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No help to customers. But, Paypal protecting Scammers why?

I am a single mother. I have been scammed for $4000. It is a huge amount for me. I need a full refund or this amount and remove negative balance on my account. This is my request to Paypal. Rude customer service. Managers have no information to help.

Collection Agencies are talking so rude to me. i am an 8 years long customer with Paypal. Never had any issues.

I request you to help me in resolving this issue. I have been given time till April as I am still fighting my case with Police. Still i am receiving mails from Collection Agencies. Why? No answer from Managers.

Review about: Paypal Account.

Reason of review: Poor customer service.

Monetary Loss: $4000.

Preferred solution: Full refund.

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