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brian d Cgj

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Paypal debit awful

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Paypal debit awful
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long story short had a online paypal debit account for yrs never used the debit card someone hacked my wife and I account stole our money all but 79 dollars filed the claim they denied it , i live in baltimore charges came from florida can you believe while on the phone after the denial scammers was stealing the rest of the money and even a nagative status , unbelievable never ever trust this bank they even claimed 5 high charges which i never done before was consistant with my spending seems i been scammed and a victim of a bank

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Loss:
$2200
Pros:
  • Paypal business is safe even paypal credit card
Cons:
  • Stay away from pay pal debit

Preferred solution: Full refund

User's recommendation: stay away

1 comment
Guest

PayPal executive customer service contacts Primary Contact Amy Hannesson Vice President Global Customer Support 2211 North First Street San Jose, CA 95131 amy.hannesson@***.com Secondary Contact Ellie Diaz Senior Vice President, Global Customer Service 2211 North First Street San Jose, CA 95131 Ellie.Diaz@***.com Aaron Karczmer EVP, Chief Enterprise Services Officer 2211 North First Street San Jose, CA 95131 aaron.karczmer@***.com Chief Executive Alex Chriss President and CEO 2211 North First Street San Jose, CA 95131 alex.chriss@***.com

Deno Pqq
map-marker Bellevue, Washington

It's telling me I got 2 pending on my card need answers one of them did go thru..where is my money

I put some money for a DMV bill on my card oct.9 2024..it was not enough so my payment did not go thru..later the day Oct.10 I had to put another $56 dollars on the same card..ok the DMV payment went thru so where is my other money I put on the pay pal card..please help me I'm poor I need my money I never had a problem with PayPal before that's why I use them I get good results every time except this time..

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Marlon G Hvz

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Verified Reviewer

False Investigations & Non refundable lies

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Updated by user Sep 24, 2024

Since then they have turned off all the features of my debit card which is my direct deposit account, they locked me out in retaliation for reporting them. Next move is police report and then more administration action

Original review Jun 12, 2024

They just make up things as they go along, I have two other secretaries that call everyone, including and they fix anything, owes over $3',000 in refunds going back 2-3 for investigation that only take 45 days, take 45 minutes, and the never send investigation materiala

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Preferred solution: Full refund

Juliet B Vag

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| map-marker Zurich, Zurich

I need attention my PayPal I didn’t send anything to ours family

I need attention my PayPal I didn’t send anything to ours family
I need attention my PayPal I didn’t send anything to ours family - Image 2
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I didn't send the money. I don't know if I need to send just my salary. It has come here, please help me, or otherwise I need to cut my salary to come here.

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User's recommendation: Please remove the euros I live in Switzerland not in Germany I try to change but no I make another PayPal but only send my account

Widlyne P

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Verified Reviewer

Money on hold please help me

PayPal - Money on hold please help me
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Hello, I need to recover the money because I am an Amazon wigs influencer. Please help me.

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Pros:
  • Good company

Preferred solution: Deliver product or service ordered

Ryan S Bvp

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Verified Reviewer

Can't re-add debit card, customer service representatives were no more helpful

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PayPal - Can't re-add debit card, customer service representatives were no more helpful
Updated by user Oct 06, 2024

I have called multiple times since posting my first complaint. The representatives always tell me to "allow time for the system to refresh" but can't tell me how long that is.

The last time I called, on September 29th, I was transferred to a supervisor and that did almost nothing to help. He told me that there is a block on my debit card and they don't know when it will be lifted. Again, that was almost no help. And I need to repeat the same question or other response several times before I get a response or one that I can sort of understand.

Again, I am getting virtually nowhere and the agents fail to provide useful/understandable information.

I don't know where to take this now. I am located in the US.

Original review Sep 21, 2024
Earlier this week, I tried to add money to my PayPal balance using a debit card from another bank that has been part of my PayPal 'wallet' for a long time. Thinking that it would work, I removed the card from my account and tried to add it back shortly afterwards.

No such luck. I keep getting an error message even though I'm entering all the information correctly. I tried calling and having a representative add it over the phone. That didn't work either.

Supposedly, my issuing bank is rejecting the attempt to add this particular debit card.

I don't know why. But this has been going on for close to a week now, and it should be something easy to resolve.
View full review
Pros:
  • Can be very convenient

Preferred solution: My card added back to my account and have it be useable just like it was before.

User's recommendation: Be careful if you try to remove and then re-add a card to your PayPal account!

