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Resolved: Pissed off and getting nowhere

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Update by user May 19, 2021

Company fixed the issue and I have been provided with full refund. After many calls and having to get the proof that this was in fact a scam and the tracking number they sent was not the gazebo that i purchased.

Finally after months of fighting with Pay Pal they seen that in fact the seller was a scam. Please if you have purchased anything from facebook. Gazebo, outdoor furniture a fire pit.

Anything from Home and now they have changed the business page name IT IS A SCAM . Please look closer to the website and you will see that it is a fake one..

Update by user May 19, 2021

Well I am happy to say i finally got my money back. I had to call numerous times and the customer service with pay pal is horrendous, Long wait times and extremely rude reps.

I ended up demanding to speak to a supervisor after 20 minutes of the rep being rude and telling me sorry we already told you that we have sided with the seller and i told her and i am telling you that you will not take what is rightfully mine and not do your job and investigate . She made me sit on hold for 15 more mins, lol . And i stayed on hold and when the supervisor came on the phone she already had attitude and i told her you can stop right there . If you were getting scammed wouldn’t you want someone to investigate and look into the information I HAD TO SEND YOU TO GET MY MONEY BACK?

I did all the leg work and now tell me has anyone actually looked at the information sent and she said she would and i could hear the gasp when she opened the tracking number and actually looked and seen the picture of a box that was delivered and weighed .5lbs.. and realized that no gazebo would fit in that box :) and she said I am so sorry and i have refunded your money. And the whole attitude had changed. People need to learn to be kind to listen.

I am not going to request my money back unless a) You scammed me B) the product I purchased isn’t what was listed doesn’t fit etc. And now for facebook . I am still trying to figure out how Facebook allows this. and how they are no contact numbers to reach any one.

I think facebook needs to be called out. thank You so much to the amazing people at pissed consumer, I am glad that this is available for people to safely and freely tell their stories and allow others from being screwed too.. They have from the beginning been polite, helpful and from the interview process and i was a nervous wreck lol.. I hate public speaking and I felt comfortable telling my story.

Please if you are a victim of any scam etc. Reach out to these guys and let them spread the word. It takes us speaking up to get what is rightfully ours back.

And unfortunately the only one that will look out for you is YOU and PISSED CONSUMER. And will be reaching out to them this week with a bigger issue that I am hoping they will take on with me :)

Original review posted by user Apr 19, 2021
I PURCHASED AN ITEM Through FACEBOOK marketplace AND PAID Through PAY PALL WHEN I GOT THE TRACKING NUMBER AND ENTERED IT INTO THE USPS SITE IT CAME BACK AS MY OWN AMAZON TRACKING NUMBER I KNEW THEN THIS WAS AN ISSUE BUT EVEN BEFORE THAT MY GMAIL WAS HACKED. I DISPUTED AND PayPal CAME BACK SIDED WITH SELLER BECAUSE THERE WAS A TRACKING NUMBER THEY NEVER CHECKED TO SEE IF THE TRACKING NUMBER WAS REAL OR EVEN WHAT IT WAS.OR THAT A GAZEBO WEIGHING 100 PLUS POUNDS DOESN'T GET DELIVERED Through THE LOCAL MAIL.AND NOW THEY Won't ANSWER MY EMAILS I SENT PROOF AND STILL NOTHING. RECENTLY,I FILED COMPLAINT AND WONDER IF PayPal IS INVOLVED IN SCAMS? THEY SEEM TO SIDE MORE WITH THE SELLER. I THINK PayPal DEFINITELY IS A PART OF MORE SCAMS Than WE KNOW ABOUT.

User's recommendation: RUN FROM PAYPAL.

