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Resolved: Pissed off and getting nowhere

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Update by user May 19, 2021

Company fixed the issue and I have been provided with full refund. After many calls and having to get the proof that this was in fact a scam and the tracking number they sent was not the gazebo that i purchased.

Finally after months of fighting with Pay Pal they seen that in fact the seller was a scam. Please if you have purchased anything from facebook. Gazebo, outdoor furniture a fire pit.

Anything from Home and now they have changed the business page name IT IS A SCAM . Please look closer to the website and you will see that it is a fake one..

Update by user May 19, 2021

Well I am happy to say i finally got my money back. I had to call numerous times and the customer service with pay pal is horrendous, Long wait times and extremely rude reps.

I ended up demanding to speak to a supervisor after 20 minutes of the rep being rude and telling me sorry we already told you that we have sided with the seller and i told her and i am telling you that you will not take what is rightfully mine and not do your job and investigate . She made me sit on hold for 15 more mins, lol . And i stayed on hold and when the supervisor came on the phone she already had attitude and i told her you can stop right there . If you were getting scammed wouldn’t you want someone to investigate and look into the information I HAD TO SEND YOU TO GET MY MONEY BACK?

I did all the leg work and now tell me has anyone actually looked at the information sent and she said she would and i could hear the gasp when she opened the tracking number and actually looked and seen the picture of a box that was delivered and weighed .5lbs.. and realized that no gazebo would fit in that box :) and she said I am so sorry and i have refunded your money. And the whole attitude had changed. People need to learn to be kind to listen.

I am not going to request my money back unless a) You scammed me B) the product I purchased isn’t what was listed doesn’t fit etc. And now for facebook . I am still trying to figure out how Facebook allows this. and how they are no contact numbers to reach any one.

I think facebook needs to be called out. thank You so much to the amazing people at pissed consumer, I am glad that this is available for people to safely and freely tell their stories and allow others from being screwed too.. They have from the beginning been polite, helpful and from the interview process and i was a nervous wreck lol.. I hate public speaking and I felt comfortable telling my story.

Please if you are a victim of any scam etc. Reach out to these guys and let them spread the word. It takes us speaking up to get what is rightfully ours back.

And unfortunately the only one that will look out for you is YOU and PISSED CONSUMER. And will be reaching out to them this week with a bigger issue that I am hoping they will take on with me :)

Original review posted by user Apr 19, 2021
I PURCHASED AN ITEM Through FACEBOOK marketplace AND PAID Through PAY PALL WHEN I GOT THE TRACKING NUMBER AND ENTERED IT INTO THE USPS SITE IT CAME BACK AS MY OWN AMAZON TRACKING NUMBER I KNEW THEN THIS WAS AN ISSUE BUT EVEN BEFORE THAT MY GMAIL WAS HACKED. I DISPUTED AND PayPal CAME BACK SIDED WITH SELLER BECAUSE THERE WAS A TRACKING NUMBER THEY NEVER CHECKED TO SEE IF THE TRACKING NUMBER WAS REAL OR EVEN WHAT IT WAS.OR THAT A GAZEBO WEIGHING 100 PLUS POUNDS DOESN'T GET DELIVERED Through THE LOCAL MAIL.AND NOW THEY Won't ANSWER MY EMAILS I SENT PROOF AND STILL NOTHING. RECENTLY,I FILED COMPLAINT AND WONDER IF PayPal IS INVOLVED IN SCAMS? THEY SEEM TO SIDE MORE WITH THE SELLER. I THINK PayPal DEFINITELY IS A PART OF MORE SCAMS Than WE KNOW ABOUT.

User's recommendation: RUN FROM PAYPAL.

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Resolved Featured
ID
#2511021 Review #2511021 is a subjective opinion of poster.
Cons
  • Paypal
Loss
$97
Preferred solution
Full refund
Most helpful review
New Reviewer
PayPal has denied our refund online order received from Ross Swimwear.com. I returned the merchandise as requested and I also gave Paypal the USPS tracking order showing the item delivered back to the company. When you go on Paypal's site according to there policy...
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89 comments
#2089845

SAME exact thing happen but paypal got me for 550 dollars

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ID
#1655563 Review #1655563 is a subjective opinion of poster.
Cons
  • Refund policy
Reason of review
Return, Exchange or Cancellation Policy
Loss
$77
Preferred solution
Full refund

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Supporter
New Reviewer

Can't login into my accounr

Never got any answers or information of my why I can't log in to my accounts and it's been too long now
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ID
#3583299 Review #3583299 is a subjective opinion of poster.
Location
Johannesburg, Gauteng
New Reviewer

Paypal isn't working as it should be

Again I am not getting any help from this service my account is locked on America still and I cannot accept my money
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ID
#3583127 Review #3583127 is a subjective opinion of poster.
Cons
  • Nothing is working as it is supposed to
Loss
$25
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

If there is a zero rating, it wil be negative

Someone is using my account . He added an email account and also changed the phone number to his number. I can't acces my account. Can't remember the password of maybe that is changed too. Spoke to PayPal twice and they seemed to understand the problem but both response were rubbish. said will investigate but end up asking me to log in again when I can't log in. I don't know what to do with this rubbish company

User's recommendation: Never use PayPal.