1 comment
Trenice Cqj

PAYPAL IS CORRUPT. If and when you have a problem with them, just turn it over to your Credit Card Company or Bank to handle.

Don't even waist your time and breath. PAYPAL AND THEIR POOR CUSTOMER SERVICE IS LEGENDARY.

Resolved
Marlon G Hvz

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Resolved: Artificial intelligence Fraud Stopped Payment

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PayPal - Artificial intelligence Fraud Stopped Payment
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Updated by user Sep 04, 2024

Company fixed the issue and I have been provided with partial refund.

Original review Jun 09, 2024

Basically I went to the emergency room in Colombia, I had insurance but they kept the deposit. They say that it was returned but it was never returned, we asked stop pay, and give pesos they refuse to give pesos they refuse was returned but it was not reflected in the balance.

This can be tracked, they want to help.

Clinica Las Americas is a fraud hospital. The AI trick receipt drafted with one machine but returned on 3 different machines, which is weird stop use of NetSpend

View full review
Loss:
$513
Cons:
  • Disability

Preferred solution: Full refund

User's recommendation: Stop Use of American Banks They Are Crooks

Resolved
Umar M Qws

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| map-marker Reykjavik, Hofuoborgarsvaoio

Resolved: The only thing I need is help help me

PayPal - The only thing I need is help help me
PayPal - The only thing I need is help help me - Image 2

The only thing I want is help please help me I'm from Nigeria nasarawa state lafia sabonpegi 77 Street

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User's recommendation: Okay

Thom H Vzg

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I was ripped off the tracking that I was receiving showed that it was in Spain the whole time and it did show up on my front porch a week later, but it’s not what I had Ordered.

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PayPal - I was ripped off the tracking that I was receiving showed that it was in Spain...
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PayPal - I was ripped off the tracking that I was receiving showed that it was... - Image 6

The product I purchased is not what they showed in their advertisement. They said I was going to pay a certain amount of money, and then they added shipping costs when the product was advertised as having free shipping.

There was a ridiculous amount of tax, 33%, added at the end of my purchase without my knowledge. I was definitely ripped off!

View full review
Loss:
$12
Pros:
  • You should feel safe from fraud because paypal says they will protect you and your information is secure
Cons:
  • Not sure if that will happen in this case since they said the case was closed and have not refunded my money that was stolen from me

Preferred solution: Price reduction

User's recommendation: Do not buy this garbage get it from Amazon where it has some quality and you get what you pay for

1 comment
Guest

PayPal executive customer service contacts Primary Contact Amy Hannesson Vice President Global Customer Support 2211 North First Street San Jose, CA 95131 amy.hannesson@***.com Secondary Contact Ellie Diaz Senior Vice President, Global Customer Service 2211 North First Street San Jose, CA 95131 Ellie.Diaz@***.com Aaron Karczmer EVP, Chief Enterprise Services Officer 2211 North First Street San Jose, CA 95131 aaron.karczmer@***.com Chief Executive Alex Chriss President and CEO 2211 North First Street San Jose, CA 95131 alex.chriss@***.com

Hassan L Deh

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Verified Reviewer

PayPal's no sense claims and deduct of my hard earned money

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PayPal's no sense claims and deduct of my hard earned money
Original review Sep 02, 2024

PayPal took my funds, claiming a violation of their policies. I provided all the documents as proof against their claims, but now they keep spamming me with generic emails saying there's nothing they can do.

I still cannot understand how, despite presenting clear documents and evidence, they refuse to accept it as proof. It seems like they just want to take the funds and run. I have been told my funds will be released after 180 days. But a week before that period ends, they transferred my funds to themselves, which was unbelievable.

How they lied and manipulated me was shocking. If there's anything in this life I regret the most, it's the day I trusted that company.

View full review
Loss:
$3381
Cons:
  • Lot

Preferred solution: Full refund

User's recommendation: Avoid them like the plague

Brianna L Imk

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Verified Reviewer

RUDE CUSTOMER SERVICE

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PayPal - RUDE CUSTOMER SERVICE
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On August 27th, I reported my card as stolen. Even after that, it was still being used.

They denied my refund because I was logging into my account at the time. Of course, I was. My phone was notifying me that my money and card were being used. They hung up on me twice and called me a liar.

I even gave them permission for my location. It's ridiculous to think that the money I work for can be taken away so easily.

