Product: Paypal Credit Card Payment Processing Service Clear all filters (11 of 11 reviews match)
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PayPal - I'm still waiting for my money

Man I call to your company and they hang up so ig that a way og you helping us out not cool you racist company and dumb also cause its recored
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Review
#1521432 Review #1521432 is a subjective opinion of poster.
Service
Paypal Credit Card Payment Processing Service
Reason of review
Problems with payment

PayPal Is Inefficient For This Reason

3.6
Details
I like PayPal for a number of different reasons, however, the company is seriously "behind the times" for one specific reason. PayPal doesn't allow their users to download any information associated with their PayPal Credit Account (or any credit card issued through PayPal) from their website. I use Quicken software to manage my finances. I'm able to download my financial data from my bank and several creditors using Quicken without any problem whatsoever... EXCEPT for PayPal. Not being able to download my financial information from PayPal is inconvenient. If I'm unable to download my financial information from a company that provides me with a service relating to my finances, then that company isn't worth using. I have a bit of debt to pay off with PayPal, but once that's done I'm thinking about dumping PayPal altogether.
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Review
#1445490 Review #1445490 is a subjective opinion of poster.
Service
Paypal Credit Card Payment Processing Service
Pros
  • Offered a convenience which was good for the time being
Cons
  • Way they treat customers
  • Lack of care
Reason of review
Downloading Financial Information
Preferred solution
Let the company propose a solution

Paypal is a joke

1.0
Details
I had a freind transfer money to me via paypal and i have been fighting with them to get the money to my prepaid walmart money card for 5 days now and now when i call in they refuse tonanswer my phone call i was left on hold for 2 hoirs yestraday befor i got frustrated and hung up rhis is not a way to run a bisneiss
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Review
#1319440 Review #1319440 is a subjective opinion of poster.
Service
Paypal Credit Card Payment Processing Service
Reason of review
Order processing issue
January i join paypal and had client send payment over $300...i requested debit card 5 times and i still have not recieved it. They say its post office but post office has no record....afraid to ask for check sent by mail because then it mite note come either then i...
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Review
#1248150 Review #1248150 is a subjective opinion of poster.
Service
Paypal Credit Card Payment Processing Service
Reason of review
Order processing issue
1.8
Details
PayPal - 180 hold and no refund
Paypal put a hold on the funds sent to the seller for 180 days. Then we had to wait and argue with Paypal back and forth for 8 months. I took this complaint to BBB in Palo Alto in California.We are in the midst of trying to resolve this. I cannot believe how this is...
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1 comment
Anonymous
#1743483

Did you contact IC3.org ? This is a crime...

Review
#1241024 Review #1241024 is a subjective opinion of poster.
Service
Paypal Credit Card Payment Processing Service
Cons
  • Deception
Reason of review
Return, Exchange or Cancellation Policy
Loss
$4000
Preferred solution
Full refund

PayPal holding refund for almost month

3.7
Details
PayPal withholding refund. I bought an Xbox from a lady on EBay. Something happened during shipping and the Xbox was defective. I contacted seller and we tried to figure out problem. Never could get it to work correctly in few days I had possession. Seller agreed for me to return. I returned the package . Seller got it and sent refund to PayPal for me. After PayPal fees, I was supposed to get refund of $85.15. This was like July 6. PayPal tried to tell me there wasn't a tracking number. I provided it and the updated progress through USPS. The seller has no problems with the return. PayPal refuses to give me the refund I am owed. They are holding my money unjustifiably. I want my money. It should not take 24-30 days for a PayPal member to get refunded.
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Review
#1073806 Review #1073806 is a subjective opinion of poster.
Service
Paypal Credit Card Payment Processing Service
Reason of review
Problems with payment
1.9
Details
72 becasue of insufficient fund, was charged to my credit card. Later, since the shipping fees of 86daigou was misleading, I cancelled my order with the merchant. The merchant did not respond. I dispute through paypal and then later to my credit card company since part...
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Review
#1031671 Review #1031671 is a subjective opinion of poster.
Service
Paypal Credit Card Payment Processing Service
Cons
  • Moral standard
  • Way i was treated
Reason of review
Return, Exchange or Cancellation Policy
Loss
$504
Preferred solution
Full refund
Tags
  • robber
  • Confiscate Money

