For the last 4-5 days, I have been unsuccessful to set up my account. Your website is much too stressful for a 75-year person.

I have never had so much trouble attempting to acquire a credit card!

I want the following service from you:

1. Please call me (618-559-****) and walk me through your maze to establish an account.

2. I placed an order (#1345, ID #SKUNO56578****) for a Dyson Handheld Vacuum Cleaner on 2/27/21. I tried to use my bank card, but your system maneuvered my payment toward PayPal.

I assumed that since I could not complete the process to officially sign up, this order would be cancelled. I was quite mistaken.

When I checked my bank statement the next day, you had already debited my account for $62.46. Since you have already withdrawn money from my account and provided no date when the product would be sent to me, I am now requesting that you send this information to me immediately.

I look forward to hearing from you.

Unhappy Client,

Pat McNeil

Location: Austin, Texas

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