Contact PayPal Customer Service
PayPal Phone Numbers and Emails
(888) 221-1161Existing Customers
(402) 935-2050From outside the US
(877) 569-1136Mobile Card Reader
(866) 888-6080PayPal Business Debit Mastercard
(855) 520-0991PayPal Cashback Mastercard
(844) 373-4961PayPal Credit
(866) 300-6432PayPal Extras MasterCard
(866) 571-3012PayPal Smart Connect
(877) 794-7676Mid-Sized Businesses
(201) 680-6578Stockholder Services International
(800) 522-6645Stockholder Services
PayPal Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours:
Monday - Sunday: 6:00am - 6:00pm (PT)
PayPal Worldwide Operations
12312 Port Grace Blvd.
La Vista, NE 68128
How to Contact PayPal?
Most Popular Number:
|Total calls: 34 827||Issues resolved: 1 086||Last call: Feb 3, 2023|
What is PayPal Customer Service Number?
The PayPal phone number is 1-888-221-1161 for account holders and guests in the US, 020-8080-6500 for the UK customers (may be charged at a national call rate), 0800-365-9448 for landline calls, and 1-402-935-2050 for guests and account holders outside the US.
The PayPal customer support is available via phone from Monday to Sunday between 6 AM and 6 PM PT.
How to call PayPal?
The process for making a call as an account holder is different from the process of making a call as a guest. To make a call as a guest, you only need to dial the appropriate phone number depending on your location.
Here is the process for making a call as an account holder:
- Log in to your PayPal account.
- Go to the help center, scroll down to the bottom of the page and click on “Сontact us”.
- You will be led to a new customer service help page, scroll to the bottom, and click on the “Сall us” option.
- PayPal will provide you with a one-time pass code and dial the phone number provided - you will be required to provide it during the call.
PayPal states categorically that they will only discuss account details with the account holder. The code is part of the verification process to ascertain that you are the account holder and it expires after an hour.
Contact PayPal Customer Service Via the Help Center
PayPal has a comprehensive help center where you can find answers for most common customer issues. The help center has three categories: personal help (for personal account related issues), business help (for business account issues), and technical help.
If you can’t find an answer on the FAQs, there are 3 more ways to get assistance:
- Report a problem at the resolution center (for transaction-related issues).
- Message - since there is no direct PayPal email address to write to, the PayPal message center option is the best channel for chatting with a customer care representative. Click on “New Message” and provide details of your issue on the text box then click on the ^ button.
- Community forum where you can find answers by looking at responses to other customer’s similar questions either by PayPal customer support representatives or fellow customers.
How Do I Contact PayPal Customer Service by Chat?
The PayPal customer support is most active on Twitter (@Paypal Support). Here you can either tweet your question or send a direct message. Sending a direct message is the best option for questions that are specific to your account and include personal information.
There are two PayPal addresses. A corporate headquarter address is 2211 North First StreetSan Jose, California 95131 and a World operations address is 12312 Port Grace BoulevardLa Vista, Nebraska 68128.
Summary of PayPal Customer Service Calls
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call PayPal?
- “Problem with account”
- “Log in trouble”
- “Money was sent but acct shows no activity”
Payments and Charges Question:
- “Issue with a payment going through”
- “Billing question”
- “Holding payments”
Request for Information Question:
- “I will like to know why PayPal is charging me 39.99 of my credit card”
- “Question about payment methods”
- “I need status on payment”
- “My card on paypal account”
- “To link my bank card to paypal”
Shipping and Delivery Question:
- “I haven't got my withdrawal”
- “Didn't receive package ordered on Dec 24”
- “Need to get refund on order”
- “Refund issues”
- “Refunding money to my account”
Activation/ Cancellation Question:
- “Why did you cancel me”
- “Cancel.2 pending payments”
- “To cancel my PayPal account and card. Fraud”
Product/ Service Question:
- “Cant withdraw funds”
- “Incorrect order”
Return/ Replace Question:
- “Trying to return money that was wrongfully sent to me”
- “For you to return my money”
- “Changing phone number”
- “Customer service”
Website/ Application Question:
- “Problems with app/website”
- “I bought a bus ticket from Steubenville Ohio off of your website and it went to a different address”
- “My website declined any credit or debit card form customers”
- “Get pay off amount”
- “Payroll isue”
- “About Money sent to me”
- “Limitationevery week”
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PayPal is the new way to transact business online. PayPal lets you send money to anyone with email using money on your account, your bank account or credit cards. You will find reviews and compalints from consumers that have experienced the service. Paypal is a subsidiary of the EBay Corporation. If you have your own story to share, feel free to leave a comment with us. We will make sure your story about PayPal will available on the World Wide Web.
PayPal is ranked 49 out of 246 in Cash Services category
Europe, Worldwide, USA, Asia, Australia, Canada, Other, UK
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