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Updated by user Mar 23, 2022

I am not sure if they are trying to solve my problem. They are not completely supportive these days.

Original review updated by user Mar 23, 2022

Hi PayPal,

I thought your PayPal service is one of the most amazing financial support in the world. But in fact, you are complete *** I can prove that.

I created a PayPal account using the Sweden location. There was no problem in the beginning. The problem started when having money over $400 in my account. The Swedish PayPal Team limited my PayPal account without any notification ahead.

I didn't actually know when my account was started to be limited. When I pay for Zoom Meeting fees online, I couldn't pay and realise that my account was limited.

So, I contacted the Swedish PayPal Team about why my account was limited. They said you need to verify my credit card. OK.

Then I verify my credit card. But, the limitation didn't go away. So, I contacted them again about what was wrong with that. They said I need to add my Sweden address otherwise they are not able to lift my account limitation and have to refund all the money from my account to me.

I told them that I do not live in Sweden now and I have moved back to Myanmar for over 3 months.

So I could not provide my previous Sweden address and told them to send all my money to my new PayPal account. Then, they asked for my real address in Myanmar. I provided the bank statement that includes my address as they asked for.

A day later, they replied to me that the address on my bank statement cannot be approved. What the *** Maybe they don't have eyes or they want to collect my money in a naughty, wicked way.

That's absolutely ridiculous! Your PayPal has got a lot of low impression by the public nowadays because you hire those idiot staffs who have got less knowledge about giving the proper service to the customer.

Yes, my mistake is that I used the wrong location to create a PayPal account.

But I did not do anything wrong with it.

I provided the right address of Myanmar and passport ID. They are so so stupid.

Please help me with that case I have now.

Monetary Loss: $424.

Preferred solution: Full refund.

PayPal Pros: Ease of money transfer & payments.

PayPal Cons: Limitation, No effort made to resolve, Entire interaction with paypals hideous customer support.

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