I sent payment through PayPal to Kissvivi, a company from CHINA (not readily shown in their advertising). The products I purchased were of horrible quality and sizing!
I spent $66.80 on this junk that didn't fit. They said to send back. Of course they wouldn't pay for it. To get a tracking # it was over $130 to return.
PayPal said just get a customs # from the post office. SO I spent 1/2 hour at the post office, spent $23.50 on postage. So over $90 later PayPal said they didn't receive the return and they wouldn't refund the money!! Kissvivi is the biggest SCAM of a company and PAYPAL is standing behind them!!!
Yes, I'm irate! PayPal wouldn't step in and take care of the problem! BOTH Kissvivi and PayPal totally lost me as a customer.
I am looking for a new way to transfer money and collect money. PayPal was very convenient but never again will I use them.
Product or Service Mentioned: Paypal Payment Processing Service.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $90.
Preferred solution: Full refund.
I didn't like: No help on fixing refund problem.