Not resolved

Paypal is very dishonest in how they charge interest fees on promotional financing. My statement clearly stated what was due to avoid interest and finance charges, that is what I paid.

The next month they charged me interest saying that I did not pay an expiring promotional balance.

I sent in pages of documentation showing them the statement amount due and the payments I made (that matched exactly) and they still did not refund the amount. No way to get a hold of a contact person via phone or email.

Very poor customer service. Also their statements are very confusing and almost impossible to reconcile the amount due verses what they current activity and promotional billing is due.

I Definitely will not be using them again.

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