New Reviewer

On June 7 I ordered a swimming pool that was to be delivered by June 23. I wanted to contact the seller for some information so I emailed them , my my email was returned as not deliverable so I want to their web address, also not in service.

I immediately( June 8) contacted paypal to cancel my order or for them to certify that this was a legitimate business. They did nothing. I was directed to file a complaint with paypal, I did so, I was told they would investigate. Long story short after several months of back and forth to the total of 12 emails from me and no responses from pay pal .

On the last email they told me to return the item. Oh by the way what I ordered was a 15ftX 52 inch deep pool, what they sent after 2 months was 12ftX 36 inch pool That I could by anywhere for $200 not $700. When I tried to send it back FedEX would not accept it as the cost of shipping exceded the value of item. I notified Paypal.

Their res[onse was for me to supply them with the shipping number. No matter how many times I told them fedex would no accept the return, they just kept repeating the same thing and the notified my that my claim was denied, because I did not give them the return information.

User's recommendation: DO NOT TRUST PAYPAL.

Product or Service Mentioned: Paypal Payment Processing Service.

Monetary Loss: $701.

Preferred solution: Let the company propose a solution.

PayPal Pros: No pros for now, Easy to use to pay for things online.

PayPal Cons: I cannot talk to a live person, No humans involved.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

PayPal Reviews

  1. 2062 reviews
  2. 441 reviews
  3. 274 reviews
  4. 190 reviews
  5. 254 reviews
PayPal reviews