Contact Information

PayPal Phone Numbers

Toll-Free Number:

  • (888) 221-1161

Customer Service:

  • (877) 569-1136
  • (866) 571-3012

Merchant Services:

  • (866) 428-0256
  • (888) 221-1161
  • (402) 935-2050
  • (888) 221-1161
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Currently you can call only US numbers.

Corporate Office Address:

PayPal, Inc.
2211 North First Street
San Jose, California 95131
United States

Other Info:

Hours Of Operations:
4:00 AM PST to 10:00 PM PST Monday through Friday

6:00 AM PST to 8:00 PM PST Saturday and Sunday

Help in Social Networks:

Summary of PayPal Customer Service Calls

05:54 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact PayPal to Ask about:

Account Question:

  • “Lose my phone number and forget password”
  • “Need help with my account”
  • “Temporarily locked my account”

Payments and Charges Question:

  • “Unauthorized payment”
  • “A transaction”
  • “IM trying to stop payment on wordpress but it wont happen by thr time your robots get back to me. p.s you dont care about yor customers” , Review # 1275262

Cards Question:

  • “Reported card stolen when damaged”
  • “Cannot transfer funds to credit card. Only happened today”

Request for Information Question:

  • “Inquiry”

Refund Question:

  • “Haven't received refund”

Activation/ Cancellation Question:

  • “Cancel pending”

Other Question:

  • “Dispute”
  • “Funds being on hold after buyers have received item and left a good review”
  • “Problem with listing”

PayPal Rating Stats

1.4 out of 5 stars
based on 314 reviews
See all 679 reviews

Rating trend


Top PayPal Services

Customer Care, Payment Processing Service, Claim

Top PayPal Products

Account, Prepaid Card

PayPal Pros and Cons

Pros: Ease of use, It until now, Offered a convenience which was good for the time being, Flexibility, Dont care to help the buyer

Cons: Customer service, Fraudulent activity, Way they treat customers, Their service, Way i was treated

Related Companies

Bill Me Later, Xoom, Venmo, Braintree, Simility


PayPal is the new way to transact business online. PayPal lets you send money to anyone with email using money on your account, your bank account or credit cards. You will find reviews and compalints from consumers that have experienced the service. Paypal is a subsidiary of the EBay Corporation. If you have your own story to share, feel free to leave a comment with us. We will make sure your story about PayPal will available on the World Wide Web.

PayPal reviews and complaints

PayPal is ranked 37 out of 305 in Cash Services category

Area Served

Europe, Worldwide, USA, Asia, Australia, Canada, Other, UK

Payment Methods


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PayPal Stats

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Number of Calls

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