New Reviewer

Paypal stole money from us

We have an online store and don't use paypal anymore. They've choosed the highest sale we made and returned the money to our customer when we had already sent the products. Then they charged us a fee for the return saying that the client made a complaint. When I contacted him he said he didn't know nothing about it and made me a bank transfer. Can you imagine that? If our client wasn't an honest person we would loose a lot of money. I know that they do this a lot, if you can imagine hundreds and hundreds of small, medium and big fees charged.. it's a lot of money they make illegaly.
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1 comment
#66401

We should make a class action suit. they have been doing this to small time sellers for years.

ID
#150656 Review #150656 is a subjective opinion of poster.
Location
Lisboa, Lisbon
Loss
$45
New Reviewer

Paypal Is A RipOFF

PAYPAL HAS THE SAME TRANSACTION AMOUNT ON 2 SEPERATE CREDIT CARDS. THEY SAID THE FIRDT TRANSACTION DID NOT CLEAR SO I USED A DIFFERANT CARD TO MAKE PAYMENT. THEY CLAIM IT DID NOT CLEAR ALSO. NOW I HAVE THE SAME CHARGE CLEARED ON BOTH CARDS [AND IVE CONTACTED BOTH CARDS TO VERIFY] AND PAYPAL SAYS THEY DIDNT CLEAR. ENDED UP SENDING SELLER A CHECK, BUT STILL HAVE CHARGES ON MY CARDS THAT I WILL HAVE TO FILE A DISPUTE TO GET REMOVED NOW THEY PLACED A 1.49 CHARGE ON PENDING PAYMENT AND IT CLEARED MY BANK 5 DAYS AGO. DONT EVEN TRY TO TALK TO PAYPAL, ALL YOU GET IS THE RUN AROUND. PISSED PISSED PISSED PISSED PISSED PISSED
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3 comments
#287768

PAYPAL STEALS YOUR MONEY AND THE RUNAROUND IS WHAT U GET,EACH PERSON ON PHONE TELLS YOU SOMETHING DIFFERENT,ITS NOT A TRUSTED SITE,GOT ME FOR SIX GRAND!!!NOTHING YOU CAN DO...RIPOFF FROM ***!!!YOU BUY TRADE SALE ETC. THEN BAM THEY HOLDING YOUR MONEY WITH NO REASONS NOTHING..OVER A MONTH,NEVER GONNA GET MY MONEY,THIEVES LIARS SCAM SCAM

#220044

Ordered product from a halversonandsons.com. Payment went through PAYPAL.

My credit card got charged. I did not receive product. E-mailed both halversonandsons.com and paypal. No reply from havlversonandsons.

PAYPAL e-mails me that they have settled my dispute and I indicated a settlement of $0 was satisfactory. Where they got that idea is ridiculous. I never indicated such a thing. I want a full refund.

When I e-mail them back, they tell me I don't have an account and they don't recognize my e-mail. They want me to sign up for an account. Yeah, sure, I want to deal with these rip-off artists. I dealt with PAYPAL as a government employee once about 5 years ago and a very similar incident happened that took all my time at work for six months to straighten out.

These people take your money and hope that they can wear you down and make you go away. DON'T DEAL WITH THESE PEOPLE AND IF YOU ORDER SOMETHING THAT HAS TO GO THROUGH PAYPAL - DON'T!

#66399

If you ever have an alternative to paypal Use it. Whether buyer or seller.

I have been ripped off both ways and bank accounts have been pilfered. Use any alternative

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ID
#150027 Review #150027 is a subjective opinion of poster.
Location
Willingboro, New Jersey
Product
Paypal Account
Loss
$75

*** paypal fees

someone sent me 10 cents on paypal, and paypal took all of
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ID
#148255 Review #148255 is a subjective opinion of poster.
Location
Coral Springs, Florida
New Reviewer

Paypal

I have used paypal three times to sell items on ebay and two of those three times I've not received the payment because of paypal's screwup. When I called the service number-long distance the rude ignorant person I spoke to blamed me for the problem. Also, it took her an hour to get it straightened out. Last time payment wasn't received at all, and paypal did nothing about it. I don't trust them, they know how I felt and I am very hesitant to use their service and do not trust them at all!! Horrible!!!
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1 comment
#99749

Strange,I have used paypal over 5000 times over the last 4 years and never had not 1 problem.Maybe Im just lucky.

