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Lilit A Ohm
Verified Reviewer

I recently made a payment through PayPal, but I now need to cancel it

Top question

I recently made a payment through PayPal, but I now need to cancel it. I've tried looking for options to cancel the payment on my own, but I couldn't find clear instructions. Can you please guide me on how to cancel a PayPal payment?

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1 comment
Harry Rollins
Financial Expert


You can only cancel a PayPal payment if it hasn’t been claimed by a receiver. To do it, follow these steps:
1. Log in to your PayPal account.
2. Go to "Recent activity" section.
3. Find the payment you want to cancel.
4. Click on "Cancel" or "Cancel Payment" option.
5. Confirm the cancellation when prompted.
6. You will receive a notification confirming the cancellation. The payment is typically refunded within 30 days.
That's it! Your PayPal payment will be successfully canceled.

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Larry Taylor

PayPal denied my dispute despite my evidence. How do I appeal this?

I provided all the documentation, but PayPal still sided with the other party. I feel completely stuck here. Does anyone know if there's a way to reopen a closed case?

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Pietro M Chy

I received a payment of 1000US$ through paypal form a bank. in my Paypal account only 900 dollars arrived, when I sent them to my bank less than 800 arrived. paypal is a criminal organisation. That is why they side with the criminal. If you want to win with them you have to scare them in their own field, but then you wouldn't be here asking, therefore, just suck it. If you want your little revenge as a honest user the only advise I have is to bother them on privacy issues, especially if you can claim protection from GDPR. If you email their privacy department they must answer and easily the ones answering have to be in their legal department. The more hours you waste of their time the more that costs to them and they cannot block you as that would be easily used against them. Build an automated generator of pain in the *** for them. If enough people do it then they may start to feel it. Privacy issues are the only one that can pass the condom interface (a user interface acting as a rubber barrier to softly but consistently avoid any claim to make it through). I used the method with HSBC, DHL, Deutsche Bahn, and other similar criminals, always getting them to waste way more than the claimed value was. Yet, just revenge as only coordinated action from us user would push a change.

It wouldn’t Matter I went through similar issues and no how much I provided now I’m permanently blocked from PayPal meanwhile the scammers can do whatever they want

Nakia A Ruk

I'm sorry to hear about all of this. I was in that position and, like you. I had proof, but they would not listen. A couple of times they told me that they will always have to side with the other person's bank IF that person filed a dispute with their bank. Even though I showed proof, they still sided with the bank and the other party involved. I have had problems with Paypal so many times. The last time I tried to show proof again and they didn't believe me. So now I'm stuck with about a $3000 debt they want me to pay. It's been about a year or a little over a year. I haven't paid it. If it was my fault, I would understand, but to pay when it's not my fault. No way! I know I made a complaint with BBB and I also asked to speak to a PayPal supervisor and I also called them multiple times trying to explain myself. They can be hard to deal with. I know this is frustrating and I really wish you the best. I forgot to say: I don't know what your situation is, but see if you can file with your bank. Good luck with everything

Paypal harassed me for years. Every time I I had them investigated for demanded money incurred by a hacker I jh had warned them about and yet they allowed to steal $500 from me, they'd shut down my account. I would remake the account and they'd immediately demand money. They denied everything and when they transferred me, it was straight to payments. I have since quit using them. Oh, and they are sexist and ableist.

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ADRIANJOSE M
Verified Reviewer

I cant open my paypal account

Hello paypal im adrian jose mendoza . why i cant open my paypal account its said PayPal is looking out for you

We noticed some unusual activity and need help securing your account.

Click Next to confirm your identity and change your password. after i click next its said Sorry, we couldnt confirm its you

Need any help?

We can help But no one can help me coz paypal said log in your account . but how if i cant open my account ?

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1 comment
Guest

Why does it keep saying that my phone number is not supported Even though it's the number I have listed on my account

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Gerald G Oxs
Verified Reviewer

Talk to himan

Just need to find out how to get money from PayPal that has been pd to me

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1 comment
Toccara Lwv

Mee too man! I have couple hundred sitting there hanging out and it's about to get on my last damnn nerve

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Sandra H Rld

How do I deposit cash into my account

I needed to paid for some thing how do I deposit money in the account?

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1 comment
Harry Rollins
Financial Expert

According to the PayPal help section, to add cash to your PayPal account you should follow these steps:
  • generate a barcode in your PayPal app;
  • show the code in the retail store along with your cash;
  • you should be able to add any amount from $20 to $500 per barcode;
  • money should be added to your account in 15 minutes.

