PayPal Reviews in Spring Grove, Illinois
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CAUTION***PAYPAL DOES NOT PROTECT THE BUYER***NOT A NECESSARY STEP WHEN MAKING PURCHASES***CAUTION
PayPal does not protect the buyer as they advertise. We made a purchase and used PayPal as the method of payment. When we received the item it was seriously incorrectly advertised. We contacted the seller and they stated that they had confused the listing and the item was incorrectly listed. This was all done through e-mails, so the written proof remains. We contacted PayPal to stop the payment, but they allowed the seller the funds so the seller had no further interest in correcting their errors. This is one of the unfortunate ways some dishonest people operate today. We had always believed that by using PayPal we had that extra degree of protection. WRONG! WRONG! WRONG! You are much better off to use a credit card and NOT THROUGH PAYPAL. We only were able to stop the payment by contacting the credit card company and having them block the payment to PayPal. It would have been much easier to just make the payment with the credit card and when the item is not as represented the charge can be disputed thru the credit card. PayPal did not give us the extra degree of protection we expected. All we received from PayPal was cold and unreasonable e-mail answers. Not even a real person to make the call and discuss the situation and reasoning. To allow the payment to the seller PayPal dug deep into some long agreement we were supposed to be aware of and did not even review our conditions or the e-mails where the seller admitted that they had not correctly advertised the item. When your contact PayPal you will only get a person who has little interest in handling a problem and apparently has no authority to made decisions. Your credit card company will at least listen and allow the charge to be disputed and then make a fair decision based on all of the facts. We believe that your credit card company is more interested in having satisfied customers than PayPal. It is our total belief that PayPal is a unnecessary step in making purchases and just a way for some enterprising entrepreneur to make money. PayPal has grown too big and too cold to be of any assistance to consumers today. PAYPAL IS NOT NEEDED! Back to the credit cards and goodbye to PayPal.
Reason of review
Problems with payment
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