Filter by rating
filters
State:
Show
City:
Show
Product:
Show

Pissed Consumer Interviews ?

Video interviews are designed to showcase real customer experiences with a variety of companies. They give consumers a chance to tell their side of the story and expand upon their original complaint posted to PissedConsumer.com

After using the Paypal services for several years using my email on December 26th of 2017, I received U$33,000 payment for the sale of one of my websites. The buyer sent me the money using Paypal; PayPal limited my account and placed my funds on hold for security purposes; after waiting for many days, talking with many representatives and having my account reviewed and cleared, my funds were available for withdrawal and my account was restored and activated. I tried to withdraw my funds (U$26,000 after making some payment with my Paypal balance) to my bank account but it was not possible to do it. Paypal alleged that the bank information was invalid, even when they have made plenty of withdrawals to the same bank account with the same bank account information before. I tried to withdraw multiple times without any succeed. Then I got another email from Paypal were my account was being reviewed again without any reason, they asked for private documents concerning important information from myself, the buyer related with the sale of the website and the business; then they decided to close permanently my account and hold my funds for 180 days. I have previously requested a review/appeal of my case which was denied. Although I still disagree with the decision to deny my appeal I will abide by it – however because I feel that holding my funds for 180 days is excessive, and perhaps a punitive abuse of power, besides Paypal is operating as a financial institution with power of seizure, without legal authority to do so; Paypal is committing felony fraud (possible laundering activities going on as as well, since it seems to be widespread and ongoing), but just my own money is $26,000 and Paypal is refusing to release funds, not belonging to themselves, which is called grand theft. The funds are part of my daily life expenses and during this period of time I haven't received any income or profit in my bank account which has affected my personal being physically and psychologically since I don't have enough money to pay my personal expenses.
My mother died on January 19th 2016, she left 1700 in her will to my son who lives in China, we thought the best way for him to receive his inheritance was through Paypal, this has been the biggest mistake we ever made. I made this payment to him on April 14th 2016 and to this day he still has not received it, all sorts of excuses including that he had the wrong bank. We have both made phone calls to our respective helpdesk numbers and raised queries but nothing has happened, I travelled to China last month and we both were in the same room speaking to a Paypal advisor named Priya who is in the call centre in Malaysia; she promised to return the money to my account, we emailed immediately to the office the documents and information she requested to return the money, this was 20th July 2017, the email address is roacsdoc@paypal.com with FAO Priya on the message box. Attached to the email was a copy of both our passports, a letter confirming the request for the return of the money to my account, bank details for both our accounts and a request for confirmation of receipt of the email. We did not get a confirmation so resent it on 27th July; again no acknowledgement. Do I have to travel to the Paypal office in USA and knock on the door to get this money back? Are you incapable of replying or completing the transaction? We both request that this money is returned to me with immediate.
Most Helpful

PayPal new scams

1.0
Details
PayPal new scams
PayPal new scams
PayPal new scams
PayPal new scams
PayPal new scams
PayPal new scams
PayPal new scams
PayPal new scams
PayPal new scams
PayPal new scams
They first order was September 11 she send bad hair I order again item on September 19 .2018 they sellers never send me item PayPal let the sellers Get away with my money
View full review
Review
#1401447 Review #1401447 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$774
Preferred solution
Full refund
Tags
  • Paypal Crimes

PayPal - I feel duped

I ordered from Chic fab weeks ago,attempted to contact them when I would get my order, Paypal said they would not take the money out until the order was ready to be shipped. They took the money next day of ordering. I requested to cancel the order and was denied by Paypal. I feel it is a SCAM and Paypal is aware and may even be a part of it.
View full review
Review
#1684656 Review #1684656 is a subjective opinion of poster.
Cons
  • Cannot get stolen money back
Reason of review
Poor customer service
Loss
$65
Preferred solution
Full refund
Tags
  • Buyer Protection None

PayPal in Moreno Valley, California - Outsourced Phone Center

2.5
Details
Unfortunately when one calls Pay Pal 90% of the calls are sent to the Philippines which by far are the most ignorant So Called Customer Service People to talk speak to. For one you have to repeat you yourself 4 to 5 times to make them understand. The language barrier is terrible they act like they understand but they don’t if you get lucky and the call goes to the US be grateful because it’s here and can actually make sense you someone here. The Overseas Outsource is so bad that you literally loose patience talking to someone that doesn’t understand. Hopefully you get a US person if you didn’t just hang up because your waisting you time when it come to you own money.
View full review
Review
#1682111 Review #1682111 is a subjective opinion of poster.