To generate a barcode, please follow these steps:
  • open the PayPal app;
  • tap More at the bottom of the home screen;
  • tap Add cash;
  • you should be asked to set up a PayPal Cash Plus account (if you don't have a PayPal Cash Plus account already);
  • select a retailer; tap Generate Barcode.

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Kaddi K
Verified Reviewer

How can I withdraw my money that is frozen in account

PayPal will not let me withdraw my money says I didn't follow user agreement if this accord I didnt do anything intentionally and just need my $so I can pay my rent and feed my children

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ALTHEA LACRUCIA V

Link your banking details on your profile for withdrawals and do not share your security details with

Guest

How can I had money to my Paypal account from online games that I have won like from a game called chip up

Harry Rollins
Financial Expert

According to the PayPal video at youtube.com, to unfreeze money in a PayPal account you should follow these steps:
  • log in to your PayPal account;
  • click a Resolution Sender - View Open Cases.
There you should be able to read about why your money is being frozen as well as how to solve the possible issues.

There is no open cases when I go to that part I'm not seller anyway they wont listen to me when I tell them thst

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Carolyn E Ope

How to see if i have paypal accoumt?

Find my paypal account

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1 comment
Harry Rollins
Financial Expert

According to the PayPal help section, you may try to enter the email address your account may be associated with at paypal.com/authflow/password-recovery/.
If your email address is available in the PayPal database, you should receive an email on how to recover the password from your account.

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LARRY C Rhv

Have son in prison.how to apply stimulus to paypal account

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1 comment
Harry Rollins
Financial Expert

According to the PayPal help section, to get access to your government stimulus payment you should follow these steps:
  • select to receive your stimulus payment through Direct Deposit into a PayPal Cash Plus account;
  • set up Direct Deposit;
  • once you have your PayPal-assigned account number and routing number, submit it directly to the IRS website.

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dennis d Fyc
Verified Reviewer

how do i restore account

my ex hijacked my PayPal acc now it it's locked ... I need to get it back to active ... but PayPal won't respond

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1 comment
Harry Rollins
Financial Expert

According to the PayPal help section, to restore your account access you should follow these steps:
  • go to paypal.com/disputes/;
  • click Respond on the case row;
  • on the case details page, click Respond;
  • choose I'd like to submit the requested info;
  • drag and drop or Browse for the files you wish to add;
  • enter a description if needed and click Submit.

PayPal should review the information you provide within 48 hours.

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Shirley W Rba

How to get refund

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1 comment
Harry Rollins
Financial Expert

According to the PayPal help section, you should be able to request a refund of a completed payment by sending the seller an email. Ask the seller to go to the Transaction Details page for your transaction and click Issue a refund. If your seller doesn’t agree to refund your money, you may be able to open a dispute in the Resolution Center at paypal.com/disputes.

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John Ahz
Verified Reviewer

Money didn't show up in my account balance What can I do?

Accidentally made two simultaneous payments to correct a negative balance, but while one (the CC) corrected the issue, the funds from the bank account payment appears to have disappeared. The amount is clearly missing from my bank account, but never appeared in my Paypal balance.

I live in Asia...where there's a 16 hour time difference, so phoning and hoping to connect with someone at Paypal is nigh on impossible.

And their various other forms of contact refuse to help. What can I do to remedy this?

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Harry Rollins
Financial Expert


According to Paypal FAQsit will take 3-5 business days for this process to complete. Once the process is completed, the money will appear in your balance. Still try calling PayPal customer service at (888) 221-1161 and press #. Enter 2 and say 'speak to a Paypal representative'.

Guest

I was aware of that advisory from Paypal. In reality, it took 8 days for the funds to show up. Thanks for the comment though.

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Myron Zme

what is the correct mailing address to send a payment to?

I have yet to get my monthly statement by mail for whatever reasons and I know that the due date is near.

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1 comment
Harry Rollins
Financial Expert


According to Paypal FAQs you can make payments online, by phone, or by mail. To make payments by mail, use the payment address provided on your billing statement. To make payments by phone, call Synchrony Bank at 844-373-4961, Mon-Fri 8am-11pm ET, and Sat-Sun 9am-9pm ET.

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Shawn B Hft
Verified Reviewer

What is a PayPal key card

What is a PayPal key card

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1 comment
Harry Rollins
Financial Expert

PayPal Key is a virtual card. You should be able to use it anywhere cards are accepted online. Please find more information about the PayPal Key card at paypal.com/us/smarthelp/article/what-is-paypal-key-and-where-can-i-use-it-faq4240.

