Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer
0 comments
1.6

I am incredibly frustrated with Paypal and their lack of customer service!!!

I am trying to access my paypal account but it is not accepting my password. When I try to change my password it asks for verification by sending a code to the telephone number connected to my account.

The problem is, I no longer use that phone number, nor do I have access to it. However, to update my phone number I need to login to my account which I cannot do without that phone number. So I am going around in circles!

I have tried calling: 001 88* 221 **** but when I go through the prompts it ends up saying due to Covid the customer service is not in operation send an email which I have done and am waiting for a reply.

I have sent numerous emails and not heard back.

I need to pay an account urgently via Paypal (it is 7 days over due already). I also need to stop another payment that has gone through without my authorization.

Can someone please call me urgently so that I can go through the necessary identification checks and sort this matter out on the phone so that I can access my account.

Thank you for your help.

Amanda

User's recommendation: Use STRIPE they have much lower fees + their customer service is excellent.

Product or Service Mentioned: Paypal Customer Care.

Preferred solution: Let the company propose a solution.

Paypal Pros: Wasting contless energy and time.

Paypal Cons: Unable to reach a human, Cannot phone resonse, Customer cupport.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Paypal Reviews

  1. 1607 reviews
  2. 341 reviews
  3. 180 reviews
  4. 118 reviews
  5. 143 reviews
Paypal reviews