PayPal will steal your money and ban you from their service without any explanation or cause. BEWARE!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our
I’m an entrepreneur who just started a new venture about a week before July 3rd, 2019. I was successful pretty quickly, with donations from friends, and a few sales, totaling a little over $550 in my PayPal within a weeks time.
I asked for a manager who informed me the only option I had was to file a lawsuit against PayPal, email a special investigation unit, or wait the 180 days. I emailed the address provided to me and an automatic response came back giving me no specifics, reiterating that my only course of action would be to wait the 180 days. After that 180 days, an email will be sent to me explaining options for transferring my balance out of the PayPal account. The email never disclosed the reason for the withholding of my money.
I called PayPal customer service several times since then, using every possible resource at my disposal, asking as many questions as I could, trying to understand their justification for holding my money. I never received any explanation no matter how many times I called or emailed. On 12/16/2019, I called PayPal customer service knowing that the 180 day mark was coming up on 12/30/19, and they once again reassured me that PayPal will send an email on 12/30/19 giving me directions on how to transfer my money out. Today, 12/30/2019, I went in to the PayPal account to find my balance at $0.00.
I asked them why they told me I’d be able to transfer my money out if they were just going to take it from me anyway, and why they chose to wait until a week before I could access the money myself. Their response was that they couldn’t touch the money until 180 days, and once they could access it, they took it to pay for these “damages”. I was still not given any information on what I did that violated anything and was told there was absolutely nothing I could do. That money was earned, and donated, by my customers and friends who I’d already sent products, orders, and gifts to, despite PayPal’s withholding of my earnings.
There were never any chargebacks, disputes, or refunds requested on any of the payments. They preyed upon a young entrepreneur because they saw me as an easy target, and they knew it was likely I’d never take them to court because I did not have the resources. I expressed to them that I needed that money to pay for my cost of living, and they didn’t care that it never their money to take.
I’m now on track to getting legal help and every consumer review website and resource available, involved with my story. I will not just lay down and allow PayPal to use me like they’ve used over a million account holders in the past.
They purposely prey upon those who they think will not take action against them. I played along for more than 6 months in the hopes that they’ll stay true to their promise of allowing me access to MY hard-earned money, and they made a huge mistake underestimating me.
I hope this can warn others not to trust them. No matter how you choose to pay for their services, they will eventually find a way to take your money, too.
Product or Service Mentioned: Paypal Account.
Reason of review: Illegal seizure of account balance.
Monetary Loss: $553.
Preferred solution: $551.89 transferred to my account, as originally promised .
PayPal Pros: Easy transactions, Convenient.
PayPal Cons: Paypal unfairly permanently limiting my account, Protects scammers not buyers, Service, Steals earnings without explanation, Sketchy business practices.