Product: Paypal Prepaid Card Clear all filters (11 of 11 reviews match)
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PayPal - DO NOT USE THIS COMPANY

1.0
Details
It has been a nightmare and headache it has now been 5 days no customer service that was worth a damn except for kent but pay pal has yet to release my money today is the 5th day and I am still waiting
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#1729250 Review #1729250 is a subjective opinion of poster.
Product
Paypal Prepaid Card
Cons
  • Anonymous no reply unaccountable emails
  • Lack of care
Reason of review
It has been a joke and nothing but run around bullshit there is nothing fast or reliable about your service
Preferred solution
Deliver product or service ordered

PayPal in Bogotá, Bogotá, D.c. - Limiting account for unknown reasons

3.0
Details
Account has had freezes put on it 3 times in six weeks. Very unreliable company. Avoid if possible.
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#1616627 Review #1616627 is a subjective opinion of poster.
Product
Paypal Prepaid Card
Cons
  • Customer service
  • Not reliable
  • Security
Reason of review
Access/ activation issues
Preferred solution
Know it off!
Tags
  • customer serivce conversation
  • Unreliable And Undependable

Paypal and this lady scamed me

1.0
Details
Paypal and this lady scamed me
I tryed to but kept makeing excuses so she got both items anf patpal stayed with my money not to mention paypal was allowing some guy to use my paypal without consent so thats illegal right
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#1538029 Review #1538029 is a subjective opinion of poster.
Product
Paypal Prepaid Card
1.0
Details
I was extremely wrong, today the same state ironically for the same merchant charged my card which forced me to cancel my account yet again. Paypal security measures sucks and when I called about the issue the representative did not show any concern what so ever. Do not use paypal...
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#1294064 Review #1294064 is a subjective opinion of poster.
Product
Paypal Prepaid Card
Reason of review
Return, Exchange or Cancellation Policy

PayPal - Requirements for pre paid activation

Waiting on refund we'll see
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Review
#1284568 Review #1284568 is a subjective opinion of poster.
Product
Paypal Prepaid Card

Paypal Prepaid Mastercard and their BS

3.1
Details
So I'm officially on day 4 of battling with these...wonderful people....and needless to say, I'm already done. I am in the process of trying to build a small business from the ground up, no loans or investors. ALL of my time and money have gone into this thus far. I ordered my Paypal Prepaid Mastercard last month and at first, things were just fine. You reload the card with Paypal My Cash cards, but low and behold, all of a sudden, none of the vendors in my town SELL these GD things anymore! They have more prepaid Mastercards (the temps you get before they send you the one with your name on it), but no My Cash cards. So I'm now at a point where the only way for me to get money into my paypal is a bank transfer. I don't have a bank account (I just don't like banks), but my roommate has one with Wells Fargo. So today, he deposited $175 from me to transfer to my paypal. We were able to get $50, but when we tried to do the rest, it stated that we could not use that card for this transaction. We figured maybe WF had put a hold on it for suspicious activity (we tried a few different amounts a couple times trying to figure out if we were maybe just trying to transfer too much at once), so we called WF customer service, just for them to tell us that his account was fine, the money was there and available, and that the issue was on the Paypal side. Long story short, we got sick of trying and he pulled the cash from the ATM and went and bought me another card to try from Freds. Turns out that all they had were these other prepaid mastercards, you can only have 1 hooked to your account, and there was no way to get it onto my existing permanent prepaid mastercard. I was given the run around on the phone for 4 hours tonight. No one understood what I was trying to tell them, or what I was trying to do. Since there is no one out here that I can find that sells these *** my cash cards, I have resorted to going against my better judgement and just applied online for an account with Wells Fargo myself, in hopes that we won't have this kind of run around again. I just used everything on this temporary card to purchase supplies needed for my upcoming business, and I'm just going to throw the card out now that it's served its purpose. Problem averted, but not solved. I don't see why it's so hard to do a simple task with this company that should have quite literally taken us maybe a grand total of 30 minutes to complete, travel time to the bank and all. Definitely don't plan on doing much more business with Paypal from here, though it will be necessary for taking some sorts of payment with my small business. Lesson learned!
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#907323 Review #907323 is a subjective opinion of poster.
Product
Paypal Prepaid Card
Reason of review
Problems with payment

Strange partners PayPal choose

4.3
Details
I have no idea what PayPal calls balance on the account as basically I can't have any money on PayPal account itself, only on linked card/bank accounts. At least today I went to CVS to buy GreenDot card which is actually just prepaid Visa card. Meanwhile it happened I can NOT transfer money from the card to PayPal, I only can link the card to my account, but GreenDot will charge me every month $5.65 or something like this. WTF ? Is it side business for Paypal or what is this scheme to make you buy transfer card from which you can not transfer? Well, I expected a little better from PayPal.
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#779049 Review #779049 is a subjective opinion of poster.
Product
Paypal Prepaid Card
Reason of review
Not as described/ advertised

Paypal pre-paid.