ID
#147762 Review #147762 is a subjective opinion of poster.
Location
Boston, Massachusetts
New Reviewer

Paypal is illegally holding my money

i am extremely pissed at paypal/ebay.. i sold my imac computer on ebay a few days ago. the buyer paid me via paypal. the payment showed up in my acc straight away, but, 2 days later when i tried to transfer the funds to my bank account paypal restricted my account and is witholding my money. they claim "its because it was a new computer and an amount higher than had been in my account before'..what a load of ***.. they will not release any of the money untill i provide them with proof of the original purchase and also proof that the item has been sent to the buyer. i sold the computer so i could by my daughter a new 1 for xmas with the money but that ship has sailed thanks to those ***. also the buyer paid me for postage of the item and paypal/ebay will not even release me enough for that. so i am expected to post off my computer at my expense all without recieving a cent and hope that paypal gives me back my money..yes thats right "gives it back " as the money was already in my acc and they took it without my permission and are with holding it. now where i come from that sounds alot like theft..finally when my husband asked them to qoute the legislation/law that allows them to that he was transferred to a supervisor who answered only to tell him they had heard enough and thanks for calling and hung up on him, leaving us to think that have no legal right to do it. no-where in their ageement does it state they can do that, in fact it states the opposite, that they are a payment processing system only acting as a contractor for you to send and recieve money through. they have no legal power to sieze your money, especially for doing the right thing. we have done nothing wrong. our ebay desription was 110% truthful and we have the computers purchase reciept so we have nothing to hide so why is it we are being treated like drug dealers that have thier assets frozen while they are investigated..i spose becuase they are ebay the feel they have some god given right to *** whenever and however they please..except if your a power seller then you can do what you want and recieve as much bad feedback as you like and its fine by ebay. and ebay will even kick you off if you have the hide to complain about it. average joe gets kicked off for 1 bad feedback but these people get away with anything. probly just as well thier office is in the u.s and im in australia otherwise i dont think id be able to resist the urge to go to thier office and physically relieve my frustrations on faces and f#$%#n heads. finally i would just like to say that ebay, paypal any other company ebay owns and its WILLING employees along with the dishonest power sellers, you are gastric spewing from the rancid and vile festering depths within the bowels of humanity and may you 1 day drown in your own filth...! if only thier parents used a jiffy condom.. M.H ....AUSTRALIA
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2 comments
#66400

This is their business model.It is an especially risky to use them as a seller. It is amazing to me that there has not been a class action suit.

They make millions on holding funds illegally and pilfering "fees" in small amounts from millions of paypal users.

Use any alternative whether buyer or seller. For everyone who believe they are a successful user, it is only a question of when they will rip you off.

#53384

It's because you live in australia :X

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ID
#143075 Review #143075 is a subjective opinion of poster.
Location
Richmond, Queensland
Junior Reviewer

PayPal ripoff

So I just won a large ticket item off of eBay and naturally attempted to pay with PayPal immediately after winning. Big mistake. I checked everyday to see that status of my payment. My bank account was certainly not the problem. After two weeks the seller became impatient for my payment which was locked up somewhere in PayPal's payment dungeon. I can hardly blame them for being so impatient but PayPal takes forever to process a payment. And for what? So they can make interest off of my money after charging me with fee after fee? I don't mind paying for a service whatsoever. In fact, I find with many things in life that "you get what you pay for" but the problem is that I'm really getting nothing but a giant headache from PayPal and eBay.
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2 comments
#49662

i can help you getting sued ffor that vaccume cleaner you were tricked into buying from a kirby sales rep. How do I know?