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Resolved Featured
ID
#2511021 Review #2511021 is a subjective opinion of poster.
Cons
  • Paypal
Loss
$97
Preferred solution
Full refund
Most helpful review
New Reviewer

Payment SCAM - ChicFab LTD

PayPal has denied our refund online order received from Ross Swimwear.com. I returned the merchandise as requested and I also gave Paypal the USPS tracking order showing the item delivered back to the company. When you go on Paypal's site according to there policy...
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90 comments
#2089845

SAME exact thing happen but paypal got me for 550 dollars

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ID
#1655563 Review #1655563 is a subjective opinion of poster.
Cons
  • Refund policy
Reason of review
Return, Exchange or Cancellation Policy
Loss
$77
Preferred solution
Full refund

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New Reviewer

0949425****

Not work paypal can't get money what happen I DNT know how teach help PayPal why long 34k may 30 ,2022 4month why
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ID
#3839489 Review #3839489 is a subjective opinion of poster.
Location
Quezon City, Manila
Loss
$650
Preferred solution
Full refund

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New Reviewer

I’m pissed off you deleted my PayPal credit off eBay after 10yrs over a phone number change to a different state. I was told it was fixed 4 times! Can’t get into my PayPal credit app. I’m DONE! Close

Im fed the *** up just because I changed my phone number Ive been locked out of online account and my PayPal credit disappeared with a scam and after 4 longgggg calls NO HELP JUST LIES AND *** Im closing my account immediately with you after 10 years of great service gone to *** Send my bill in the mail and close my account. What a damn mess you need a better website. I cant even get into my website after 4 calls to put my new number on there which I refuse to fix. Bye. Have a nice life. I Dont need your credit or this stress!

User's recommendation: Don’t change your number or ask for help.

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ID
#3836864 Review #3836864 is a subjective opinion of poster.
Location
Pittsfield, Massachusetts
Cons
  • Have to call in every time you want to transfer anything
  • Lack transparency cust serv not caring time consuming
  • Fraudulent charge
Preferred solution
Close my account send me final bill I’m fed up with your system

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New Reviewer

My cash in PayPal not reflect on my gcash

My cash in PayPal not reflect on my gcash
July 28,2022 I cash in Paypal to gcash but not reflect on my gcash , total amount 15,941 I report on gcash but say my money still on Paypal ,but I already send recieft , to proof PayPal already send . I want to report to I already report on Paypal but pay pal reaply I don't have proof of documents but I send the reciect then PayPal close case , I send 2 screenshot of my proof , almost going 2weeks my money not back , then gcash message me say PayPal no response about my refund, hope you help my problem thankyou

User's recommendation: my money not reflect on my gcash.

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ID
#3836523 Review #3836523 is a subjective opinion of poster.
Pros
  • Need a real person
Cons
  • Complained once to paypal - no response
Loss
$300
Preferred solution
Full refund

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New Reviewer

Account lock

More than three years ago, my money account was blocked without explanation. There was a notice that after 180 days they would contact me and explain how to withdraw the remaining money. But after 180 days, not only no one contacted me, after 180 days they simply...
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ID
#3835051 Review #3835051 is a subjective opinion of poster.
Location
Roshchino, Leningrad Oblast
Loss
$250
Preferred solution
Let the company propose a solution

Biggest SCAM there is!

PayPal - Biggest SCAM there is!
PayPal - Biggest SCAM there is!
PayPal - Biggest SCAM there is!
PayPal - Biggest SCAM there is!
PayPal - Biggest SCAM there is!
PayPal - Biggest SCAM there is!
Ill let the screenshots speak for themselves. Oh! They sent me to collections for not paying. Hahahahahahaha

User's recommendation: Run. Fast.

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ID
#3834619 Review #3834619 is a subjective opinion of poster.
Cons
  • To many problems
  • Access difficulty
  • Poor response time and give false information
New Reviewer

No customer service at all

My Company's Paypal account has been closed and we have 2400 stuck on the website. They are not letting me to withdraw the money. We are s small startup so 2400 is big money that is sorely needed. It's impossible to get hands on any PayPal customer rep even on the business side.

User's recommendation: Don't use just stick to wise or shopify etc.

