State: California City: San Jose Clear all filters (19 of 679 reviews match)
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1.3
Details
If you never heard about “Same zip code scam,” please Google it and you will see many people complain about it in past few years. I used eBay and Paypal from 2011 and I have 2 accounts. Totally, I almost did 1000+ buying and selling transactions with 100% positive...
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Review
#1444423 Review #1444423 is a subjective opinion of poster.
Service
Paypal Customer Care
Reason of review
Poor customer service
Loss
$1060
Preferred solution
Let the company propose a solution
1.0
Details
I have went through every security measure Paypal has .I have no holds ,no limitations on my account.I have ,Confirmed my Bank account ,Confirmed my bank card.Confirmed my address,confirmed my email confirmed my phone number .Confirmed Me...And even put a security pin...
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1 comment
Anonymous
#1743482

Did you contact IC3.org? This is a crime.

Review
#1363487 Review #1363487 is a subjective opinion of poster.
Product
Paypal Account
Reason of review
Poor customer service
Preferred solution
I want to beable to transfer my funds to my bank
I have been selling/buying on Paypal since January, 2015 with a high customer satisfaction and flawless account history with Paypal, inc. On January 31st Paypal decided to 'Permanently limited' plus to a 180 day fund hold on my long time Paypal Businesses account for...
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Review
#1347512 Review #1347512 is a subjective opinion of poster.
Product
Paypal Account
Cons
  • Paypal unfairly permanently limiting my account
Reason of review
Poor customer service
Preferred solution
for all limitations to be limited off my PayPal, Business account
Tags
  • accounts closed by paypal
  • suspended accounts
  • Inaccurate Information
  • Fraudulent Sellers
  • Suspended Account Unfair
  • paypal ban
  • No Protection From Paypal
  • Permanent Limitation
1.0
Details
I sold an item through eBay and the item was shipped and received by the buyer with all tracking info for both pay pal and eBay to view. I followed all steps and my money is still on hold 8 days later. I have contacted both pay pal and eBay over 10 times and all they...
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Review
#1313774 Review #1313774 is a subjective opinion of poster.
Service
Paypal Payment Processing Service
Cons
  • Everything about paypal
Reason of review
Problems with payment
Loss
$45
1.5
Details
I purchase an item on Ebay paid the Seller $85.00 for a used folding table since he was unable to ship it to me i requested a refund and asked him to cancel the order..The seller didn't reply back I went to PayPal resolution center filed a case..than the Seller replied...
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Review
#1303171 Review #1303171 is a subjective opinion of poster.
Service
Paypal Customer Care
Pros
  • Ease of use
Cons
  • Site is not user friendly
  • Dishonestly stealing my funds
  • Way they treat customers during complaints
Reason of review
Return, Exchange or Cancellation Policy
Loss
$485
Preferred solution
Full refund
Tags
  • Siding With Scammers
1.0
Details
I sold items on Ebay, got paid immediately, PayPal held my funds untill 3 days after the items were delivered! I tried to transfer a third of the funds to my bank account which they have verified, and I get a message my transfer is being held for 72 hours and then they...
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Review
#1283377 Review #1283377 is a subjective opinion of poster.
Service
Paypal Payment Processing Service
Reason of review
Order processing issue
Loss
$624
Preferred solution
Deliver product or service ordered
1.8
Details
Paypal was contacted to set up a new account for me. It was a business account with its own business entity but the computerese confused me so I contacted PayPal to set it up for me. The PayPal employee was very helpful. I didn't need all of the computerese options, so...
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Review
#1273501 Review #1273501 is a subjective opinion of poster.
Product
Paypal Account
Cons
  • Paypal treating me like they have
  • Dishonestly stealing my funds
Reason of review
PayPal's fraudulent activity and my no longer being able to trust them. Their lack of integrity
Loss
$100
Preferred solution
Full refund
Tags
  • account suspened
  • False Claims
  • Disappointed About Paypal
  • No Protection From Paypal
2.9
Details
Unfortunately I will be closing my Pay Pal account very soon. I have been a member since 2001 and today 3-24-2018 I fear I will be out over $460 because Pay Pal closed and cut off any discussion with the seller of the product I have an issue with and purchased from on...
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Review
#1218189 Review #1218189 is a subjective opinion of poster.
Service
Paypal Payment Processing Service
Pros
  • Security of paying online
Cons
  • Poor customer service and slow responce
Reason of review
Poor customer service
Loss
$463
Preferred solution
Full refund
2.5
Details
Paypal Refuses to grant appeal against a fraudulent company who scammed a very large sum
On August 24 of 2017 Paypal ruled in favor of a fraudulent business who scammed me out of $600 USD, when asked abut their reasons they told me that even though the service wansn't provided properly and as advertised they cannont help me because the customer protection...
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Review
#1094827 Review #1094827 is a subjective opinion of poster.
Pros
  • Ease of use
  • Flexibility
Cons
  • Siding with scammers
  • Services
  • Fraudulent activity
Reason of review
Poor customer service
Loss
$600
Preferred solution
Full refund
Tags
  • Intentionally misleading
  • Siding With Scammers
  • Duriva

Contact PayPal Customer Service

Website:
Mailing Address:
2211 North First Street
San Jose, California 95131
United States
Phone:
(888) 221-1161
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PayPal Questions
My mother died on January 19th 2016, she left 1700 in her will to my son who lives in China, we thought the best way for him to receive his inheritance was through Paypal, this has been the biggest mistake we ever made. I made this payment to him on April 14th 2016 and...
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1 comment
Anonymous
#1368432

It has been one month since raising the level of this complaint and I still have not had any contact from Paypal, no resolution in sight.

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Review
#1085952 Review #1085952 is a subjective opinion of poster.
Product
Paypal Account
Cons
  • Paypal run around
  • Lack of updates and confirmation of receipt of document
Reason of review
Problems with payment
Loss
$1767
Preferred solution
Full refund