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I bought Two Pairs of shoes from ONLINE SHOES WEBSITE last NOVEMBER-2016,one pair was too small ,ONLINE SHOES was nice enough to accept return even though it was on clearance sale,they even gave me free shipping label.ONLINE SHOES has e-mailed me that they refunded PAYPAL LAST NOV-2016 with the amount of the shoes that I returned.Well PAYPAL refused to refund my money to be placed back in my account,and up until this day that I have e-mailed PAYPAL and forwarded e-mail that ONLINE SHOES SEND ME about the refund ,PAYPAL STILL ASKING FOR MORE DOCUMENTATION from me.I cannot understand what documentation that PAYPAL needed ,PAYPAL WAS JUST STEALING MONEY FROM CONSUMERS,PLEASE DO NOT USE PAYPAL TO PAY FOR ANY OF YOUR TRANSACTION BECAUSE THAT COMPANY WERE THIEVES.

Review about: Paypal Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $58.

Preferred solution: Full refund.

I liked: None.

I didn't like: Refund policy, Paypal were stealing from costumers, Paypal manipulation of my account, Paypal run around, Negligence.

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