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Thomas P Qmx

How do I activate my paypal account?

I want to collect money from a money game and they ask for an account number at paypal

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1 comment
Harry Rollins
Financial Expert

According to the PayPal support section, when activating your PayPal account you should receive a confirmation email. To add a bank account to your PayPal account, you should follow these steps:
  • log in to your PayPal account;
  • click Profile at the top of the page;
  • click Bank Accounts under Financial Information;
  • click Add Bank and enter your information.

After you’ve linked a bank account to your PayPal account, you should confirm it following these steps:
  • log in to your PayPal account;
  • click Profile at the top of the page;
  • click Bank Accounts in the Financial Information column;
  • click Confirm.

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Julie B Msv
Verified Reviewer

Did you receive my CHECK to payoff my account with you

I mailed out a check dated FEB. 2, 2021 payable to SYNCB/PPC in the amount of $2,052.00.

The check is in reference to the account of JULIE BORJA. My address is 160 Chalan Toming Yigo Guam 96929 My question is did you receive it? The amount of the check has not been applied to my account. I tried calling and was directed to go online.

I did send a message but I have not receive a reply to this very day.

Please investigate this matter and advise me of the status of your finding. THANK YOU for your attention on the matter.

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1 comment
Harry Rollins
Financial Expert

Unfortunately, PayPal does not provide any information about the check statuses on the company website. Please try to reach out to the PayPal representative for assistance. You may contact the PayPal customer care team:
  • by phone at (888) 221-1161 (toll-free number within the United States);
  • via the company's social networks.

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Gara Pjw
Verified Reviewer

Why haven't I received my money for completing the games Okay Palkia penncrest

Have not received my money Stop playing the games that get paid by PayPal and I cleaned all the tasks It was Supposed to Have been Transfer to my Paypal account by this morning but it's not there nothing

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1 comment
Harry Rollins
Financial Expert

PayPal does not provide any information about the money transfers on the company website. To get more information about your account and your transfers, please contact the PayPal customer care team:
  • via the company's social networks.

Support is provided Monday through Sunday: 6:00AM PT to 6:00PM PT.

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Sandra C Maw

what games are affiliates with PayPal and which are legit in paying money

I played a game 1010block fun and they said the money was successfully transferred to my account but it is not there

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1 comment
Harry Rollins
Financial Expert

Unfortunately, PayPal does not provide any information about what games are affiliated with PayPal and which are legit in paying money on the company website.

As stated at selfmadesuccess.com, 5 apps that pay you PayPal money to play games in 2021 are
  • InboxDollars;
  • appKarma;
  • AppNana;
  • Swagbucks;
  • FeaturePoints.

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Beverly E Oqi
Verified Reviewer

How do I receive a refund from debited amounts

PayPal has deducted money directly from my checking account nearly every month and other occasional larger amounts throughout the year. I don’t owe them anything and don’t know what the other amounts were for.

The PayPal statements don’t reconcile with the amount coming out of my account. I would like a full, itemized statement for every deduction from my account and purchase for 2020.

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1 comment
Harry Rollins
Financial Expert

According to the PayPal help section, if there is an unknown charge on your PayPal account, you may report it following these steps:
  • go to the Resolution Center at paypal.com/disputes/;
  • click Dispute a Transaction;
  • select the unknown charge;
  • click Continue;
  • follow the steps to report the transaction.

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Andrea L Dnc

Why am I receiving receipts for purchase I have not made

I am receiving emails with purchase I have not made it shows someone's name and address with my email... I haven't used my pay pal on years so not sure why I am receiving these emails andy are they under my email..

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1 comment
Harry Rollins
Financial Expert

According to the PayPal help section, to report an unauthorized transaction or account activity you should follow these steps:
  • go to the Resolution Center at paypal.com/disputes/;
  • click Report a Problem;
  • select the transaction you want to report and click Continue;
  • select 'I want to report unauthorized activity.';
  • follow the steps to report the transaction.

You should receive an email with the details of the research within 10 days.

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Charles C Rnr
Verified Reviewer

How do I reset my paypal account when my user account has been hacked?

My paypal account was hacked and I cannot access it now

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1 comment
Harry Rollins
Financial Expert


According to the information stated at PayPal Community, if PayPal finds it was a hack you should get your money back. But, if PayPal finds the access was actually through your internet access or that you left your Facebook account insecure, then you would be out the money.
If you suspect your account has been compromised, you should contact PayPal immediately via their Resolution Center on the company website. You may also contact PayPal Customer Service at (888) 221-**** and ask for assistance.

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