its simple really, I bought some goods from an Asian scammer and Paypal froze the payment and raised a query. 89 days later they debited me back for the item, because they could not trace the seller, in spite of them approving his account for Paypal transactions.
Paypal always take the easy way out because they are lazy. They dont care about their customers, only their bottom line. I get daily calls and letters from them now because I will not pay them, so they stuck the outstanding monies onto my credit account with them which is now accruing daily interest and default charges.
Paypal are a despicable company to deal with and their senior management will not talk to customers when things go wrong. Elon Musk was right to sell his interests in this company, he obviously realised what a bunch of Cretins they had become.
User's recommendation: Avoid them like Covid 19.
Monetary Loss: $68.
Preferred solution: Full refund.
Paypal Cons: Dont investigate customers complaints.