Two payments were made to us from customers renting our home!
October 20, 2020 William C. Taylor $6141.27 after $183.73 removed!
December 11, 2020 John Stewart arid $5,235.
PayPal removed $152.12 leaving $5,082.88
Both state either "shipped" or "hold" or "provide shipping label"
THIS IS NOT A PRODUCT. We used PayPal for payment for guests who rented our home. We just noticed that the October payment NEVER GOT TO OUR ACCOUNT ON FILE when looking into a HOLD on another payment by John Stewart December 11. I have
left messages on your message center to no avail
2. stayed on hold with customer service phone line and then received a message that my issue could not be resolved by phone (by a computer!) and the computer hung up on me!
3. Told by message center I would receive a phone call within 24-48 hours. Time has passed and no phone call.
WHAT'S THE DEAL? You are holding over $10,000.00 of payments intended by customers to go into our bank account .
PayPal has removed over $320. for 2 transactions that they have failed to process
call me Gary E McGraw,SR.
Location: Ponte Vedra Beach, Florida