John Ahz
Verified Reviewer

PayPal - Money didn't show up in my account balance What can I do?

Accidentally made two simultaneous payments to correct a negative balance, but while one (the CC) corrected the issue, the funds from the bank account payment appears to have disappeared. The amount is clearly missing from my bank account, but never appeared in my Paypal balance.

I live in Asia...where there's a 16 hour time difference, so phoning and hoping to connect with someone at Paypal is nigh on impossible.

And their various other forms of contact refuse to help. What can I do to remedy this?

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Harry Rollins

Financial Expert


According to Paypal FAQsit will take 3-5 business days for this process to complete. Once the process is completed, the money will appear in your balance. Still try calling PayPal customer service at (888) 221-1161 and press #. Enter 2 and say 'speak to a Paypal representative'.

Guest

I was aware of that advisory from Paypal. In reality, it took 8 days for the funds to show up. Thanks for the comment though.

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