Anniya Nvx
map-marker Roselle, Illinois

Questions about receiving money fee

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I hate PayPals automated service. It makes a 30 second question in something taking frickin hours.
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User's recommendation: Screw PayPal

Edith O Tok

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Verified Reviewer

Upset!!!!!

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I can't even message or call them without signing in. I want to message them because I can't sign in as I no longer have the email they have registered for me or the password. I tried signing up new and they won't let me in that way either. So frustrating!!!!
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Preferred solution: Apology

Ricardo G Zak

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Verified Reviewer

Paypal line of credit reduced with no reason given

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I had my Paypal line of credit reduced without any reason given what affected my FICO. I heard companies are doing this because of the COVID situation to avoid people getting money and not being able to pay back. Not sure if this is the case with PayPal (Synchrony Bank). However, Paypal should not be reducing lines of credit on a fly like this. This may affect credit for people that is in very good standing with their financial obligations, which is my case. They should verify individuals current situation's before doing things like these. I made a complaint and I am waiting for a response. I called their customer service, but the agent was rough and useless. I asked to increase the line of credit to what it was before, but they only increased to half. Imagine people that is in process of a mortgage refi, etc. finding out their FICO dropped?
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Preferred solution: Let the company propose a solution

User's recommendation: I will start using Zelle instead.

Anonymous
map-marker Albuquerque, New Mexico

Money is ina hold

All for one I still have not received my money from PayPal I am not a business I am merely trying to pay my bills. My sister sent me money and you have it on hold and I can't get it no one has contacted me no one has reached out in text or phone call or anyting I've been trying for 24 hours to get my money this is absolutely ridiculous customer service at PayPal is a joke I am very upset and I will never use PayPal again and I will tell everybody that I come contact with not to use PayPal because this is absolutely retarded I am sitting here at a gas station panhandling for gas because I am not able to get my $97 out of your PayPal business if people did business like PayPal everybody would be millionaires just like you I am very upset and very very very dissatisfied with your service I am so upset I wouldn't even give you a half a star and any of those categories
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User's recommendation: I will never recommend a anybody to PayPal

Ulyses Flf
map-marker Romford, England

A fee charged on a payment

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I have a fee charged to a payment made to my account that seem excessive
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Rhonda S Tmn

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Verified Reviewer

Change password and phone number

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Updated by user Sep 03, 2020

Still can't confirm its me

Original review Sep 03, 2020
I cannot speak to a REAL PERSON
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Pros:
  • Easy transactions
Cons:
  • Many

User's recommendation: Don't forget or change your number

Tanna H Yvg
map-marker San Jose, California

Limitations on my account

PayPal - Limitations on my account
I need some paypal to take this limitation off my account I have to pay bills we are in the COVID-19 this is very inconveniencing
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Loss:
$9
Pros:
  • There arent any
Cons:
  • Rip people off

Preferred solution: Take the limitation off my account

Homer P Vee

I need to make a payment

I was on a hold on the security line for 1 hour and 14 minutes without an answer from that department.
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Pros:
  • No customer service available
Larissa D Xer

Locked out of my account

I thought I had my password saved. It didnt work. I tried to rese password. Then it said I was locked out I only attempted it twice
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Preferred solution: Reset password for me

Brandon B Jhb

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Verified Reviewer

Reset password different phone number

I need to talk to someone not a computer I didn't have options I need
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Cons:
  • Security

Preferred solution: Reset my password

Carola C Xsk

Telefon fraud from pay pal

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I am so very disappointed with PayPal because it cost me a Lot of trouble and money because of no response from

PayPal when trying to claim a dispute. 3 days in a row I

tried to contact PayPal over my account trying to put a claim in with no luck.

After trying to call PayPal I end up with a fraud from somebody who claimed to be PayPal.

I don't trust your platform anymore and cancelt my account because of that.

I even tried to give you information because of the fraud and how it happened that it don't happened to others, but didn't got any response from your side.

Because of that I think PayPal is not the right partner for me and others and I already told a lot of people about the problem I had with you and they are also going to tell their friends and family after they heard my story. I'm sure you're going to loose a lot of customers because of non existing service and no customer care.

But I'm pretty sure you don't even car.

My name is Carola Campbell

and my email is: kdisput@***.de

in case you want to response

Regards

Carola Campbell

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Loss:
$285
Pros:
  • Makes invoicing easy
Cons:
  • Lack of care

Preferred solution: Full refund

User's recommendation: Don't sign up with PayPal

sachin j Nqy

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Verified Reviewer

Existing coporate client

My company account is not operational. Login id for the same is prashant.bhatia@***.in and the company name is times business solution. please connect to me on 981112**** sachin jain
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Preferred solution: login issue id is prashant.bhatia@timesinternet.in

Anonymous
map-marker Roselle, Illinois

I can't remember my old phone number

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I changed my phone number when I got a new phone I had no access to that number to try and get a verification code for my account on PayPal trying to charge me $200 do you have another debit card open a new account transfer funds have it all back sounds like a bunch of bogus *** if you don't have $200 you just out of luck
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User's recommendation: No recommendations I'm going to quit using them

Benjamin Ayo

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Verified Reviewer

It says can no longer use paypal

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PayPal now say's you can no longer use paypal. I've verified my identity with the credit part of PayPal. But no luck to get anyone to call me back or even call paypal to get a person on the phone . They are just gonna hold my money for no reason
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Pros:
  • Easy to use to pay for things online
Cons:
  • Account limitations
  • No access to money
  • Try to make it impossible for customer to get refund

Preferred solution: Full refund

User's recommendation: Don't use PayPal.

Ayana B Bbz

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Verified Reviewer

Can not access my account

I can't access my account due to the number they have I no longer have access to and the email I can not obtain
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Preferred solution: Let the company propose a solution

User's recommendation: Always have a back up email

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