Purchased product on eBay and paid through PayPal.Item did not function as described so I sought to return it.
The seller ignored my requests so I escalated it to a PayPal claim. PayPal denied my claim through an automated system and refused my appeals. Luckily I used my Credit Card and was able to get a refund through them. Never purchase an item with PayPal funds!!!
You will SOL!!! Always use a Credit Card to have so you have the added protection of your Credit Card of Debit Card on the purchase. PayPal routinely ignores customer requests for review and decides in favor of Merchant.
File complaint with eBay and you stand a better chance of resolution.I made the mistake of filing with PayPal so the funds would not be released to the merchant.
Review about: Paypal Claim.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $130.
Preferred solution: Full refund.