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Pissed Consumer Interviews ?

After using the Paypal services for several years using my email on December 26th of 2017, I received U$33,000 payment for the sale of one of my websites. The buyer sent me the money using Paypal; PayPal limited my account and placed my funds on hold for security purposes; after waiting for many days, talking with many representatives and having my account reviewed and cleared, my funds were available for withdrawal and my account was restored and activated. I tried to withdraw my funds (U$26,000 after making some payment with my Paypal balance) to my bank account but it was not possible to do it. Paypal alleged that the bank information was invalid, even when they have made plenty of withdrawals to the same bank account with the same bank account information before. I tried to withdraw multiple times without any succeed. Then I got another email from Paypal were my account was being reviewed again without any reason, they asked for private documents concerning important information from myself, the buyer related with the sale of the website and the business; then they decided to close permanently my account and hold my funds for 180 days. I have previously requested a review/appeal of my case which was denied. Although I still disagree with the decision to deny my appeal I will abide by it – however because I feel that holding my funds for 180 days is excessive, and perhaps a punitive abuse of power, besides Paypal is operating as a financial institution with power of seizure, without legal authority to do so; Paypal is committing felony fraud (possible laundering activities going on as as well, since it seems to be widespread and ongoing), but just my own money is $26,000 and Paypal is refusing to release funds, not belonging to themselves, which is called grand theft. The funds are part of my daily life expenses and during this period of time I haven't received any income or profit in my bank account which has affected my personal being physically and psychologically since I don't have enough money to pay my personal expenses.
My mother died on January 19th 2016, she left 1700 in her will to my son who lives in China, we thought the best way for him to receive his inheritance was through Paypal, this has been the biggest mistake we ever made. I made this payment to him on April 14th 2016 and to this day he still has not received it, all sorts of excuses including that he had the wrong bank. We have both made phone calls to our respective helpdesk numbers and raised queries but nothing has happened, I travelled to China last month and we both were in the same room speaking to a Paypal advisor named Priya who is in the call centre in Malaysia; she promised to return the money to my account, we emailed immediately to the office the documents and information she requested to return the money, this was 20th July 2017, the email address is roacsdoc@paypal.com with FAO Priya on the message box. Attached to the email was a copy of both our passports, a letter confirming the request for the return of the money to my account, bank details for both our accounts and a request for confirmation of receipt of the email. We did not get a confirmation so resent it on 27th July; again no acknowledgement. Do I have to travel to the Paypal office in USA and knock on the door to get this money back? Are you incapable of replying or completing the transaction? We both request that this money is returned to me with immediate.
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Paypal - Horrible,bullshit,assholes

I was scammed for a toy for my son. I called them tons of times i was on hold for 6 hours. They treated me like i was a crook cause i want my money back
1.0
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Additional Fees
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Diversity of Products or Services
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#1449414
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Paypal - 18 year customer.

Excellent service and security. Always very responsive.
#1447258
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PayPal Is Inefficient For This Reason

I like PayPal for a number of different reasons, however, the company is seriously "behind the times" for one specific reason. PayPal doesn't allow their users to download any information associated with their PayPal Credit Account (or any credit card issued through PayPal) from their website. I use Quicken software to manage my finances. I'm able to download my financial data from my bank and several creditors using Quicken without any problem whatsoever... EXCEPT for PayPal. Not being able to download my financial information from PayPal is inconvenient. If I'm unable to download my financial information from a company that provides me with a service relating to my finances, then that company isn't worth using. I have a bit of debt to pay off with PayPal, but once that's done I'm thinking about dumping PayPal altogether.
3.6
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Value for money
Website
I liked
  • Offered a convenience which was good for the time being
I didn't like
  • Lack of care
  • Way they treat customers
#1445490
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If you never heard about “Same zip code scam,” please Google it and you will see many people complain about it in past few years. I used eBay and Paypal from 2011 and I have 2 accounts. Totally, I almost did 1000+ buying and selling transactions with 100% positive...
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1.3
#1444423
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Bought item on facebook for $130.00 with a link directing me to Paypal. I have a business and have been using PayPal before the public offering in 1990s both for business and personal. I paid the $130.00 with the link provided but the seller fell off the face of the...
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Anonymous
Toni

Paypal have limited my account until I provide supplier receipts and business details. Thing is, I don't run a business of any sort. This happened after I received 2 friends a...

#1441847
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Signed up for Paypal Credit on 12/19/18. 2 days later I tried to use it and it just doesn't work. On Ebay it will show Paypal Credit as grayed out and when you click on it to show why it just says this: PayPal Credit isn't eligible for this purchase, which may be due...
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Anonymous
Anonymous

You say you signed up, but you were not approved. What did you think?

1.0
I didn't like
  • Zero customer service
  • Everything to do with paypal
  • Way i was treated
#1431424
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PayPal needs to go out of business and have a responsible company take over

PayPal has the worse customer service, second only to AT&T. They hold funds that have been released by eBay for 24 hours or more, even after they know the item was delivered. It's time to stop using PayPal and let them go the way of the dodo. For what they charge to use their service they should not hold funds to collect more interest themselves. Quit PayPal now. Pay with your card/acct instead.
1.0
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I didn't like
  • Illegally hold funds
#1429465
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Wrong plug, no response from PayPal
I ordered an air purifier from a company on FaceBook. It came from China with what I assume is an European plug. I’m in the US so the item is unusable. I requested a refund of $29.97 and the seller agreed if I return the item. We’ll return shipping is $49.00 USPS. So I...
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h.kitchener
h.kitchener

Your initial mistake was in answering an ad on Facebook. Not a good idea to trust any ad on any social media site. Period. The plug you received looks like a "type C" plug use...

2.7
I liked
  • How easy it is to urchase through them
I didn't like
  • It is very difficult to get a resolution to a problem
  • Paypals inability to communicate
#1425449
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Paypal - Good Experience

I ordered a blanket from Actifyer and received a tracking number. Turns out the number was bogus. Tried numerous times to contact the company. Website couldn't be found. I had paid through PayPal and filed a dispute with them. A company with a different name claimed it was delivered. It wasn't. PayPal determined in my favor and returned my $70. It was a good outcome for me and couldn't be happier.
5.0
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Website
#1419017
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Paypal - Cancel account

Since I went to the better business on PayPal and wrote on there Facebook page how *** they are the cancel my account I have to use my card on file if I go thru them. PayPal is a joke I would tell anyone and everyone don’t use them.
#1417055
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