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Greedy new policy from PayPal

I received PayPal this notice today. This kills ANY desire I had to ever use PayPal. May they drown in their own greed. We request every customer who want to keep his account active To pay his annual fee online with us. Just a 10 usd per customer for the 2019 year. Thank you. NOTE : If you don't pay within 24 hours after reading e-mail your account will be closed permanently
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Review
#1488115 Review #1488115 is a subjective opinion of poster.
Service
Paypal Payment Processing Service

Paypal lies - has horrible customer service

1.5
Details
Three complaints: 1.) "Pay after Delivery" is false advertising. It is actually "Pay after 14 days whether or not the product has shipped". They don't even monitor if it has shipped, they simply take the money from your account. 2.) If you open a dispute for, say, shipping and then close it because it ships, you cannot then open a dispute for the quality of the item. In my case, I was disputing Paypal's policy above, not the vendor, but Paypal told me that they had paid the vendor and, because I had opened a dispute, the vendor would not ship me the product so I HAD to close the dispute in order to receive the product. Once I received the product, it was defective but Paypal would not let me open another dispute. How much sense does THAT make? 3.) The message thread trying to resolve this is so ludicrous and laughable. I received robotic messages from Amira, Justine, Ajantha, Deepa, Norli, Siti Fatima, and Rossi... all equally from Mars in their inability to read an email, understand what is going on, and give a darn about customer service, and deliver a relevant reply. It was like pulling a cord on a doll's neck, with nonsensical answers being randomly spewed. Apparently they also have no ability to escalate to a supervisor. I'm guessing this service center is not based in America and these robots have not been properly trained and have no clue what customer service is. I will never use Paypal again.
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Review
#771856 Review #771856 is a subjective opinion of poster.
Product
Paypal Account
Cons
  • Bad policies
  • Extremely poor customer service
  • False advertisement
Reason of review
Poor customer service
Loss
$35
Preferred solution
Let the company propose a solution

PayPal review in Denver, Colorado: It's taking them a long time to fix a minor error.

1.0
Details
I signed up for a Paypal account and unfortunately Listed my U.S. address in India Instead (Honest Mistake). I called two times in an attempt to fix this error and spoke to two agents ," in a foreign land ". Both said email compliance@paypal.com. I emailed them on Thursday 02/26/2015 and found out through one of their reps that a ticket was not even submitted (This call was made Monday 03/22/2015). The guy said " ( I just submitted a ticket to the compliance department). Four calls so far , 9 Representatives I spoke with and all I got was Lie after Lie. This is the company we give our business to and what do they do THEY LIE TO US.
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Review
#602383 Review #602383 is a subjective opinion of poster.
Product
Paypal Account
Pros
  • Flexibility
Cons
  • Their service
Reason of review
Poor customer service

PayPal review in Denver, Colorado: Money sent no product can't get refund

pay pal sent money 12/08/12 to cell phone shop, cell phone shop then wait 6 days before shipping and 15 days later no product. pay pal says sorry but they only pay the seller [after keeping me on hold 12 min ] and that i am out of luck getting my money back-from them that i need to deal wit the sell who will not answer the phone. both pay pal and cellphone shop are terrible businesses and i suggest you stay away...far far away!!! i work in the customer service field and i would not have a job if i treated my customers in this fashion !!!!!!!!!!!!1
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Review
#372010 Review #372010 is a subjective opinion of poster.

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