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ID
#3833067 Review #3833067 is a subjective opinion of poster.
Cons
  • Cares nothing for what they do to customers
  • Bad policies
  • No customer service
Loss
$3200
Preferred solution
Full refund
New Reviewer

I want to down grade my account feom business to regular

I needed a number for PayPal Philippines and all numbers provided was only for US... and my concern was not resolved until now ...
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ID
#3832908 Review #3832908 is a subjective opinion of poster.
Location
Angeles City, Central Luzon
Preferred solution
Solution to downgrade my account from business to regular

Transactions

I sent three payments in my end it seems that the payments were done successfully but it seems they have it on hold and its been some time now and im really against to clock to get that money so i dont know if a refund would be the fastes way to get the money or would they put payments be off hold?
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ID
#3832565 Review #3832565 is a subjective opinion of poster.
Location
San Pedro Sula, Departamento De Cortes

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New Reviewer

Not enough ways for a person to recover and account

For example my phone fell off of the tractor and got rototilled and crushed. I bought a new phone but there's not enough ways for them to verify that it is me so my old account I cannot access anymore so therefore I cannot use my PayPal or cash out because they are linked to that account I had to make a whole new Facebook and everything that BS

User's recommendation: Have patience.

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ID
#3832418 Review #3832418 is a subjective opinion of poster.
Location
Aberdeen, Washington

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Verified Reviewer
New Reviewer

Why is there *** on money I sent somebody

I sent my husband's cousin some money back because he had longed some money cuz we were stranded I sent it back to him and he tried to get the money off of his Paypal account and now he's saying that y'all told him that there's a hold on it why you'll have my money release it
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ID
#3832293 Review #3832293 is a subjective opinion of poster.
Preferred solution
I want the money released to him plus there's two other transactions for $5 a piece because I was trying to see if there was going to go through to him and it's already come out of my bank but he never got them

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Verified Reviewer
New Reviewer

Overall I love the PayPal app but your customer support needs a lot of help you need some American people picking people

I am hearing impaired very severely and I was transferred six times I've made nine calls and they are all from India and they have a very heavy accent it has been a very frustrating day trying to understand somebody and all I want to do is update my account

User's recommendation: Have a lot of patience.

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ID
#3832170 Review #3832170 is a subjective opinion of poster.
Location
Aberdeen, Washington
Preferred solution
My account updated I lost my phone so I no longer have access to the password I have the account name but not the password so I would like to update it

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New Reviewer

UNAUTHORIZED TRANSACTION AND CLOSURE OF MY ACCOUNT

Greetings, I write to bring to your notice of the fraudulent transaction on my Paypal account on July 28, 2022. The sad fraudulent transaction include; 1. Unauthorized addition of a withdrawal card to my account 2. Unauthorized withdrawal of funds from the said account 3. Unauthorized closure of my Paypal account. I will be grateful if this can be fixed as soon as possible. Thank you.
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ID
#3830136 Review #3830136 is a subjective opinion of poster.
Location
Benin City, Edo

Customer service stinks

trying to contact anyone in the PayPal that has a pulse. Been on for 7 minutes now with no response.
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ID
#3829636 Review #3829636 is a subjective opinion of poster.
Location
Buenos Aires, Buenos Aires F.d.

Because I am unable to use my PayPal credit

I didn't get no satisfaction I still can't use my PayPal credit account to purchase anything onlinei
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ID
#3829493 Review #3829493 is a subjective opinion of poster.
Location
Waverly, Tennessee

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Verified Reviewer
New Reviewer

Payment

I've been trying, for two days already, to make a payment online and PayPal is not accepting it. I've called my bank institution and there is funds for this payment. What seems to be the problem that my payment isn't accepted?? I decided to give a higher payment than needed and it finally took my payment. No associate mentioned or suggested to me to pay a more than required amount. This led to me giving the payment a couple more days late.

User's recommendation: Beware the associates aren't well trained.

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ID
#3829216 Review #3829216 is a subjective opinion of poster.
Location
Austin, Texas

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