1.2
Details
This is what I said to paypal pre-paid costumer service. Hello. I am having a problem with some fees. I noticed that I had a negative balance of $6. on my pre-paid card. That was the Debit: Plan Fee, Generic Account Subscription Fee, that I incurred during time that I didnt use my card. That was fine, when I transferred money to the card I knew that would be deducted. So I transferred $38 from Paypal to the pre-paid card. Came out to $31.xx after the Debit: Plan Fee, Generic Account Subscription Fee. Then I went to the ATM at the bank by my house and I know this ATM charges $3.50 for this Paypal pre-paid card, thats fine. My problem starts from this point on. I put the card in the ATM and tried to withdraw $27 and it was declined, I didnt understand why because I thought I had enough on the card, I had just loaded $38 and I knew there was at least $31 still left. So I put the card back in and tried to withdraw $26. That didnt work either so I tried $25, that didnt work so I decided to check the balance. The balance was, at that point, $28.12 and that made no sense to me. I tried to then withdraw $24 and that did not work either so I checked the balance again because I was really confused at this point. The balance was then $26.62. At that point I really wanted my money so I just tried to take $20. It gave me the $20 bill and a receipt that said I only have $1.17 left on the card. I came straight home to go online to see if I could figure out what happened and I found all these fees https://i.imgur.com/CHtjhrG.png starting at $35.57 and ending at $31.57. I am pretty certain that those fees were preventing me from taking out the money and I want that money $5refunded. I had no idea about these fees, I of course I was aware of the $1.95 withdrawal fee that you charge and that is fine. I hope you understand that I put $38.54 on the pre-paid card and was only able to withdraw $20 from. I have all 7 receipt from the ATM and I am really disconcerted over this whole thing. Thank you for taking the time to help me. This is what I got back.... Dear Brian, Thank you for contacting us! I am sorry to hear that your card got declined. I have checked your account and our record shows that your card got declined due to insufficient funds. Our record shows that before you have made a withdrawal of $20.00, you had attempted to make a withdrawal that got declined a couple of times and you were charged with an ATM declined fee of $1.00 for every declined withdrawals. Please be advised that there are two different charges for an ATM withdrawal, one from the bank and one from us which is $1.95. Please note that the bank fee would depend on the ATM where you have made the withdrawal. Please be informed that your card got declined on your previous withdrawals because your balance is not enough to cover the fees associated with the ATM withdrawal. It shows that the bank fee where you have made the withdrawal is $3.50. Please take note of the following transaction fees when doing cash withdrawals: • For domestic ATM withdrawals: $1.95 transaction fee plus any fee the ATM owner may charge • For international ATM withdrawals: 3.50% foreign transaction surcharge fee, $4.95 transaction fee plus any fee the ATM owner may charge • ATM Decline Fee due to insufficient funds: $1.00 If there is anything else we can do to assist you, please do not hesitate to contact us via email or call Customer Care at 1-866-753-6440. Answers to frequently asked questions and self-help options can be found online at https://www.paypal-prepaid.com/. Thanks for choosing PayPal Prepaid MasterCard! Marc Customer Care Specialist --------------------------- So, if you just read that you can understand why I am so pissed. Do yourself a favor and stay as far from paypal pre-paid cards as possible.
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Review
#741507 Review #741507 is a subjective opinion of poster.
Product
Paypal Prepaid Card
Cons
  • Costumer service
  • Fees
  • General practices
Reason of review
Problems with payment
Loss
$20
Preferred solution
Full refund
Tags
  • Paypal-prepaid

Hard to get my cash after having sale credited to PayPal

Bought concert tickets and sold some of them. Had the sale credited to PP thinking it would be credited to my card that was used to buy the tix. Wrong. IMed and called several times. Asked for Supervisor. Rep came back on and said they would credit my CC in a few days. Didn't happen. Just called again, almost 2 months after the credit and this time I wait over 13 minutes to talk to a Supervisor. She tells me they cannot credit my credit card unless it is a prepaid card. She tells me she can sent a check in 2 weeks. Or I can give them my back account info. I am not giving them my bank account info. Obviously their staff lied to me. We will see if I actually get my money back. Very poor customer service. Poor policies. At least 4 contacts and I just now told I have to get a check.
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#679903 Review #679903 is a subjective opinion of poster.
Product
Paypal Prepaid Card
Cons
  • Paypal run around
Reason of review
Order processing issue

Contact PayPal Customer Service

Website:
www.paypal.com
Mailing Address:
2211 North First Street
San Jose, California 95131
United States
Phone:
(888) 221-1161
All PayPal Contacts

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Paypal Prepaid Card Review

2.3
Details
In a hurray , went to *** and go bought pay pal cash reloadable card activate it check prepaid mastercard pay pal cant load itm IT'S VALL ***
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#585298 Review #585298 is a subjective opinion of poster.
Product
Paypal Prepaid Card
Reason of review
Not as described/ advertised