Product: Paypal Customer Care Clear all filters (33 of 33 reviews match)
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Paypal refunded funds to a client without reviewing our document regarding Case ID: PP-006-526-726-066, PP-006-526-745-735, and PP-006-527-941-473. Our supporting documents include a signed contract, pictures, and text messages showing the Seller is in breach of...
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1.0
Product
Paypal Customer Care
#1180160
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I called Paypal again tonight and was on hold for 2 hours and 20 minutes before reaching anyone. I asked to speak to a supervisor when my call was finally answered and waited another 1 hour and 14 minutes for him (Ben) to answer. While he was supposedly in the process...
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1.6
Product
Paypal Customer Care
I didn't like
  • Poor out sourced customer service
  • Abysmal out-sourced customer service
#1174850
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DONT USE PAYPAL- THEY TAKE YOUR MONEY AND DONT REFUND IT

I contacted PayPal to Cancel my order immediately after receiving order confirming my item was not going to ship for a over a month (Seller site posted item AVAILABLE when I made my purchase). PayPal places HOLD ON MY MONEY And Weeks later- NO REFUND - Just dragging their feet and Taking their time WITH MY MONEY/REFUND!!!! IF YOU Value Your Money - DONT USE PAYPAL!!!
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
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Value for money
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Product
Paypal Customer Care
#1170502
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Hey! PayPal customer service! Don't call me at 2:18 in the morning. It just makes me want to break ties with you all the more. Furthermore, you had no reason to call. I haven't been able to access my account for about a year because you keep messing with my password....
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Product
Paypal Customer Care
#1146527
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I filed suit after PayPal provided such poor customer service. Held my funds and refused to address issue. Blocked me on Facebook due to fear of public shame when there are thousands of complaints on the Social Media site. Filed on : October 19 2017 Filed by : Stanley...
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1.0
Product
Paypal Customer Care
I didn't like
  • Responses werent received
  • Services
  • Way they treat customers
#1117152
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I have spent 3 hours on the phone this morning speaking with folks who tell me my transfer of 121.07 has not been posted and held for 24 hour security review?Why? No reasons given. I was advised via phone yesterday funds would be in my account this morning. You all are...
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Anonymous
Louisa

Buyer protection stands for nothing! I bought a rack which arrived damaged. After long time waiting for ebay to do something about it, they closed the case in my favor. Told m...

1.0
Product
Paypal Customer Care
#1113530
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I've never had to "talk" over the phone with PayPal untill I needed information regarding how to pay off a promotion. I found their number and called them. As user friendly as the PayPal app is to use I thought I would also be met with a friendly voice on the other end...
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2.6
Product
Paypal Customer Care
#1106063
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Filed on : August 9 2017 Filed by : Suresh Sheth 13760 SW 84th Street Miami FL 33183 Filed against : PayPal, Inc. Complaint Description: the buyer ordered Merchandise from us. First Reported Item Broken. Then the Buyer changed the Statement from Broken to Not as...
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1.5
Product
Paypal Customer Care
I didn't like
  • Difficulty in dealing with a problem
  • Customer service
  • False advertisement
#1085574
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Dear Sir or Madam, I would like to complaint about PayPal - https://www.paypal.com. About a week ago I realised there in my PayPal statement two transactions are missing. They were done by PayPal definitely as I received and still keep two confirmation emails from them.
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1.4
Dublin, County Dublin
Product
Paypal Customer Care
#1050053
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Paypal is a scam too, they don't protect the buyer, as promised. I use paypal believing that they will protect you as a consumer. I was wrong, I used Paypal to purchase an item from Modlily. Never received the item. and to think that the item was delivered after 3...
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1.0
Product
Paypal Customer Care
I didn't like
  • Not protecting you as a consumer as advertised
#1034176
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