Contact PayPal Customer Service
PayPal Phone Numbers and Emails
Toll-Free Number:
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(888) 221-1161Existing Customers
Customer Service:
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(888) 914-8072Español
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(402) 935-2050From outside the US
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(877) 569-1136Mobile Card Reader
PayPal Emails:
PayPal Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
PayPal Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call PayPal is 8882211161. 78% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 57% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 7 minutes.
Be prepared for the call as PayPal may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
PayPal Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call PayPal is 8882211161. 78% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 57% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 7 minutes.
Be prepared for the call as PayPal may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call PayPal mainly because of account, request for information, payments and charges.
10% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact PayPal is service@paypal.com. 62% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
PayPal Website:
PayPal Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours:
Monday - Sunday: 6:00am - 6:00pm (PT)
PayPal Worldwide Operations
12312 Port Grace Blvd.
La Vista, NE 68128
How Good is PayPal's Customer Service?
Summary of PayPal Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call PayPal?
Account Question:
- “Can't get into my account”
- “Paypal account is locked”
- “Wrong name on account”
Payments and Charges Question:
- “I need my debit card number”
- “Fraud”
- “Unauthorized charge”
Request for Information Question:
- “Ask about account issues”
- “I want to know if there is a limit.on my daily deposit rate for my PayPal debit card?”
- “To update my phone number”
Cards Question:
- “New card”
- “Lost / stolen PayPal card”
- “I won a gift card vm75-sm-02 a couple of days ago. I tried attaching it to my chime account. I cannot get ANY cash out and this is ridiculous I want to pls find out wtf is going on Danyel Berger”
Shipping and Delivery Question:
- “Delay in my account”
- “Never received the item from Worthy World Marketing”
- “Money not received”
Refund Question:
- “Refund”
- “Refund asap”
- “I want my money back”
Product/ Service Question:
- “Want access to my money now”
- “Email claiming I purchased $860.00 in bit coin.”
- “We have somebody else buying on our computer”
Activation/ Cancellation Question:
- “Activate debit card”
- “Cancel pay pal”
- “To cancel double order”
Return/ Replace Question:
- “I changed my phone number and I cannot log in my account”
- “Change of mobile number on PayPal account”
- “Change mobile number”
Staff Question:
- “Customer service”
- “But unprofessional agent close my account for no reason with my money still on the account”
- “For customer service I want to complain to”
Website/ Application Question:
- “Site will not let me claim my sent-money. Very disappointed!”
- “Want to block gambling websites”
- “Want to block any gambling websites”
Employment Question:
- “Payoff information and address”
- “Payoff”
- “Trying to pay off deferred payments. They make you jump through hoops. No statements to keep up with your payments. The accounts are split so when you pay it’s only going to one acct causing to pay interest on the other. Never explain as that”
Other Question:
- “Vreau sa schimb numărul si nu ma pot loga sa îl pot schimba”
- “Problems getting my money”
- “No puedo acceder”
Compare PayPal Customer Service To
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