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Resolved: Pissed off and getting nowhere

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Update by user May 19, 2021

Company fixed the issue and I have been provided with full refund. After many calls and having to get the proof that this was in fact a scam and the tracking number they sent was not the gazebo that i purchased.

Finally after months of fighting with Pay Pal they seen that in fact the seller was a scam. Please if you have purchased anything from facebook. Gazebo, outdoor furniture a fire pit.

Anything from Home and now they have changed the business page name IT IS A SCAM . Please look closer to the website and you will see that it is a fake one..

Update by user May 19, 2021

Well I am happy to say i finally got my money back. I had to call numerous times and the customer service with pay pal is horrendous, Long wait times and extremely rude reps.

I ended up demanding to speak to a supervisor after 20 minutes of the rep being rude and telling me sorry we already told you that we have sided with the seller and i told her and i am telling you that you will not take what is rightfully mine and not do your job and investigate . She made me sit on hold for 15 more mins, lol . And i stayed on hold and when the supervisor came on the phone she already had attitude and i told her you can stop right there . If you were getting scammed wouldn’t you want someone to investigate and look into the information I HAD TO SEND YOU TO GET MY MONEY BACK?

I did all the leg work and now tell me has anyone actually looked at the information sent and she said she would and i could hear the gasp when she opened the tracking number and actually looked and seen the picture of a box that was delivered and weighed .5lbs.. and realized that no gazebo would fit in that box :) and she said I am so sorry and i have refunded your money. And the whole attitude had changed. People need to learn to be kind to listen.

I am not going to request my money back unless a) You scammed me B) the product I purchased isn’t what was listed doesn’t fit etc. And now for facebook . I am still trying to figure out how Facebook allows this. and how they are no contact numbers to reach any one.

I think facebook needs to be called out. thank You so much to the amazing people at pissed consumer, I am glad that this is available for people to safely and freely tell their stories and allow others from being screwed too.. They have from the beginning been polite, helpful and from the interview process and i was a nervous wreck lol.. I hate public speaking and I felt comfortable telling my story.

Please if you are a victim of any scam etc. Reach out to these guys and let them spread the word. It takes us speaking up to get what is rightfully ours back.

And unfortunately the only one that will look out for you is YOU and PISSED CONSUMER. And will be reaching out to them this week with a bigger issue that I am hoping they will take on with me :)

Original review posted by user Apr 19, 2021
I PURCHASED AN ITEM Through FACEBOOK marketplace AND PAID Through PAY PALL WHEN I GOT THE TRACKING NUMBER AND ENTERED IT INTO THE USPS SITE IT CAME BACK AS MY OWN AMAZON TRACKING NUMBER I KNEW THEN THIS WAS AN ISSUE BUT EVEN BEFORE THAT MY GMAIL WAS HACKED. I DISPUTED AND PayPal CAME BACK SIDED WITH SELLER BECAUSE THERE WAS A TRACKING NUMBER THEY NEVER CHECKED TO SEE IF THE TRACKING NUMBER WAS REAL OR EVEN WHAT IT WAS.OR THAT A GAZEBO WEIGHING 100 PLUS POUNDS DOESN'T GET DELIVERED Through THE LOCAL MAIL.AND NOW THEY Won't ANSWER MY EMAILS I SENT PROOF AND STILL NOTHING. RECENTLY,I FILED COMPLAINT AND WONDER IF PayPal IS INVOLVED IN SCAMS? THEY SEEM TO SIDE MORE WITH THE SELLER. I THINK PayPal DEFINITELY IS A PART OF MORE SCAMS Than WE KNOW ABOUT.

User's recommendation: RUN FROM PAYPAL.

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Resolved Featured
ID
#2511021 Review #2511021 is a subjective opinion of poster.
Cons
  • Paypal
Loss
$97
Preferred solution
Full refund
Most helpful review
New Reviewer
PayPal has denied our refund online order received from Ross Swimwear.com. I returned the merchandise as requested and I also gave Paypal the USPS tracking order showing the item delivered back to the company. When you go on Paypal's site according to there policy...
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89 comments
#2089845

SAME exact thing happen but paypal got me for 550 dollars

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ID
#1655563 Review #1655563 is a subjective opinion of poster.
Cons
  • Refund policy
Reason of review
Return, Exchange or Cancellation Policy
Loss
$77
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Unable to login and retrieve funds

I have been tried to login to my account since yesterday. The verification process does not work as I do not receive a call to my landline that is associated with my account. I tried calling the phone number given but it is out of operation. For any other type of assistance/contact I need to login which I am unable to do due to the above issue. Never had issues in the past and customer service used to work. Is Paypal done and finished and the funds sent to me yesterday lost? This is very strange.. Any assistance will be appreciated. Best regards, Manolis
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ID
#3715112 Review #3715112 is a subjective opinion of poster.
Location
Athens, Attica
Preferred solution
Access to my account and funds
New Reviewer

