I would give 0 stars if i could, as 1 is too much. I can not reach out to paypal customer service or ask the community as long as I am not logged in. BUT MY PROBLEM IS WITH LOGGING IN.

I lost access to my phone number who was used to the 2 step auth. No flow was designed for this situation - not in the product and not with customer service. Terrible experience
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ID
#3784732 Review #3784732 is a subjective opinion of poster.
Location
Arequipa, Arequipa

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Verified Reviewer
New Reviewer

Need help with possible Identity theft

It said PayPal then under the word PayPal it said I had an amount due on my account for $499.00 and I told him I didnt have a PayPal account and he said when I called the number list I even told him I was going to call the FBI and he told me he didnt care to go to...
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ID
#3783102 Review #3783102 is a subjective opinion of poster.
Location
Houston, Texas
Preferred solution
Let the company propose a solution

I made a wrong transaction I need help

I made a TRANSACTION to be SHIPPED to KAYSHA GREEN when I was SIMPLY just SENDING her MONEY as usual from my PAYPAL CARD but it didn't do that so was trying to get it back & RESEND it to person in tht PROCESS I was unable to to speak to someone DIRECTLY to RESOLVE my ISSUE I am VERY DISAPPOINTED in the SERVICE I RECEIVED in SOLVING this matter
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ID
#3780767 Review #3780767 is a subjective opinion of poster.
Location
Baton Rouge, Louisiana

Follow up of refund

Not good service very slow and not predictable Im waiting for 3days but now 4 days already I havent received any amount of my refund
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ID
#3780313 Review #3780313 is a subjective opinion of poster.
Location
Angeles City, Central Luzon
New Reviewer

Money on hold

Useless. Refunded a buyer straight away, but this came from my bank NOT the PayPal balance, leaving me £3+ k out of pocket. Was told by PayPal this would be in my bank last week, so far nothing. Just PayPal getting interest on MY money. Disgusting

User's recommendation: Avoid like the plague.

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ID
#3779377 Review #3779377 is a subjective opinion of poster.
Location
Gateshead, England
Loss
$500
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Make payment

I am not seeing refunds APPLIED to my account,it goes up never comes down as you get refunds for these scammers. Why not pay when they ship it would make it easier. I average getting nothing 85% of the time. PayPal is good in getting my money back but I want it in my...
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ID
#3779216 Review #3779216 is a subjective opinion of poster.
Location
Oxford, North Carolina
Loss
$300
Preferred solution
Full refund

My account was not link

Very bad service Costumer care was not attend the costumers call My bank account and credit card was also not linked
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ID
#3777267 Review #3777267 is a subjective opinion of poster.
Location
Patiala, Punjab Province
New Reviewer

My problem not resolved since last year.my account flagged from your side.please explain reason.

You are very cheap mentality type company.You do business in india but don't have a helpline number.You just have pre planned questions.no solution at all.no live chat with your agent.looks like very bad company.
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ID
#3773888 Review #3773888 is a subjective opinion of poster.
Preferred solution
I don't receive money from Quora from last year as you flagged my account without reason.

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New Reviewer

Reset password

PayPal - Reset password
Please, how do I change my password If I have forgotten it? I have tried anyway ways and means, yet I cannot change it. Anytime I try to change, an error message says Sorry, we couldn't confirm it's you. I'm in Ghana and I registered my account with Ghana number. Please help

User's recommendation: I think adding live chat to PayPal policy will help customers to reach out for their needs as early as possible… Thank you.

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ID
#3773312 Review #3773312 is a subjective opinion of poster.
Location
Accra, Greater Accra
Preferred solution
Reset password link

Because I need a password

My problem is that paypal abuse me, cheated me, paypal killed me, and ate me, paypal is a terrorist, pay pal terorized me... I just need a password, but paypal sent 4 digit number to my old phone number which DOES NOT EXIST ANY MORE, ... SENDME E. MAIL I dont have phone number I just have whatsapp ...
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ID
#3772391 Review #3772391 is a subjective opinion of poster.
Location
Helsinki, Uusimaa

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Verified Reviewer
New Reviewer

Impossible to contact customer service

PayPal contacted me, but no follow-up. I am still unable to access my account after being hacked. Tried calling customer service over 110 times unsuccessfully. I need customer service to help me activate my account.

User's recommendation: Search alternative options.

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ID
#3772199 Review #3772199 is a subjective opinion of poster.
Location
San José, Provincia De San Jose
Pros
  • Convenient for purchasing
Cons
  • Customer service
Preferred solution
My account has been hacked

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New Reviewer

Getting limitation off my account

PayPal - Getting limitation off my account
PayPal - Getting limitation off my account
PayPal - Getting limitation off my account
I have been calling the customer care representative but all is an automatic reply to my email and calls. Even when I email them all they end me are automatic messages which doesn't answer my queries. I am waiting for them to reply to me but I haven't received any. Also calls through them are choppy. They are difficult to contact.It's better to use another
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ID
#3771135 Review #3771135 is a subjective opinion of poster.
Pros
  • Ask too much questions
  • It is convenient
Cons
  • Non user friendly website for quick disputes and claims
  • Useless
  • Uncaring
Preferred solution
Lift the limitation in my account

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Verified Reviewer
New Reviewer

Only automated voice recording and messages are sent

PayPal - Only automated voice recording and messages are sent
Please call me back as I need to know the reason why my account was limited and it says my account is permanently limited. I hope the issue will be resolve as soon as possible because I need my money. I have been using my account for a long time so why was it limited? Thank you. please call me back on my skype. My skype account is Aekoalinso.
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ID
#3770355 Review #3770355 is a subjective opinion of poster.
Pros
  • Hoping they will help
Cons
  • Zero communication with customers
  • I have no idea
Preferred solution
restore my account and lift the limitation.
New Reviewer

Having a problem with money i sent to someone

I sent my daughter some money sent it to her as a buyer an a saler that put her money on hold for 21 days when I was talking to an agent to fix it for me put me on hold never came back Still not fixed
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ID
#3765634 Review #3765634 is a subjective opinion of poster.
Location
Atlanta, Georgia
Loss
$125
Preferred solution
Full refund

Transfer money to my bank account

I couldn´t transfer money to my account neither get help to do that. I don´t know what to do, there is no way to get this help
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ID
#3765113 Review #3765113 is a subjective opinion of poster.
Location
Valencia, Valencia