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PayPal has denied our refund online order received from Ross Swimwear.com. I returned the merchandise as requested and I also gave Paypal the USPS tracking order showing the item delivered back to the company.

When you go on Paypal's site according to there policy contact owner Chic Fab LTD using there published email on their site link to escalate your complaint doesn’t exist. This is a fraudulent transaction (scam) and PayPal should not have excepted payment transfer with ChicFab LTD.

Oh, and that intermediate company, ChicFab? The “verified” email address they used with PayPal, tcreate0404@***.com, now returns an “undeliverable” message in Chinese.

Bottom line: avoid these people like the plague.

Even if they ship the right product, it might fail in a week and now you know how you’ll be dealt with if something goes wrong.

COMPANY NAMES:

CHIC FAB LTD. or CHICFAB LTD.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $77.

Preferred solution: Full refund.

PayPal Cons: Refund policy.

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#1889475

lets file reports about how PayPal help scammers https://www.ic3.gov/default.aspx if you know other website please share it so we can all file reports thanks

#1889367

We are having the same problem. Stupid Scam *** Paypal closed the case before the item got back to this seller saying something about the tracking number *** expired or other.

#1889200

I got my order today. I emailed the company several times asking where’s my order & I copied my entire page from when I ordered it on June 5th & I just got it today July 6th. I was afraid it was a scam but after several emails I finally got my order

#1889113

I was scammed too. No response from the seller. Same email was used.

#1888196

There must be a way that we all together can do something to get our money back or sue PayPal

#1888099

I agree. How is PayPal getting away with this? They are liable.

#1888094

This is ridiculous that this has happened to so many of us including me - ordered two suits on June 15th - *** - I will never order anything unless through Amazon now!! No suit only charged through PayPal.

#1887871

I have a problem also with a company called chi infos Ltd , PayPal refuse to refund me the money , never got my merchandise completely and I have to return what I have received to the address provided by the seller , and still PayPal refuse to refund

#1886752

I’m still waiting to be credited!!! 96.72.

On June 11 th!!! Same scam!!!

#1886159

Got suckered I to another IG ad scam! When will I ever learn?

#1885641

i dont even have a return slip tried to contact co. but dont know how tried to phone cant find # tried to e mai sell un deliverable

#1885252

What website did you guys actually go through for the dress? I used “moddcute” which was linked to this PayPal email tcreate0404@***.com.

I’m guessing they have multiple websites? Has anyone actually gotten anything they’ve ordered?

#1885606
@PissedConsumer1885252

I have received 2 shirts love them, i was very skeptical but they delivered in 25 days and am 5'6" 135 ordered M and they fit perfect. USA

#1884102

Well, I wished I had researched this site better before ordering. I actually thought I was ordering from an online company I used a couple of years ago and was very pleased.

I made my payment through Paypal for $122 for 5 bathings suits that were on sale. This was on June 12th and I haven't heard a thing from the company CHICINFOS LTD or received the items. I got skeptical when I only received a confirmation from PayPal but no confirmation from the company. I sent an email to tccreate0404@***3 on June 20th and haven't heard back.

Looks like this is a scam. What is PayPal's responsibility for refunding the consumer, especially if they knowingly make payments to company's they have received complaints on? I'd like to cancel the order and get a refund, but don't know how to go about doing that. No one answers their phones, even though the message says this call will be recorded.

Record away! But you have to answer first!!

#1884078

Is there any type of number to contact these people? I ordered a bathingsuit May 27, 2020 still haven't received it!!!! I just want my money back!!!

#1883977

I paid $39.09 for a swimsuit a month ago, never received, I'd like my money refunded.

#1883697

Me too! Wondering if anyone has received any of the items ordered.

I ordered through PayPal in early June. I had no idea that the actual transaction was going to tcreate0404@***.com.

#1883615

Same email, different name: CHICINFOS LTD. Same situation with PAYPAL- no interest in solution. Monetary loss: $79.18

#1888097
@Joeanthony Svb

Same here. PayPal is sending our money to a known SCAM operation. We must have some recourse.

#1889079
@Allecia Ree

Me too!

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