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ID
#3582620 Review #3582620 is a subjective opinion of poster.
Location
Johor Bahru, Johor
Cons
  • Non user friendly website for quick disputes and claims
  • Poor customer sevice
  • Participate in scam atempts
Preferred solution
Get backy account and scammer to be arrested

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
PayPal has limited my account and help onto my funds for 19 months
PayPal has limited my account and help onto my funds for 19 months
PayPal has limited my account and help onto my funds for 19 months
PayPal has limited my account and help onto my funds for 19 months
I received a payment of $968 through direct deposit on my PayPal account on the 9th day of October the year 2020, PayPal has decided to make life miserable for me ever since, then I got a message saying my account has been permanently limited and Ill no longer be...
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1 comment
#2183313

I had same problem I just stop using pay pal all together

ID
#3582573 Review #3582573 is a subjective opinion of poster.
Pros
  • Used to have good account
Cons
  • Limiting the use of account
  • Site is not user friendly
Loss
$968
Preferred solution
Let the company propose a solution
New Reviewer

Locked account

My account is locked and I am unable to get in contact with a customer service representative. Contacting any other way requires me to log in which I cant. Frustrating.
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ID
#3582204 Review #3582204 is a subjective opinion of poster.
Location
San Francisco, California

To ensure my account is eligible to send and receive cash

I just need clarification on if my account is eligible to send and receive cash. I would love to be able to do that. Other than that I have no issues
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ID
#3581886 Review #3581886 is a subjective opinion of poster.
Location
Bridgetown, Saint Michael

I cannot transfer funds

PayPal - I cannot transfer funds
PayPal - I cannot transfer funds
the money thatbi only received that big...paypal will holdit for 180 days.. is that your money..we paid for the transfer. give mecreason why? you will hold it for 180 days the money thatd not belong to paypal.. bunch of thieves.! for that long you holdit.. you can do whatever paypal wants to our money ..you can invest it and get it before our 180 days..criminal minds.!!!

User's recommendation: dont use paypal... it sucks..we pay for the transfer not contented they will hold your money FOR SIX MONTHS.!

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ID
#3581713 Review #3581713 is a subjective opinion of poster.
Location
San Miguel, Central Luzon
When i first opened my account it automatically opened the US sign up page, and I didn't notice so i started filing everything, verified my e-mail and Indian phone number after which i reached the address and country option and i realise there is not the basic feature...
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ID
#3581142 Review #3581142 is a subjective opinion of poster.
Location
Warud, Maharashtra

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Verified Reviewer
New Reviewer

Problem with login

Hi i am Dainius Bogvila, i have problem with login i cant login in my account. Long time i was open account but dont usering, and now i need to start user account. Can you help me with this ??
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ID
#3580904 Review #3580904 is a subjective opinion of poster.
Location
Rotterdam, South Holland

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Verified Reviewer
New Reviewer

Can not get resolution corrected

We have called numerous times to get this fixed before our event and still no help from PayPal to make sure it was corrected. They dont know why there is limitations.

User's recommendation: Take responsibility and fix issues with out run around.

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ID
#3580830 Review #3580830 is a subjective opinion of poster.
Location
Lindstrom, Minnesota
Loss
$429
Preferred solution
Remove the limited access

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund issues

PayPal - Refund issues
PayPal - Refund issues
PayPal - Refund issues
PayPal - Refund issues
PayPal - Refund issues
Case IDPP-D-14911****, PP-D-14911****, PP-D-14911****,Case IDPP-D-14911****. all these cases are closed . despite new proof provided to paypal. it is horrible. PP-D-14911**** this the seller want to negociate as compensation, but paypal ignored it. please let me know where is the security of sending money to stranger and paypal taking giving justice to them. how you call something with fault and faults is service delivered

User's recommendation: service not working is called delivered.

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ID
#3579961 Review #3579961 is a subjective opinion of poster.
Service
Paypal Money Transfer
Pros
  • Let people steel money from consumers
Cons
  • Often times not fair in its decisions
  • Responses werent received
Loss
$1470
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Tranfer issues

PayPal - Tranfer issues
Unable to transfer or access my account due to my too much effort to transfer from my Paypal to another and I was restricted. Please Sir/Ma I will be very happy if my issues are attended to. Anozie Precious Obiageri
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ID
#3579926 Review #3579926 is a subjective opinion of poster.
Location
Lagos, Lagos

Can't access my account

I set up a bussnes account and then I went into business I started doing business and getting deposits.any how later when I went to access my account I forgot my password to my pp account my account was caped so I had 75.000 any ways I still have not got into my account and I've got notifications 1488 was my balance nowso someone is taking money I'm pissed 75 large is slot 1488 is noting I want my money

User's recommendation: Is don't forget password.

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ID
#3579508 Review #3579508 is a subjective opinion of poster.
Location
Scottsdale, Arizona
New Reviewer

Problem with new account

Called on hold for 35 minutes. A new rep came on the phone. Had to start all over again. Very frustrating. Thought problem was resolved but wasn't. I'm being told my new account has fraudulent activity. Nonsense. All old accounts were supposedly deleted and I can setup a new account. My new account is still there. I think the rep looked under personal not business. I need all my accounts deleted and start over again. Reps need to be trained better.
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ID
#3578308 Review #3578308 is a subjective opinion of poster.
Location
Maryville, Tennessee
Preferred solution
To be able to setup an account.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
I've attempted to call eight *!!! freaking times. The automated voice isnt understanding why I need a rep. Last week, I was able to someo=how reach someone but the help was useless! I still have the problem unresovled. I'm going to complain to the Better Business...
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ID
#3578302 Review #3578302 is a subjective opinion of poster.
Location
Lawndale, California
Pros
  • Didnt get a response to transaction
  • Refund my money
  • No help
Cons
  • Hard to navigate
  • Contact information
  • Scam u
Loss
$37
Preferred solution
I want to have access to my deposited money.

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