I am a 110% positive feedback with ebay and no issues with paypal for many years. A customer wanted to return a non refundabale item and filed a complaint that the item was not authentic and not as described.
Before she bought we confirmed the item was not refundable. Paypal held funds giving me neg. balance which I restored and closed my account for business. I offered to submit documentation from myself and the store but they did not want.
I talked 3 times to agents. I am sick with the stress not having this ability to use PP for Ebay and my reputation destroyed.
Product or Service Mentioned: Paypal Account.
Reason of review: no ability to use my account.
Monetary Loss: $2000.
Preferred solution: restore my account so I can continue using ebay .
PayPal Pros: It until now, Selling on ebay, Usps and invoices.
PayPal Cons: Bad policies, Limiting the use of account, Not investigating a claim.