Resolved
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website
0 comments

Update by user Mar 20

I received a phone call from PayPal today to address the BBB complaint I filed, and my frustration with PayPal not protecting my interest against a Chinese scamming company. Not only did she agree that this was handled very poorly on their part, but refunded the money on my item from Modlily, she added an additional $56 for my troubles.

Original review posted by user Mar 04

I used paypal to purchase from a scam Chinese company and when I did not get the item on time I filed a dispute.They NEVER read what I had to say and kept sending me 'canned responses.' Once paypal got involved, the Chinese scammers, sent my item (which I had paid extra $ for expedited shipping) and a tracking #.

That was the day AFTER I wanted this item to arrive. It arrived 2 weeks later and PayPal AUTOMATICALLY closed the dispute, seeing that the product arrived. I tried on this garment, which would have fit a someone 6 sizes smaller than myself, and reopened the dispute. They contacted the scammers and offered me $15 of the $44 I spent to close the dispute.

I said "no." Now I can get my refund by sending this back to China, which would cost over $44, within 10 days. PayPal sides with the seller because that is how they make their money!

I have had an account with them for 20 years; I used them for an eBay business and have spent a large amount of money in fees as a seller.I am closing my account and reporting BOTH companies to BBB.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $44.

Preferred solution: Full refund.

I liked: Dont care to help the buyer, Offered a convenience which was good for the time being.

I didn't like: Non user friendly website for quick disputes and claims, Side with sellers regardless of how outrageous the claim, Way they treat customers, Participate in scam atempts.

Had an Experience with Paypal?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

World Financial Group - Why the FFIUL--WFG’s Flagship Policy--is a *Disaster* World Financial Group "Please see attached the chart page from a Transamerica Financial Foundation Indexed Universal Life (FFIUL) policy. A California WFG agent sold this policy to a client earlier this year. Transamerica..." Read more World Financial Group - CONVERSATION W/WFG EMPLOYEE STATEING ANTI-AMERICAN VIEWS. World Financial Group "WFG is a complete joke. I myself have now as of yesterday been targeted to be recruited twice now. Both experiences were that of a greedy, uneducated individual with no..." Read more Paypal - Scam Paypal "they keep stating they refunded it but giant Eagle shows it was not pa ypal site show e bay refunded the sellers refund to mi but pay pal site summery..." Read more World Financial Group - Ffiul Review from Oakland, California World Financial Group "FFIUL AGENT GUIDE SUMMARY OF CHARGES It's me Liquid, I post this not to damage them or to applaud them but just to have an official guide out there. I..." Read more Thrifty Propane - Problem with delivery driver's capabilities and Thrifty's no response attitude. Thrifty Propane "I have, for the last 2 years, had a delivery driver that either can't backup the truck properly or simply doesn't care where he puts it. The first episode was..." Read more Little Caesars - Liars Little Caesars "My husband and i just went through the little caesars on Reynolds Road in Bryant. We ordered one order of crazy bread extra butter and Parmesan and a deep dish..." Read more Window World - Salesman incompetent and installers just as bad!! Window World "Had Window World of Rockford out to my home to discuss windows. Told the salesman that I extensively researched and knew exactly what I wanted. Handed him the piece of..." Read more Taco Bell - Horrible manager got stank attitude Taco Bell "It is 2pm to 2:30pm I was at 2840 w. College Taco Bell I ordered two 5 dollar box cravings meals. I have never ordered this before. I ordered at..." Read more