 18 hours to respond, and the website doesn't even let you file a complaint. I'm seriously considering cancelling my account, and advising others to do the same. PayPal is no longer the caring company they once we're, be wary of dealing with them anymore...
1.1
Details
Billing Practices
Customer service
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Website
#1329878
Reply to reviews
Paypal is very dishonest in how they charge interest fees on promotional financing. My statement clearly stated what was due to avoid interest and finance charges, that is what I paid. The next month they charged me interest saying that I did not pay an expiring...
Read more
#1324336
Reply to reviews
All this lady says is untrue. My post on-line was for an attorney who needed paralegal help. This lady asked that a complaint she had previously filed to be reformatted and retyped. I did not provide any legal advice, simply tookthe documents she provided and...
Read more
#1323331
Reply to reviews
Show

Paypal is a joke

I had a freind transfer money to me via paypal and i have been fighting with them to get the money to my prepaid walmart money card for 5 days now and now when i call in they refuse tonanswer my phone call i was left on hold for 2 hoirs yestraday befor i got frustrated and hung up rhis is not a way to run a bisneiss
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website
#1319440
Reply to reviews
I sold an item through eBay and the item was shipped and received by the buyer with all tracking info for both pay pal and eBay to view. I followed all steps and my money is still on hold 8 days later. I have contacted both pay pal and eBay over 10 times and all they...
Read more
1.0
I didn't like
  • Everything about paypal
#1313774
Reply to reviews
Show

Paypal - Why Held my refund !!!

How can you held my refund my money over 3 months , till now still waiting my money , over half hour on phone talk and talk , okay we will send you your money as check in next 4 or 5 weeks and till now nothing happened , judt lie and lie So please return my money back and close my account .
1.0
Details
Website
#1309906
Reply to reviews
I purchased a dress from TB Dress for $108 in June 2018. I sent the funds using PayPal credit for this purchase. I wanted to exchange the dress for a larger size and the seller requested an additional $40.00 shipping for the replacement. I decided to keep the dress but...
Read more
#1307924
Reply to reviews
July 16, 2018 Absolutely the laziest and worst customer service Ive ever experienced in my life! I opened an old account and needed to do a name change so I submitted all the documents and they changed it to the wrong name. I emailed them in frustration and told them...
Read more
Anonymous
Anonymous

"I said no" Well there you are.... You were asked to send the back up again and didn't want to. That's on you. Did this person tell you they had your @#$# in front of them or ...

#1305947
Reply to reviews
I am a somewhat new seller on paypal. I sell high end clothes on grailed.com. (Over 35 transactions with perfect feedback) I am aware of the 21 day hold policy and why it exists. However, paypal specifically states that you can receive your money 3 days after your item...
Read more
1.1
I didn't like
  • Funds being held
#1304988
Reply to reviews

Contact Paypal

Mailing Address:
PayPal, Inc.
2211 North First Street
San Jose, California 95131
United States
Phone:
(888) 221-1161
More
Show

Paypal - Do not use

Paypal is a massive headache, DO NOT USE. They pull funds immediately but hold funds for far too long. Fraud charges funneling in from ituns and various places place you in exposed and vulnerable positions. Calling for support is horrid, thick indianacents and incompetence is the norm.
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website
#1303779
Reply to reviews