PayPal

HOWEVER! I had 2 different issues with scammers out these game doctors that try to lock you into things your can't afford.
I can't get my money back and more it's to the point I call eveny day.

Im told I'll get it Saturday and they Saturday they'r say the date is moved up. This has happened 4 x now!
The worst part is the man that claimed to be overstock, he advertised on Google as overstock.Com I got a receipt from overstock. Com that looked exactly like previous orders I had with them. This man who loves in China who I found in minutes after realizing this was a person portraying himself as overstock to rip people offf her is still able to do this using pay pal as the financial institution the money goes thru for him to receive it.

I sent pay pal all the fake paperwork he sent me and his fake advertisement and they still will now get it give me my money back. At first they said they would take it out of his account then if he's over drawn to give me my money. Now they just ever me around Everytime I call. What did I purchase it ask?

A 50 INCH SMART TV WITH ALEXA. NOW I'VE BOUGHT RUGS FROM OVERSTOCK. COM SO I DIDN'T HESITATE. WHEN I DIDN'T GET TRACKING INFO I CALLED OVERSTOCK READ MY OTHER NUMBER FROM THE RECEIPT HE HAVE ME AND THERE'S NO SUCH ORDER.

I offered PayPal the name phone number in China, his personal email and they don't take that info from me and still aren't done investigating? I'm the USA THIS IS CALLED FRAUD. ALSO MISREPRESENTING YOURSELF FOR FINANCIAL GAIN IS A FELONY! AND THEY ARE MEETING HIM GET AWAY WITH THIS.

I HOW HE'S NOT TAKING OTHER PEOPLE'S MONEY. I'M SURE HE FOR MANY OF US. IT WAS PERFECT LOOKED JUST LIKE OVERSTOCK. OF OM.
AREN'T I INSURED FOR THIS?

$250,000 INSURANCE ON MY MONEY.
EXCUSE AFTER EXCUSE
ISN'T THIS NICE OF PAY PAL? SO I'M out THE MONEY AND MY TV!

On 09/30, PayPal closed a dispute I had filed, and the vendor issued a refund. I received an email from PayPal saying that my refund will take 5 business days to post.

It's been 9 business days and 13 days since the dispute was resolved, and SHEIN, who I made the purchase through, refunded me for the purchase, and I am still yet to receive my money. Whenever I call, I get put on hold and then later get hung up on.

I have been transferred across several departments over several days with the same thing. I will be gearing up for legal action as this is deceptive and a waste of my time and money, as I have had to continually contact PayPal with no resolution, and nobody seems to want to answer where my money is.

I purchased two pairs of sandals online from a company called Ellocu Pte. Ltd.

on May 24, 2025, that were supposed to be leather, and they turned out to be entirely made of plastic with a hard band of plastic and some hard material, which was extremely uncomfortable. The soles were also pure plastic, making them rather dangerous to walk on. The total cost for these was $131.05, which included charges that I was not aware of at the time of purchase. I complained to the company I bought them from, who offered me a 40 percent return of the cost.

I started a dispute with PayPal, who were extremely bad with correspondence, and finally, on August 15th, the company said they would refund the whole amount if I sent back the sandals to an address in Singapore. As I assumed the return would be expensive, I got in touch with PayPal and asked them to tell the seller to give me an address in the USA. They did not do that, stating that the goods were to be returned to the address given by the seller.

To say that I am disappointed in PayPal is putting it mildly. They have left the way wide open for these sellers of trash to keep on doing it.

I have been unable to access my PayPal for months with no appropriate and valid explanation and reasoning provided. The 1-88*-***-**** is spoofed because it reads as the North Carolina Fire Marshals Association on my caller ID.

I had called it to file a dispute against a vendor and to be refunded $7,000 paid. I don't know who I spoke with but I wasn't even allowed to access the report when the alleged vendor responded.

This has lead me to file a criminal complaint. I don't know who he knows that works for PayPal but it is clear inappropriate and unlawful use of company database was used to retailate against a customer.

While they cater to multi-million-dollar corporations, they have no problem leaving small business owners without their hard-earned money for weeks. People rely on this income to survive. This isn't pocket money. Meanwhile, they run scams, pretending to help consumers while profiting off stolen user data. Their behavior isn't just unethical; it’s illegal. They blatantly violate their own Terms of Service, US law, and EU regulations that protect sellers. But why would they care? It's clear they're more interested in exploiting their customers than providing actual service.

Infringement Report

Date: November 30, 2024

To: PayPal, Inc. From: Abebooks, Inc.

Subject: Infringement Report - Fraudulent Refund Claim

Dear PayPal Support Team,

We, the representatives of Abebooks, Inc., are writing to formally report an incident of fraudulent activity conducted by one of our buyers, leading to an illegitimate refund processed through PayPal.

The purpose of this report is to request the reversal of the refund and the reclamation of the funds, and the prevention of similar occurrences in the future.

The buyer in question managed to obtain a refund for a purchase made on Abebooks by providing false or misleading information. This illegal act was carried out through deceptive means, which violates the terms of service and trust protocols established by both PayPal and Abebooks.

The specific details of the infringement are as follows: The buyer claimed the item was not received despite evidence of delivery confirmation. The buyer provided altered or falsified documentation to support their refund request. The buyer has a history of similar fraudulent activities, as indicated by previous reports.

Evidence Supporting Our Claim:
Proof of Delivery: Attached is the delivery confirmation and tracking details confirming that the item was delivered to the buyer's address.
Name: Leonardo Pantoja Munoz
Address: Mercer Court, 6 Candle Street, E1 4SG London
Correspondence: Attached are copies of emails and communication between Abebooks and the buyer, wherein the buyer's conflicting statements can be observed.
Transaction Details: Enclosed are the transaction details and the buyer's purchase history, highlighting a pattern of suspicious refund requests.

Criminal Background Information: Leonardo Pantoja Munoz has been reported to the official authorities for theft of valuable books from Middlesex University library, which he sold on eBay at exorbitant prices. He is known as the 'colouring book thief' of Middlesex University library and has been found to hold a fake academic degree. He has published false accusations of scams against several of our sellers, leading to the temporary suspension of their accounts. Additionally, he has been repeatedly reported for defamation, forgery of evidence, verbal abuse, and criminal incitement to arson at our sellers' warehouses, as well as the infliction of physical harm on sellers and their staff.

Impact on Abebooks: This fraudulent activity has adversely affected Abebooks in the following ways:
Financial Loss: The illegitimate refund has resulted in a direct financial loss to Abebooks.
Operational Impact: Significant time and resources have been diverted to investigate and address this issue.
Reputation Risk: Such incidents can tarnish the reputation of our platform and undermine the trust of legitimate buyers and sellers.

Request for Action: In light of the evidence presented and the impact outlined, we kindly request PayPal to take the following actions: Reversal of the refund processed for the transaction in question. Reimbursement of the funds to Abebooks.