PayPal
Reviews and Complaints
CFPB Complaint Radar
Powered by AI · Based on data from the U.S. Consumer Financial Protection Bureau and PissedConsumer.com
Top PayPal Consumer Issues
CFPB
- Account limits
- Refund disputes
- Unauthorized charges
PissedConsumer
- Login issues
- Email changes
- Country access
Both sources reflect issues related to account access and service problems. PissedConsumer reports more login and service complaints, while the CFPB highlights unauthorized transactions and refund disputes.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Nassau, New Providence
Hold my money
Felicia brave sent me $310. Since last week, I haven't received anything yet. Can someone please help me?
- Felicia brave send it to me
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fort Smith, Arkansas
Refund
Refund my money , send me a label so I can send product back. I called them 10-15 times no answer, no return call.
Emailed them several times , some of them through PayPal.
No reply. Their add says 100% refund .
- Convenient
Preferred solution: Full refund
User's recommendation: Don’t deal with smooth spine.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Algiers, Algiers
Hello dear , Please ,I m struggled to...
Hello dear ,
Please ,I m struggled to link my bank account and my debit card to PayPal
Name: ZOUBIR RAHMANI
Savings Account:000996818
ABA Routing Number: 31308****
Bank Name and Address:
Schlumberger Employees Credit Union
205 Industrial Boulevard
Sugar Land, TX 77478
User's recommendation: Linking Debit card to PP is declined too
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Goshen, Indiana
Scam alert
Received an invoice with my email address. I don't have a Paypal account anymore.
This is most likely a scam. I would like to report the invoice number and the contact number for investigation.
Invoice number 6612****Z013. Phone # 810-345-****
Preferred solution: Shut this site down!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Durban, Kwazulu-Natal
I'm trying to apply for a PayPal...
I'm trying to apply for a PayPal account and the application is stuck on page 3 of 4.
Please help me sort this issue urgently.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Des Moines, Iowa
Product never received
denied my claim and I have proof it was not delivered.
I never received my product. They said delivered but my post office never received them to deliver.
I just want my refund for the shoes I NEVER received. Ive called and emailed them several times with no response.
- You cant talk to someone live
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mustang, Oklahoma
I have a dispute
I requested my refund from an eBay seller on a returned item after UPS sent it back to them and PayPal denied my claim. I seriously do not even think it was investigated. So the seller gets to keep my $149 and the item i purchased from them.
User's recommendation: Null
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Haleyville, Alabama
ACCT PERMANANTLY LIMITED...WTF
- - PayPal permanently limited my account with no clear explanation.
- - Funds are held 180 days and I can't access money or get a human reply.
It is Saturday. My acct was shut down on Monday of this week.
I still do not have any answers and have yet to speak to an actual human being. *** is great for some things but there are times when you need to speak to an actual person.
This is should always be available if needed. If anyone has any ideas I’m open to them.
I was told that I should have an email detailing the reason, but I do not have an email that tells me anything. The only email regarding this matter was sent this morning to simply inform me that they were limiting my account. Oh, and by the way, y'all are holding the money in my account for 180 days. Really?
It's not much, but it's all the money I have right now. So thanks to PayPal, I have zero access to any monetary funds in order to pay bills, purchase food for my kids, or simple daily needs. I do not understand how PayPal thinks this is justified. I can understand holding a percentage in case payments come in after the fact, but my account was immediately shut down, so anything I tried to purchase this morning was denied, and everything else has already cleared.
This is absolutely cruel. I have had a PayPal account for 14 years. I have used it as my primary payor source for many of those 14 years. My paycheck has been direct deposited in my PayPal account for approximately 8-10 years.
I cannot understand what was in my account that caused so much concern that it needed to be terminated. I was on vacation last week, so I was not in my typical location. That was the only thing that was different from any other normal day. I have tried to speak to an actual human regarding this matter, but I can only get AI, no matter the route in which I attempt to get help.
Can someone, an actual human being, please get back to me about this? This is an emergent situation.
No one should be left penniless and unable to get assistance or an explanation. Do better, PayPal.
- Was convenient until it wasnt
- Will blindside you and hold all your funds without merrit
Preferred solution: my account reinstated and my funds returned to me ASAP
User's recommendation: DONT USE PAYPAL. I have been a paypal user for 14years. And without warning they think it is ok to terminate your account and hold the money that is in your account for 180 days. ARE YOU KIDDING. This is wrong.
San Juan, San Juan Municipio
I have a situation with a manager and she tell me that my me Ney and s not safe with this company
- - $120.14 charge is under review and not protected by PayPal.
- - A long-time customer says this is the worst experience and asks for a refund.
I made a call this morning about my car for $120.14. And with all the people I spoke to, the American lady mentioned that my case is under review.
She confirmed that my money is not safe with PayPal. I am a victim of fraud. I called the bank about this situation they created for me.
I have been a customer for more than 20 years, and this is my first time experiencing the worst situation ever. When this seller returns his product, I just ask for my money, and it is not protected.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Las Vegas, Nevada
I have a block on my account and I need...
Company fixed the issue and I have been provided with settlement agreement.
I have a block on my account, and I need it off so I can withdraw my money from my bills, and it's taking too long for someone to help me.
User's recommendation: I dont like how long it take from someone to help me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kansas City, Missouri
Transfer
- - Instant transfer to debit card with a fee, but funds did not arrive.
- - PayPal shows the transaction; debit-card activity today does not reflect it.
I transferred my funds instantly to my debit card, so I paid a fee, and they aren't anywhere to be found. My pics show my transaction on PayPal, and then my debit card activity for today's date, which is 6/30/2026, the day I did the transfer.
My funds did not reach my debit card, and I paid the fee for an instant transfer. This is extremely frustrating.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Elizabeth, New Jersey
I have been trying to widthraw my money...
take forever to give you your money everytime
I have been trying to withdraw my money out of PayPal for the past couple of days. I have linked six different cards trying to take the money out.
Then, on top of that, it keeps telling me to verify my identity for five dollars, and every time I verify my identity, it says not accepted. How the *** are you not going to accept my ID for me?
What the *** is going on? Then, on top of that, there isn't a real person to speak to.
Preferred solution: Full refund
Plano, Texas
Cannot purchase using PayPal
I need to speak to a live person , its not the same speaking to the robot! Please connect me with a human being !!!
- None for me
Preferred solution: Help from live person
User's recommendation: need to speak to an actual live person
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kingsport, Tennessee
Dispute
Not taken care of. I need to send a picture of the bank dispute. *** said to talk to the bank, and I did, and got this letter of dispute to send to PayPal.
Preferred solution: Full refund
User's recommendation: Do not trust
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDispute a scam
I paid for 2 glucose blood monitor devices. I received 1 pulse/ox device.
They are totally different devices. I'd like a full refund, please.
- Advertise you to pay for items through paypal with a money back guarantee
- Are not honoring 100 percent money back guarantee
Preferred solution: Full refund
User's recommendation: Don’t trust Facebook market stores…
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Paypal posted phone number on Google. 888-221-****. I talked to representative 2 different times.
helpdesk2.aidaform.com/complaints-board-team