The PayPal phone number is 1-888-221-1161 for account holders and guests in the US, 020-8080-6500 for the UK customers (may be charged at a national call rate), 0800-365-9448 for landline calls, and 1-402-935-2050 for guests and account holders outside the US.
The PayPal customer support is available via phone from Monday to Sunday between 6 AM and 6 PM PT.
The process for making a call as an account holder is different from the process of making a call as a guest. To make a call as a guest, you only need to dial the appropriate phone number depending on your location.
Here is the process for making a call as an account holder:
- Log in to your PayPal account.
- Go to the help center, scroll down to the bottom of the page and click on “Сontact us”.
- You will be led to a new customer service help page, scroll to the bottom, and click on the “Сall us” option.
- PayPal will provide you with a one-time pass code and dial the phone number provided - you will be required to provide it during the call.
PayPal states categorically that they will only discuss account details with the account holder. The code is part of the verification process to ascertain that you are the account holder and it expires after an hour.
PayPal has a comprehensive help center where you can find answers for most common customer issues. The help center has three categories: personal help (for personal account related issues), business help (for business account issues), and technical help.
If you can’t find an answer on the FAQs, there are 3 more ways to get assistance:
- Report a problem at the resolution center (for transaction-related issues).
- Message - since there is no direct PayPal email address to write to, the PayPal message center option is the best channel for chatting with a customer care representative. Click on “New Message” and provide details of your issue on the text box then click on the ^ button.
- Community forum where you can find answers by looking at responses to other customer’s similar questions either by PayPal customer support representatives or fellow customers.
The PayPal customer support is most active on Twitter (@Paypal Support). Here you can either tweet your question or send a direct message. Sending a direct message is the best option for questions that are specific to your account and include personal information.
There are two PayPal addresses. A corporate headquarter address is 2211 North First StreetSan Jose, California 95131 and a World operations address is 12312 Port Grace BoulevardLa Vista, Nebraska 68128.
PayPal is a publicly traded company that eBay acquired in October 2002 for $1.5 billion. Its ownership is held by the general shareholders. The Vanguard Group possesses the largest, shares. Currently, PayPal is headed by Alex Chriss, who is both the president and CEO of the company.
PayPal allows users to send and receive money. For this, customers have to create an account and link it to their bank account or card. Once the account is created, use the PayPal login credentials. To make any payments, enter the recipient's email or phone number. You also have mention the amount, and confirm it. You can also transfer funds to your bank account via the PayPal.com My Account section.
To delete your account, log in using your PayPal login credentials and access the "Setting" menu, selecting the icon near "Log Out." From there, under the "Account Section," choose "Close Account" and confirm by clicking the button. If you are using the PayPal mobile app, click on the profile, select "Close Your Account", and follow the steps prompted. It should be noted that you should delete your PayPal.com account. My account is permanent.
To change your Paypal password, head to the website and log in to the paypal.com my account. Navigate to your Settings and click Security. Follow this by clicking Update next to Password and confirm your current password. After this, enter the new password twice and click Change Password.
To set up the PayPal account, head to the website and select the business or personal account you want to create. Next, enter your operational email address and set up a password to create the PayPal login credentials. Enter your name, date of birth, address and contact details. These details should match the information in your National ID or passport. Follow this by checking the box to accept the company's Terms and Conditions and link your credit or debit card. Finally, verify your PayPal support email address and phone number.
To cancel a PayPal payment, log in to paypal.com my account and click Activity. This page lists transactions, which you can streamline by date or type. If a transaction is eligible for cancellation, click Cancel. Next, click the link and then Cancel Payment in the confirmation window.
To find your secure number, visit the PayPal corporate office website and head to Account Settings. Next, click on Business information under Business profile. This will lead you to your ID next to PayPal Merchant ID.
Paypal headquarters address is the North San Jose Innovation District of San Jose, California, at the North First Street campus. The PayPal corporate office is 2211 N First St, San Jose, CA 95131, USA.
There is no live agent available for PayPal's 24-hour customer service. However, users can speak to the support team between 8 AM and 8 PM CST every day. During PayPal business hours, users can communicate with the support team.
The PayPal support email is service@paypal.com. To file complaints or share feedback, the email address is complaint-response@paypal.com. If users receive suspicious emails, direct them to spoof@paypal.com or phishing@paypal.com. Another email address to request general information is analystrelations@paypal.com. Lastly, the card support PayPal support email address is cardsupport@paypal.com.
