PayPal Reviews in Tampa, Florida
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(4 of 679 reviews match)
Paypal Account Review
Someone stole my money off the PayPal cash card and PayPal went do anything about it they won't tell me who but apparently I have to get my money back from that person by asking but like I said they won't tell me who so I'm ***
Reason of review
Problems with payment
Victim of Fraud - PayPal says "so what?"
Recently, I was the victim of fraud through eBay and PayPal. I sold a MacBook Pro on eBay. However, after selling the computer and shipping it after payment had been received in my account, a reversal occurred on the payment. Apparently the real user's PayPal and eBay accounts had been compromised and someone used the accounts to effectively steal my computer. I provided shipping information to PayPal as proof of my good faith to ship the item upon request and was told by a representative on December 7th that I need not worry; I had done my part, now PayPal just needed to complete the investigation and the funds would be back in my account in a short period of time. Today, I received word that because I hadn't used the official address listed on the Transaction page I was not covered and the funds would not be returned to me. Of course, since the account used to make the payment hacked, and I had received so many emails from them from 'spoofed' accounts with official looking PayPal and eBay letterhead, I didn't even realize this. I explained this to PayPal, but they told me that despite their acknowledgement that I was a victim of fraud (and proof the item was shipped and received), I would basically just have to eat the cost. Needless to say this has really shaken my trust in PayPal and I am quite upset. I can't believe PayPal would just leave a loyal customer out in the cold like this! I know that technically the wrong address was used - but they are aware the transaction was fraudulent so I really think an exception needs to be made to correct this.
Paypal, Inc. Scams me
On January 10, 2010 I received a letter from ER Solutions, Inc. stating I owed $348.99 to Paypal for an account I did not open. I called Paypal that day and spoke to their credit department at which point Ray, told me he would put in a request to have the account reviewed. I called this afternoon and was told that I need to pay $348.99 to ER Solutions, Inc. and they could not prove it was fraud. I never opened this account nor did I create the email addresses associated with this account. This is the 2nd time this has happened, where someone stole my identity and opened an account with Paypal, and this is the second instance where they've sent me to collections for an account I did not open. I've put credit blocks on my social security everything 90 days for the past 7 years because I knew of fraudulent activity and that someone had my identity. Now I'm being told I must pay an amount that I'm not responsible for. I cannot believe I am being scammed by Paypal and they are able to get away with this.
On May 1, 2009 I received an e-mail for PayPal that a chargeback dispute had been filed against me. They promptly removed $217.54 from my account balance and thus the dispute had begun. There was an investigation and I provided everything that I had to support my case...
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