Paypal - Credit Card Payment Processing Service Review

2.8
Details
I kept getting emails saying my payments were denied and they were going to try 3 more times. I had just signed up with one of my bank accounts. When I called paypal, they told me I was using a savings account, that really is mine, but I NEVER gave them the info to that account. I do not even know the account number! So now I am -$100 in that account. Paypal will not return my emails. They were not helpful at all and plan on taking more action on this issue!
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Review
#994197 Review #994197 is a subjective opinion of poster.
Service
Paypal Credit Card Payment Processing Service
Reason of review
Order processing issue
1.0
Details
Paypal not giving me my money
Paypal not giving me my money
Paypal not giving me my money
My Paypal account has been limited and paypal does'nt allow to withdraw money in Qatar, more than 180 days have been passed but i cannot get my money Hello My Paypal Account was suspended in June 2016 , and my money was on hold for 180 days . After 180 days my money...
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Review
#991283 Review #991283 is a subjective opinion of poster.
Service
Paypal Credit Card Payment Processing Service
Reason of review
Other issue
Preferred solution
I don't want my account to be unlifted , i just want my money back which is lying in my Paypal account to the following Id : alnabeelnajam@gmail.com (All letters are small)

Contact PayPal Customer Service

Website:
www.paypal.com
Mailing Address:
2211 North First Street
San Jose, California 95131
United States
Phone:
(888) 221-1161
All PayPal Contacts

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PayPal reviews

PayPal - Nine Strikes and They're Out!!!!

1.0
Details
I cancelled my account because of the terrible customer service I got on ONE issue. I received a notice that my bank declined a debit card payment. In the email, there were no instructions on who to contact at PayPal to resolve the issue (Strike One). So I researched it through my bank, who told me there was no problem with my card, and that they did not even see an attempt made by PayPal to charge in that amount against my debit card. They recommended that PayPal simply reprocess the request. I go to my PayPal account and my current, active card was flagged as being declined. I was not allow to resubmit it as my payment method through the website. NOR WERE THERE ANY INSTRUCTIONS ON HOW TO DO THIS! (Strike Two). I then called the number I finally found through the Call us page. Having no clue as to how to address this, I had to listen to all the options and guess what option I had to choose. I ended up in the wrong department (because there was no information on who to contact to correct this issue). After talking to the first person, and having to explain the entire situation twice, as well as clarify what had happened (Strike Three-- bad training) -- I was put on Hold. By now I have spent over 45 minutes researching this issue (including the 30 minutes I spent on the phone with this less than effective customer service person). By the time he got back and told me I to talk to Collections to resolve this issue, I was getting very annoyed. I was upset that I had to go to COLLECTIONS for what appeared to be a PAYPAL issue! Ok, so was put on hold and transferred. Either Agent no. 1 either didn't write up my case, or Agent no. 2 didn't take the time to at least read the notes. So I have to explain my story in full for a 3rd time (Strike Four). Agent #2 tried to explain that the declining bank is one that I no longer have an account with -- which is quite odd because on the screen I saw it was quite clear that my preferred card was the one active with the bank that I currently do business with. (By the way, I did try to remove the other bank information a while back, but it obviously did not "take." -- strike six, faulty interface.). Agent #2 was quite condescending -- which is very insulting, especially to someone who is already annoyed (Strike Five) Actually, I had told him when I started the call that I was already quite po'd, and that I had already spent 30 min on the phone with PayPal. So we get it authorized. Follow-Up -- Then, I get an email follow-p "We've added a Credit to your PayPal account ... We thought you'd like to know that we've added a credit to your PayPal account." They did no such thing -- they corrected the error that THEIR system created. Adding a credit implies that you have given me some extra money for the time and inconvenience I experienced (Strike Six) Additionally, that "we thought you'd like to know" line is condescending (Strike Seven), and entirely inappropriate for a financial transaction (Strike Eight), I am a professional business writer and I would no more use such a phrase for financial correspondence than fly to the moon. My bank doesn't send me little messages saying "We thought you'd like to know that your paycheck was deposited." or "You may be interested in knowing that you are overdrawn." Finally, there is no link to a survey or comments in the Follow-up Email (Strike Nine). (Actually, there is a strike Ten -- I found the Feedback Link and the comments only allow 1000 characters -- so I had to basically send the above review in little batches) I've cancelled my account
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Review
#985961 Review #985961 is a subjective opinion of poster.
Service
Paypal Credit Card Payment Processing Service
Cons
  • Way i was treated
Reason of review
Poor customer service
Loss
$35
Preferred solution
Better training for your employees/contractors, better website development, better follow-up on customer service issues, better feedback mecahnism, better resubmit process for issues that were NOT created by the consumer (or the consumer's financial insti