I've won myself (experienced)Why do I want to help? I know How it is to be the nice guy then get screwed.How much do I charge? FREE!! (Not an acting as a lawyer).Chances of winning?

Great!!When to start?

Now! Contact me at ticalish_7@***.com

#48521

I don't think this has anything to do with the seller on ebay. Paypal locks up peoples money all the time.

They say it's to protect against fraud. BS! they have been sued over and over for stealing money from sellers on ebay in class action law suits. I don't use paypal for ANY online purchases anymore.

Paypal and ebay are in the fraud business now. I have a paypal account but am cancelling. I won't shop on ebay at all anymore either. I get things cheaper elsewhere.

You probably could have forund that high dollar item somewhere else on the internet because sellers have left ebay by the thousands and have their own sites or sell on other sites. ebays fees are so high for a seller they don't make profits anymore and they get screwed left and right by ebay and paypal. If you want to buy something, look elsewhere on the internet.

ebay is a dirty word for a whole lot of people all over the world...along with paypal. If they accept paypal only, don't buy it.

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ID
#140704 Review #140704 is a subjective opinion of poster.
Location
La Puente, California
Loss
$2000
New Reviewer

Love

PayPal&GE Money First they took our money unlawfully- right out of an account. They Never allowed us to make full payments without ever getting hung up on first. During difficult and high tech telephone transferring seystems to the more and even more appropriate associates, and after loosing every connection, I learned to be at peace with my inner self esteem. They Made E-Bay and the Net seem more like a scam party than achivements of intelligent shopping and fun- the human mankind is so doomed, Huh! GE Money! Go go! But I met Yohammed and fell in love through GE M. Now we're moving to a 3rd world country to get away from this awfull free America. Doomed white trash
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ID
#137605 Review #137605 is a subjective opinion of poster.
Location
Old Town, Maine
Product
Paypal Account
New Reviewer

PAYPAL Scam

Just tried to get PAYPAL account for ebay and that went fine. Used credit card. Now up pops info that says I need to be Verified. OK I choose get PAYPAL credit card, fill out total application including last 4 digits of SS#. Another window comes up and says to call a number to finish. I call number and they want my SS# complete over the phone. I said no and they said they can't help me if I don't do this. I had to call another number to cancel PAYPAL and that number told me to call another number which said call back Monday-Friday ect. Why did they think I would give my SS# to a person on the phone in India or where ever. But, now they have all my credit info. Laws need to be made that the site must show and explain all the information your going to be asked for before you are required to fill in the form. It's a lowlife information mining ploy!
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ID
#135337 Review #135337 is a subjective opinion of poster.
Location
Wynnewood, Pennsylvania
New Reviewer

PAYPAL SUCKS!

Paypal sucks and I'm sure there are sellers out there that have found out the hard way. Everybody thinks Paypal protects you but they don't. They think if somebody takes your money that you get it back. Sometimes you do but most of the time NOT! The only way you get your money back is if that money is still sitting in the paypal account of the seller. Once that money is transfered and has cleared into there bank account- that is it. Say goodbye to your money. I did a transaction and paid over $1300.00 to a supplier in China that was paypal verified. AFter about 3 days and no tracking number, I put in a dispute. Out of that $1300.00, all I got back was $235.00 because that was all that was in there paypal account. Guess what-that was over a year ago. Paypal said they would try but they haven't done *** to help. Recently again I ordered some items and paid my supplier thru paypal. Now this time, it wasn't my supplier that screwed my, it is paypal. I paid over $300.00 and paypal froze my account and my suppliers. They recentently reverersed the amount sitting in my suppliers account back into paypal. So, where is the refunded money. It should show in my account, but it's not and they are not answering my emails. Please buyers and sellers - BEWARE OF PAYPAL! USE GOOGLE CHECKOUT INSTEAD. They go a step further then paypal- they will actually go into the bank account to get that money back. If they cannot, then they get the attorneys to handle it. I'm not new to paypal either. I've had them for a few years. So if you think your OK because your an old customer- think again!!!
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ID
#132648 Review #132648 is a subjective opinion of poster.
Location
Tobyhanna, Pennsylvania
New Reviewer

PAYPAL STEALS OUR FUNDS!

