Unclaimed
PayPal
Reviews and Complaints
12.7M
CLAIMED LOSSES
7.2K
TOTAL REVIEWS
340K
PAGE VIEWS
50
ISSUES RESOLVED
PayPal Reviews
I would give 0 stars if i could, as 1 is too much. I can not reach out to paypal customer service or ask the community as long as I am not logged in. BUT MY PROBLEM IS WITH LOGGING IN.
I lost access to my phone number who was used to the 2 step auth. No flow was designed for this situation - not in the product and not with customer service. Terrible experience
ID
Location
Arequipa, Arequipa
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerNeed help with possible Identity theft
It said PayPal then under the word PayPal it said I had an amount due on my account for $499.00 and I told him I didnt have a PayPal account and he said when I called the number list I even told him I was going to call the FBI and he told me he didnt care to go to...
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ID
Location
Houston, Texas
Preferred solution
Let the company propose a solution
I made a wrong transaction I need help
I made a TRANSACTION to be SHIPPED to KAYSHA GREEN when I was SIMPLY just SENDING her MONEY as usual from my PAYPAL CARD but it didn't do that so was trying to get it back & RESEND it to person in tht PROCESS I was unable to to speak to someone DIRECTLY to RESOLVE my ISSUE I am VERY DISAPPOINTED in the SERVICE I RECEIVED in SOLVING this matter
ID
Location
Baton Rouge, Louisiana
Follow up of refund
Not good service very slow and not predictable Im waiting for 3days but now 4 days already I havent received any amount of my refund
ID
Location
Angeles City, Central Luzon
New Reviewer
Money on hold
Useless. Refunded a buyer straight away, but this came from my bank NOT the PayPal balance, leaving me £3+ k out of pocket. Was told by PayPal this would be in my bank last week, so far nothing. Just PayPal getting interest on MY money. Disgusting
User's recommendation: Avoid like the plague.
ID
Location
Gateshead, England
Loss
$500
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerMake payment
I am not seeing refunds APPLIED to my account,it goes up never comes down as you get refunds for these scammers. Why not pay when they ship it would make it easier. I average getting nothing 85% of the time. PayPal is good in getting my money back but I want it in my...
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ID
Location
Oxford, North Carolina
Loss
$300
Preferred solution
Full refund
My account was not link
Very bad service Costumer care was not attend the costumers call My bank account and credit card was also not linked
ID
Location
Patiala, Punjab Province
New Reviewer
My problem not resolved since last year.my account flagged from your side.please explain reason.
You are very cheap mentality type company.You do business in india but don't have a helpline number.You just have pre planned questions.no solution at all.no live chat with your agent.looks like very bad company.
ID
Preferred solution
I don't receive money from Quora from last year as you flagged my account without reason.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerReset password
Please, how do I change my password If I have forgotten it? I have tried anyway ways and means, yet I cannot change it. Anytime I try to change, an error message says Sorry, we couldn't confirm it's you. I'm in Ghana and I registered my account with Ghana number. Please help
User's recommendation: I think adding live chat to PayPal policy will help customers to reach out for their needs as early as possible… Thank you.
ID
Location
Accra, Greater Accra
Preferred solution
Reset password link
Because I need a password
My problem is that paypal abuse me, cheated me, paypal killed me, and ate me, paypal is a terrorist, pay pal terorized me... I just need a password, but paypal sent 4 digit number to my old phone number which DOES NOT EXIST ANY MORE, ... SENDME E. MAIL I dont have phone number I just have whatsapp ...
ID
Location
Helsinki, Uusimaa
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerImpossible to contact customer service
PayPal contacted me, but no follow-up. I am still unable to access my account after being hacked. Tried calling customer service over 110 times unsuccessfully. I need customer service to help me activate my account.
User's recommendation: Search alternative options.
ID
Location
San José, Provincia De San Jose
Pros
- Convenient for purchasing
Cons
- Customer service
Preferred solution
My account has been hacked
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerGetting limitation off my account
I have been calling the customer care representative but all is an automatic reply to my email and calls. Even when I email them all they end me are automatic messages which doesn't answer my queries. I am waiting for them to reply to me but I haven't received any. Also calls through them are choppy. They are difficult to contact.It's better to use another
ID
Pros
- Ask too much questions
- It is convenient
Cons
- Non user friendly website for quick disputes and claims
- Useless
- Uncaring
Preferred solution
Lift the limitation in my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerOnly automated voice recording and messages are sent
Please call me back as I need to know the reason why my account was limited and it says my account is permanently limited. I hope the issue will be resolve as soon as possible because I need my money. I have been using my account for a long time so why was it limited? Thank you. please call me back on my skype. My skype account is Aekoalinso.
ID
Pros
- Hoping they will help
Cons
- Zero communication with customers
- I have no idea
Preferred solution
restore my account and lift the limitation.
New Reviewer
Having a problem with money i sent to someone
I sent my daughter some money sent it to her as a buyer an a saler that put her money on hold for 21 days when I was talking to an agent to fix it for me put me on hold never came back Still not fixed
ID
Location
Atlanta, Georgia
Loss
$125
Preferred solution
Full refund
Transfer money to my bank account
I couldn´t transfer money to my account neither get help to do that. I don´t know what to do, there is no way to get this help
ID
Location
Valencia, Valencia
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