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1.0
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Customer service
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Update by user Apr 12

Not sure, what these questions have to do with my complain.

Original review posted by user Apr 11

Unfortunately, for the last three weeks, I've been struggling with an issue as simple as proving my identity. Why is a copy of my passport not enough as a proof of identity?!

I keep on sending the required documents and following up the matter by calling customer care to make sure that all is good, but the next day I receive another email requesting the same documents that I have already sent. I'm not sure anymore what I should do about this!

Product or Service Mentioned: Paypal Customer Care.

Reason of review: Poor customer service.

PayPal Cons: Paypals inability to communicate wih buyer.

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