PayPal
Reviews and Complaints

PP-L-622259****341

To the PayPal Executive Office,

This is a formal demand for the immediate release of $16,045.48 in California Child Support (CASDU) funds that PayPal is currently withholding without legal authority.

PayPal restricted this account and blocked my access prior to the submission of any identity documents. Per your own Balance Terms and Conditions, a Balance Account is not legally established until the Customer Identification Program (CIP) is finalized.

By blocking my ability to complete this process on your website, PayPal prevented the formation of a binding User Agreement. You are currently enforcing a security hold based on a contract that does not legally exist.

These funds are non-commercial government disbursements with zero risk of chargeback or dispute. Your refusal to release them is an unauthorized seizure of protected government funds.

Required Action:

I demand the immediate release of these funds via one of the following methods:

Immediate Transfer: Manually initiate a transfer of the full $16,045.48 to my verified bank account:

Bank Name:

Cross River Bank

Account Name: Lonna Swoboda

Routing Number:

02121****

Account Number:

521222****5986

Return to Source: Immediately initiate an ACH Return (Code R03) to the California State Disbursement Unit so the state can re-issue the funds via check.

Notice of 48-Hour Deadline and Damages:

I am demanding the release of these funds right now. If the funds are not initiated for release within 48 hours of this notice, I will pursue a total claim of $20,859.12.

This includes the $16,045.48 principal plus a $4,813.64 fixed, non-refundable balloon fee for the cost of replacement capital.

This is a flat-fee damage that is owed in full once the 48-hour window expires.

A formal complaint has been filed with the CFPB.reciept and a copy is atatched. I expect immediate confirmation that the release or ACH return has bee

On 09/30, PayPal closed a dispute I had filed, and the vendor issued a refund. I received an email from PayPal saying that my refund will take 5 business days to post.

It's been 9 business days and 13 days since the dispute was resolved, and SHEIN, who I made the purchase through, refunded me for the purchase, and I am still yet to receive my money. Whenever I call, I get put on hold and then later get hung up on.

I have been transferred across several departments over several days with the same thing. I will be gearing up for legal action as this is deceptive and a waste of my time and money, as I have had to continually contact PayPal with no resolution, and nobody seems to want to answer where my money is.

Hi.
I´m still waiting for my issue to be solved. I lost access to my paypal account.

I have the email and the password, but I don´t have my old cell phone number from may years ago, that´s why access to my account is denied. I contacted Paypal support and they always take hours to reply, the messages disappear, and I´m not available in another time. Besides, I really hate talking on the phone!!! And nothing can be verified through the phone, there´s no security at all in those measures, since cell phones are stolen all the time.

Why does support wants so much to talk on the phone? Are they gonna recognize my voice?

I received messages in my email, that I can´t read without accessing my paypal account!! And the problem is precisely that I can´t access my paypal account.
I´ll start petition signed by 100.000 people to expose this and I´ll start a legal action against paypal if my issue isn´t solved soon.

I purchased two pairs of sandals online from a company called Ellocu Pte. Ltd.

on May 24, 2025, that were supposed to be leather, and they turned out to be entirely made of plastic with a hard band of plastic and some hard material, which was extremely uncomfortable. The soles were also pure plastic, making them rather dangerous to walk on. The total cost for these was $131.05, which included charges that I was not aware of at the time of purchase. I complained to the company I bought them from, who offered me a 40 percent return of the cost.

I started a dispute with PayPal, who were extremely bad with correspondence, and finally, on August 15th, the company said they would refund the whole amount if I sent back the sandals to an address in Singapore. As I assumed the return would be expensive, I got in touch with PayPal and asked them to tell the seller to give me an address in the USA. They did not do that, stating that the goods were to be returned to the address given by the seller.

To say that I am disappointed in PayPal is putting it mildly. They have left the way wide open for these sellers of trash to keep on doing it.

I have been unable to access my PayPal for months with no appropriate and valid explanation and reasoning provided. The 1-88*-***-**** is spoofed because it reads as the North Carolina Fire Marshals Association on my caller ID.

I had called it to file a dispute against a vendor and to be refunded $7,000 paid. I don't know who I spoke with but I wasn't even allowed to access the report when the alleged vendor responded.

This has lead me to file a criminal complaint. I don't know who he knows that works for PayPal but it is clear inappropriate and unlawful use of company database was used to retailate against a customer.