PayPal - 6 months to pay

1.0
Details
6 Months to pay is a joke, made regular payment plus extra for any purchases made, so no interest was due. Paypal takes the extra amount I paid in and uses it for the 6 month/no interest purchases so I end up paying interest on current purchases. They did this once before and said it would never happen again and it will take 3 billing-cycles to take care of it
View full review
Review
#1680547 Review #1680547 is a subjective opinion of poster.
Cons
  • Customer service unapologetic regarding this devious practice
Reason of review
Problems with payment

PayPal in Crete, Illinois - Wrongfull disharge on my accouint

2.6
Details
On this day I due believe that paypal is wrong charging off my account in july of 2016 I was never behind on my payments 11months before 2016 and 30 months after july of 2016 I was told by a paypal rep .my payment of $36.00 sometimes I paid extra my reports are available where I was up to date on all of my other accounts with other banks I was never told the charge off date.
View full review
Review
#1678502 Review #1678502 is a subjective opinion of poster.
1.0
Details
I bought a foldable wagon online to which the seller provided a UPS tracking number that was delivered to a different person and address. I spoke with UPS and they confirmed the tracking number was for a different person and address, not for me. I filed a claim with...
View full review
Review
#1676303 Review #1676303 is a subjective opinion of poster.
Cons
  • That a full refund has not been given in spite of the evidence
  • Poor out sourced customer service
  • Policies
Reason of review
Poor customer service
Loss
$36
Preferred solution
Full refund

PayPal - Authorized charges of expired credit card

I had a credit card on file and it expired, I did not renew it, but i got a notice of charge that they had renewed the credit card with the CSC number. I had paid off this card and had no intentions of using it again. I have called about them renewing this card under my account but always getting the runaround.
View full review
Review
#1675616 Review #1675616 is a subjective opinion of poster.
Reason of review
authorized renewal of credit card
Preferred solution
Let the company propose a solution
Tags
  • Authorization
1.0
Details
In August I cancelled an auto payment with Cyberlink. I resigned up for the same service for $103.99 a year. On Sept 26 I received a notice from my bank my account was overdrawn because both $103.99 and $129.99 were charged to my account by Asknet (the company who...
View full review
Review
#1675292 Review #1675292 is a subjective opinion of poster.
Pros
  • Process charges
Cons
  • No understanding of how the federal reserve system works
  • Terrible customer service
  • Too many to count
Reason of review
Return, Exchange or Cancellation Policy
Loss
$130
Preferred solution
Full refund

PayPal - CROOKS

1.0
Details
they're all Crooks they still money they don't say what they're going to do they don't give you your money back they double-charged you they don't you feel they need to abide by regulations.
View full review
Review
#1675250 Review #1675250 is a subjective opinion of poster.
Cons
  • Thieves
Reason of review
Bad quality
Preferred solution
Full refund
1.7
Details
PayPal - Plays roulette with your funding source
PayPal - Plays roulette with your funding source
PayPal - Plays roulette with your funding source
Last year, I had a purchase that I made with PayPal Credit that pulled funds from my PayPal balance. I contacted CS about it, and the CS guy tried to tell me that I must have somehow "chose" my balance rather than PayPal Credit. A few months ago, it happened again...
View full review
Review
#1674074 Review #1674074 is a subjective opinion of poster.
Pros
  • Easy
  • Convenient
  • Fast
Cons
  • No support when things do nott work right
  • Blame customers for things that they do
Reason of review
Problems with payment
Loss
$43
Preferred solution
Since PayPal caused the difference between what IS in my checking account and what SHOULD be in my checking account, I think they're responsible for it.
Tags
  • Federal Law Violation
  • Unauthorized Transaction

Contact PayPal Customer Service

Mailing Address:
PayPal, Inc.
2211 North First Street
San Jose, California 95131
United States
Phone:
(888) 221-1161
All PayPal Contacts
2.0
Details
PayPal - Plays roulette with your funding source
PayPal - Plays roulette with your funding source
Last year, I had a purchase that I made with PayPal Credit that pulled funds from my PayPal balance. I contacted CS about it, and the CS guy tried to tell me that I must have somehow "chose" my balance rather than PayPal Credit. A few months ago, it happened again, I...
View full review
Review
#1671772 Review #1671772 is a subjective opinion of poster.