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Preferred solution: Full refund

Resolved
OneMadMom A

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Resolved: Allowed Fraud/Theft

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PayPal - Allowed Fraud/Theft
PayPal - Allowed Fraud/Theft - Image 2
Updated by user Aug 28, 2024

Company fixed the issue and I have been provided with full refund. Paypal contacted me & sent a full refund.

Original review Aug 22, 2024

Paypal allowed classmates.com to fraudulently charge my account $96.00. I fought the charge with my bank and paypal.

My bank reversed the charge for about 1 month while they investigated. After that time, they took the $96.00 out of my account again. I was told to take the matter up with paypal. Ive called paypal multiple times explaining the issue, only to get the run around.

It was paypal that ALLOWED the fraud- yet they wont refund my money.

The whole reason I used paypal was to avoid fraud like this! Im just disgusted.

View full review
Loss:
$96
Cons:
  • Loss of money
  • Theft
  • Fraud

Preferred solution: Full refund

User's recommendation: Don’t use Paypal

Shah F Hbb

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Verified Reviewer
| map-marker Antwerpen, Antwerpen

Transaction scam

PayPal - Transaction scam
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I have Payoneer account someone to pay money from PayPal he said that Your payment is in pending you must buy the Razer gold card your payment you receive in 3 min. This is real or fake guide me about that.

Thanks

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User's recommendation: no it's OK.

Sascau E

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Verified Reviewer
| map-marker Dusseldorf, North Rhine-Westphalia

Resetare număr

PayPal - Resetare număr

Good evening. It asks me to connect through two-factor security, but unfortunately, I no longer have the same phone number and can no longer access the application.

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Janet G Edh

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Verified Reviewer
| map-marker Nairobi, Nairobi Province

Account Limitation Inquiry

PayPal - Account Limitation Inquiry

Hi PayPal Support,

My account has been permanently limited, and Id like to understand why. My transaction ID is 4KW846535W520613C. Can you please provide details and let me know if theres a way to resolve this?

Thank you for your help!

Best,

Janet.

View full review

User's recommendation: “Please ensure your PayPal is verified to avoid account limitations. I’ve had two accounts limited with funds inside, so let’s explore alternative payment methods if needed!”

Denishia Gjo

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Verified Reviewer
| map-marker Dubai, Dubai

My money missing

PayPal - My money missing

I transfer my money to my bank account until now I never receive my money I call my bank they said PayPal the problem not my bank account

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Dayami Xmu

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Verified Reviewer
| map-marker Timișoara, Timis

Bani blocati

PayPal - Bani blocati

Nu vorbesc engleza doar romana sau italiana doresc sa vorbesc cu un agent pypal casa ami rezolv problema de ce misa blocat contul am.nevoie de bani.mei ai dori sa ma contactați misa blocat contu eu am încredere în echipa pypal rog frumos sa ami rezolvați aceasta por ella

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About

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Summary

PayPal is the new way to transact business online. PayPal lets you send money to anyone with email using money on your account, your bank account or credit cards. You will find reviews and compalints from consumers that have experienced the service. Paypal is a subsidiary of the EBay Corporation. If you have your own story to share, feel free to leave a comment with us. We will make sure your story about PayPal will available on the World Wide Web.

PayPal reviews and complaints

PayPal is ranked 76 out of 258 in Cash Services category

Area Served

Europe, Worldwide, USA, Asia, Australia, Canada, Other, UK

Payment Methods

PayPalMasterCardVISADiscoverAmerican Express

PayPal FAQs

Winnie Murugi
Winnie Murugi
PissedConsumer Reporter

PayPal is a web-based payment service that allows people to complete funds transfers almost the world over. It can be linked to a bank account, credit/debit card to perform online purchases.

PayPal FAQs

There are two types of accounts: individual and business. To set up an account, a user should go to the official website, select a type of account, enter the required information, and follow the instructions provided. Once the account is ready, it can be linked to a bank account, credit/debit card.

To send money through PayPal, users should log into their accounts, click Send & Request, enter the email address or mobile number of the recipient, and enter the amount they want to transfer. Then, it is necessary to review the information and click Send Money Now.

To dispute a charge, users should log into their accounts, go to a Resolution Center, click Dispute a Transaction, and select the item dispute. Please note that disputes must be opened within 180 days of the payment date. Your buyer and you have about 20 days to resolve the open dispute.

To permanently delete an account, users should log into their accounts, go to Settings, and click Close the account under Account Options. It may be necessary to enter the bank account number. No one can close the account if it has any limitations, unresolved issues, or any balance.

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