PayPal Reviews and Complaints
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Is this your company?
5
ISSUES RESOLVED
679
TOTAL REVIEWS
$2.9M
CLAIMED LOSSES
$9K
AVG LOSS
53K
PAGE VIEWS
What's your story with this company?
Ask a Question About PayPal
Cons
- Customer service
- Fraudulent activity
- Way they treat customers
Pros
- Ease of use
- It until now
- Offered a convenience which was good for the time being
Latest review first
- Latest review first
- Most helpful reviews first
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Product:
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Sold $5K Andrew Luck rookie card in April 2019. Buyer received, asked for another. Sold another to him, USPS didn't scan this second package at delivery (signature confirmation/insurance was purchased). Luck shockingly retired 5 months later. That buyer, same evening...
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Review
Service
Paypal Claim
Pros
- Accepted everywhere
Cons
- Get rid of their customer instead of working with them
- Way i was treated
- Not reliable
Reason of review
Poor customer service
Loss
$5000
Preferred solution
My money back. Sided with ethical seller, not fraudulent buyer gaming the system and PayPal due to abusive buying practices and buyers remorse half a year later.
Update by user Sep 27
ok.. the bbb has till oct 3 to let me know of the outcome of my problem..
paypal.. keeps sending me messages saying the same thing..
they never had my permission to use anything but my card.. if my deposit had not gotten there yet they was to deny it until it was.....
Review
Product
Paypal Account
Cons
- Not customer friendly wont admit to fault
Reason of review
Problems with payment
Loss
$247
Preferred solution
Full refund
ok paypal took it upon thmselves to create a charge .. they have never had my permission to use anything but my mastercard .. the funds did not immediately go on my card to make the purchase so instead of waiting for it too they did something wrongfull they made a...
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Review
PayPal review: A bunch of dun ***
I open a account before I even had one transion on it they send me a notice that I had suppious activey on my account and need to send them prove of my indent wich I did and then they still would not remove my restrictons on my account.i try to close my account and get my money they said I could not. what a bunch of dunneys
Review
Reason of review
Access/ activation issues
Loss
$50
Preferred solution
Full refund
Over the past 3 months, I have ordered products from companies and used PayPal a method of payment. The items were always shipped to my current/new address. Last week I ordered several items from Groupon, and the items were shipped to an address that I no longer live...
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Review
Service
Paypal Customer Care
Cons
- Poor customer service
- Customer service rude
- Robots
Reason of review
Poor customer service
Loss
$101
Preferred solution
Full refund
Tags
PayPal review: Customer service LIED to my.
I noticed 2 emails from PayPal about charges that I didn't make. Logged in to my account and disputed the charges. One charge was small but the second one hit my bank for everything I had in it. The next day I received notice from them that the declined my dispute. Called customer service and talked to a real person. they understood my account was hacked and told me that they reverced the charges and I should see them back in one to two days. Two days later not only did I not get the money the sent me more emails saying the charges were not reversed because it follows my normal account activity what ever that means. I just closed my account and they will never get me again!!! PAYPAL SUCKS !!!
Review
Service
Paypal Claim
Cons
- Rip people off
Reason of review
Poor customer service
Loss
$55
Preferred solution
Full refund
PayPal review: Playing fast and loose with my money
Paypal has quietly eliminated the ability to export transactions in csv form (excel or quicken) -- so unless you want to examine each transaction to maintain your records and check their math, you are SoL -- and don't expect "help" - no sucha thing. Paypal has become a big bank. Dumping big banks is why we started using Paypal in the first place (20 years ago I see) -- oh well nothing good lasts ... (you know)
Review
Service
Paypal Customer Care
Pros
- Only way to sync up with ebay
Cons
- Only way to sync up with ebay
Reason of review
stealth removal of export feature
Preferred solution
Deliver product or service ordered
Tags
*** PayPal
Sick of being nickle and dimed to death. They will never get another dime from me. EVER!
Review
General and open question to the public and Paypal’s business practices: Why is it not possible to move and take your Paypal account with you? Why do I have to close my account and reopen a new one in the country I moved to? I have two different accounts already and...
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Review
Product
Paypal Account
Pros
- How easy it is to urchase through them
- Use to protect customers
- Being able to pay with paypal linked to an iban bankaccount
Cons
- Policies
- Paypals inability to communicate
- Change my phone number when i move to a different country
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution
Tags
PayPal protects scammers not buyers
Dear PayPal, You failed me as a customer. Your duty is to protect me and transactions I choose to make through your service and you decided to protect scammers! I received incomplete order, it is not right to make me pay for shipping and even more so to China even though came from California. You lost the customer and gained bad review. I disputed the charge with my Cc and City Bank accepted the dispute and refunded me the money. Have a wonderful day and thank you for nothing, Alicja
Review
Cons
- Fake buyers protection policy
- Protects scammers not buyers
Reason of review
Not as described/ advertised
Loss
$33
Preferred solution
Full refund
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