Paypal holds onto the buyer and sellers money to earn interest on it by using the term "DSR" which even though you sell on ebay and have all positive feedback, they make you shipp the item without ever even being paid yet! They created this new feedback of positive, neutral anf negative. If someone just puts neutral they automatically make you ship your sales out without payment until the buyer gives positive feedback or the tracking shows your item arrived. The so called silicon valley intellectuals are not so bright, I hate to even go to ebay anymore and tell everyone what a sham paypal and ebay are. They ruined it for me and I never had a problem before this. I am selling elsewhere, isn't there another competitor out there to take their place? Let me know...
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ID
#132631 Review #132631 is a subjective opinion of poster.
Location
Los Angeles, California
New Reviewer

Tried to force me to give bank account info!

So, I have been using Paypal for 5 years. All of a sudden, they refuse to honour my credit card. I ask my husband to use his account and they unilaterally decide to refuse any credit card to pay for items with my ebay name. I have a transaction and the customer service who is bulllshit tells me to give bank info and they will approve my buy purchase. I was way under their limit .....are they *** kidding me? No they are completely serious. FYI Credit cards can be equally verified. No reason for this. They were literally forcing me to give them my bank account info....HELLO!!!!!! They say either or in there user statements, but obviously don't mean it. You CAN verify a credit card! I cancellled my account.
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1 comment
#1348254

do not give paypal any bank info

ID
#132480 Review #132480 is a subjective opinion of poster.
Location
Toronto, Ontario
New Reviewer

Beware Paypal

A little over two years ago I had a paypal account, one day I logged into the account and saw that there was some unauthorized charges on there I attempted to contact them, within a few hour it had drained my bank account and kept going between the bank fees and the actual amounts I was 22,000 dollars in debt. Thankfully I was able to catch the problem and my bank has fraud protection. That was and will always be the last time I use paypal and/or Ebay-which owns paypal. Oh and after the incident paypal wanted me to enter my social security number to 'verify' myself, yeah right.
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ID
#131545 Review #131545 is a subjective opinion of poster.
Location
Scranton, Pennsylvania
Product
Paypal Account

Paypal (Ebay) fraud via decisions, creating Law.

Paypal has made sellers reimburse buyers for damaged items when the buyer has not filled out claim forms for the shipping company. I believe that sellers don't mind reimbursing buyers if the buyer does what is required of any person receiving damaged goods from the shipper; that is to fill out claim forms supplied by the trucking company. How can a seller honestly and with good faith sign a claim from for something that he can't see? Paypal decisions need closer scrutiny by Paypal. I don't want to use paypal anymore and I am increasing my business.
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2 comments
#51188

i actually had a similar but different experience regarding a claim i placed with Paypal. I had ordered something off of Ebay which I received broken (it was a glass chandelier) I contacted the seller, which didnt want to work with me.

I contacted Paypal and filed a claim. I was told to return the item with a tracking number, which I did but not in the 10 day time frame I was given. (it was Christmas time) I sent it out in the 12th Day and received by the seller. Paypal then claims that because I didnt make the 10 day return deadline, it didnt matter whether or not I sent it back, I am no longer entitled to a refund.

I spoke to a manager and she told me the same. So I am out the money for the chandelier and shipping that I paid for twice.

Thanks a lot Paypal for helping out a member thats been with you since 2000. :cry

#27039

That's because Paypal is Ebay's affiliate company. Neither of them give a rat's ***, particularly towards a smaller honest seller.