I lost my phone and I believe someone else is using my account

I lost my phone and I believe someone else is using my account Please let me know what to do and what was the charge on my account. Thank you
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ID
#3713718 Review #3713718 is a subjective opinion of poster.
Location
Vinci, Tuscany
Loss
$490
Preferred solution
I need to know if my account is being used by someone else
PayPal - Dispute
PayPal - Dispute
PayPal - Dispute
at the moment im trying to go through a dispute and get my money back of buyee as im very young and i dont have a lot of money and i explained this to buyee as they randomly bought an item for me i didnt want and i didnt buy it and i explained this to them expecting a...
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ID
#3713639 Review #3713639 is a subjective opinion of poster.
Location
Birmingham, England

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Verified Reviewer
New Reviewer

I moved to another country and I got another number

Your Customer support didn't help me resolving my issue...Impved from Europe to Dominican republic and my old phone number was deleted... I provided my new phone number, but Paypal didn't send me a code...

User's recommendation: Customers support is a waste of time...

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ID
#3711563 Review #3711563 is a subjective opinion of poster.
Location
Santo Domingo Este, Provincia De Santo Domingo

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New Reviewer

I moved to another country and I got another number

Paypal customer support never called me back to my new Phone number that I provided... I'm disappointed.

User's recommendation: Customer support doesn't help...

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ID
#3711551 Review #3711551 is a subjective opinion of poster.
Location
Santo Domingo Este, Provincia De Santo Domingo

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New Reviewer
PayPal - Restoring Old Account
Last June 23, 2022, I received money from my boyfriend from Germany. I tried to transfer it, but I can't because I need to provide OTP, but the old cellphone number was lost so I used another number. I added a new cellphone number and confirm but still, I can't...
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ID
#3710415 Review #3710415 is a subjective opinion of poster.
Location
Quezon City, Manila
Preferred solution
I want to restore my old account, please, help me.
New Reviewer

Shipment not received yet. 3 weeks have passed.

My shipment status And why the delay? Since my account was debited $56 on June 13,2022. Any problem?

User's recommendation: Depends on future experience.

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ID
#3710144 Review #3710144 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

Follow up delay shipment

My account was debited on June 13, 2022 and shipment not yet received. Transact. ID STP94734YV603****

User's recommendation: Depends on my experience.

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ID
#3710073 Review #3710073 is a subjective opinion of poster.
Location
Harrisburg, Pennsylvania
Preferred solution
Deliver product or service ordered
New Reviewer

Transaction ID STP94734YV603**** shipment not received yet.

3 weeks have passed since my account debited $56 on June 13, 2022 and have not received the shipment. I dont understand why this long delay please.

User's recommendation: Depends on future prompt service.

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ID
#3709982 Review #3709982 is a subjective opinion of poster.
Location
Harrisburg, Pennsylvania
Pros
  • No special
  • I have never had any issues
Cons
  • No special
Preferred solution
Deliver product or service ordered
New Reviewer

I have changed my bank card.. i do have a different no. 9o

The bank noticed a strange transaction on my account and called me..therefor they have issued me a new card
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ID
#3709960 Review #3709960 is a subjective opinion of poster.
Location
Christiansted, Saint Croix Island
Preferred solution
Add my new debit card.

For account

nu sunt multumita de PayPal eu am nevoie urgent de bani si bani mai sunt blocati in PayPal nu sun multumitanu

User's recommendation: nu sunt multumita.

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ID
#3709145 Review #3709145 is a subjective opinion of poster.
Location
Brasov, Brasov

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Verified Reviewer
New Reviewer

Cancel Account

Didn't answer my call wanted to add bank account to new account couldn't didn't answer my call wanna

User's recommendation: Don't try ringing.

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ID
#3705570 Review #3705570 is a subjective opinion of poster.
Location
Brisbane, Queensland

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Verified Reviewer
New Reviewer
I'm not happy that you excepted the fact that the lady said she sent the enfamil formula she did not I did my homework for I am in law enforcement she played a scam and you bit on as well .im very dissatisfied that you didn't do more investigating yourself so I will be...
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ID
#3704727 Review #3704727 is a subjective opinion of poster.
Location
Phoenix, Arizona

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Verified Reviewer
New Reviewer
That my case back on June 10th was not completed and the person who said they sent it gave you a false receipt and info I'm very disappointed in the way you handled this and will discontinue my account for that merchandise was for my 4mo old grandson who needs that...
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ID
#3704621 Review #3704621 is a subjective opinion of poster.
Location
Phoenix, Arizona

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Verified Reviewer
New Reviewer

My account is temporary locked ? Please open for use.

My PayPal account with email ID akjvishwakarma@***.co.in Is locked temporarily for security reason . I want to use PayPal services. Pl open my account.
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ID
#3703667 Review #3703667 is a subjective opinion of poster.
Location
Bouake, Abidjan
Preferred solution
Account locked to open it

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