They are a Power Seller forum and ONLY cater to power sellers. They want all other sellers off their site so they can run thier scams with no competition. Sellers have no rights whatsoever on Ebay. Paypal is affiliated with Ebay, therefore, they are as responsible for the scam operations they create and will not protect smaller sellers at all.

This is something you have to report to government agencies. They are hot on eBays trail. The government knows what's going on and Ebay's days are numbered. I hope they snag Paypal as well because they are affiliated and they work together in unison.

Yes it does suck! I'm going to throw a pary when eBay goes down for fraud.

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ID
#128772 Review #128772 is a subjective opinion of poster.
Location
Albany, New York

Paypal - ever seen the movie Rainmaker??

Paypal is handy until you come across an unhappy customer (Ebay). There are a few loopholes that most people are NOT aware of. #1: You MUST ship with a tracking number or USPS Delivery Confirmation number, this is the first thing you are required to supply to Paypal should a claim be opened against you. It does NOT matter the papertrail you have proving it was shipped if you do not have this information. #2: Ebay and Paypal are owned by the same company but NEITHER side has a clue what the other side is up to. Most Paypal employees are only as educated to what is on their computer screen at the time and NEVER take a reps' word that they are noting something on your account. #3: Even with a tracking number/ Delivery Confirmation number, if your purchase totals more than +$250 you have to HAVE signature confirmation. - It is a nightmare. I shipped with UPS a lot of mostly brand new with tags little girl's clothing. It arrived, my buyer posted positive feedback and even emailed to comment about what a "great buy" they got and how "happy" they were with their purchase... almost a week later they email saying their items had a strong "pesticide" odor and want a refund. The only thing that "smelled" was this Ebayer's story, so I offered to help them file a UPS insurance claim, and as expected they declined. Case closed I thought until I got an email about a Paypal claim. I had all my ducks in a row, insured, tracking number, the Paypal "claim" was closed in my favor, but still my account was frozen because THEY PAID BY CREDIT CARD AND FILED A "PAYPAL CHARGEBACK". So again the ENTIRE transaction was again yanked out of my account and my account was in the negative - I received the "threat of fixing this negative balance or else" email. I phoned Paypal and was told to ignore it, I was told the "credit card company is like a school bully with lunch money, that [Paypal] is required to hand it over until the investigation is through". That was a direct quote from a Paypal supervisor. It took every bit of their 120 (BUSINESS) days timeframe to get this settled and IT ONLY WAS SETTLED IN MY FAVOR because I didn't back down and was on the phone (friendly though) at least once a week.
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ID
#126387 Review #126387 is a subjective opinion of poster.
Location
Tulsa, Oklahoma

Stole money my Bank after ordering them not to.

I was buying something , Trying to pay with Paypal, It took money from my bank $1600.00, Insuficant funds, Was supposd to come from Credit Card, Bank didn't honor. I Checked IP Address, was suppost to go to China, was being sent to California, I called Paypal told them it was a scammer, They said they would hold my funds Till they recieved a Tracking Number and My Signature after I verified the shipment with the UPS driver Present, the delivery one LN52A650 Samsung HDTV USA Model with all warranties, so I placed $1600.00 in Bank , and Paypal immediatly sent the money anyway,5-11-2008 no tv yet.I emailed and told them over 20 times not to send any funds till I recieve the package, They have different answers depending on who you talk to.I was in contact with Paypal executive fraud department, Still no satifaction, so I got a Stop Payment from the bank going on now, I never realized how BAD Paypal is and I have over 200 positive feedback with no netural or Negative, they do whatever the can to get you money, such as making paying by Credit Card BOX look like you can't Check it, anything they can to get your money, Guess what Ebay owns them. So Be Very Carful With Paypal, For They Will Get You If They Can.
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1 comment
#18479

DO NOT spend over 10.00$ on anything on e-bay. They (also PayPal) are ripoff artists. If you do, good luck you'll need it.

ID
#124901 Review #124901 is a subjective opinion of poster.
Location
Norwich, Connecticut