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About a refund

4.6
This is the second call I have made to PayPal to get a refund from a merchant that cant process my refund because PayPal has an audit on my account. I was told today that the problem has now been resolved, but I will need to wait 5-6 days to see a refund on my account. So now I have to wait again to see if my money will be refunded. This has been a very frustrating process.

User's recommendation: Only make phone calls when you have a dispute as trying to explain what you need on the PayPal page die stop work well.

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#2539076 Review #2539076 is a subjective opinion of poster.
Cons
  • Automated customer service blows
Preferred solution
Full refund

Haven't received my items been three weeks

I would like my money back please I haven't received anything from both of the companies and you like to Have my money put back into my account as soon as possible
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#2538957 Review #2538957 is a subjective opinion of poster.

Refund problem

3.2
Ordered a mobility scooter and paid thru Paypal. Item was never delivered . Order was canceled by the provider and paypal never refunded my money.

User's recommendation: Be careful.

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#2538897 Review #2538897 is a subjective opinion of poster.
Location
Lakeville, Minnesota

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Item Ordered on Line

1.0
Update by user May 06, 2021

No one has been available to talk to about the situation.

Original review posted by user May 06, 2021
I ordered a mini-computer and I never received it. I paid $32.98 for it with Paypal. I filed a complaint because of this. Paypal denied the claim and said the item was delivered. I contacted the post office and was told it was delivered to another address. I have no item and money was taken from my account.. No emails were answered and the website is gone.

User's recommendation: Not use.

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ID
#2538676 Review #2538676 is a subjective opinion of poster.
Loss
$33
Preferred solution
Deliver product or service ordered

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Stolen accounts

5.0
Paypal - Stolen accounts
My account was stolen yesterday then closed and opened with another number and I was about to receive payment. Please help me get my money back. Attached is my gmail inbox. The messages on closure and reopening of my account are shown l.
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ID
#2538597 Review #2538597 is a subjective opinion of poster.
Loss
$137
Preferred solution
Full refund

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My account was locked, I want to unlock my account.

Hi, Dear Paypal, Now I am in CHINA already. I find my account was locked because my cell phone number of USA was unavailable now after I go to CHINA, my USA cell phone number will not receive any message from paypal for the security check to unlock the account. I used my USA phone number (412932****) in my paypal account, after I go to CHINA, this cell phone number will not available in future because I will work in CHINA and have a Chinese cell phone number (150********) . Could you please help to tell me how can I unlock my account and use it in CHINA although I am still in CHINA? Thanks so much for your help. Best, Juli Juli
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#2538506 Review #2538506 is a subjective opinion of poster.
Location
Chicago, Illinois
Preferred solution
unlock my account

To get into paypal account

I'm having trouble accessing my account password is not working and not accepting my phone number either

User's recommendation: 50/50.

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#2537898 Review #2537898 is a subjective opinion of poster.
Location
Murray, Kentucky

To check on the $85.00 dollars for a chair I ordered and never received.I called about before.

4.4
Tryed to get in touch with the company but couldn't so I got in touch with PayPal about two or three months ago and am just now hearing from you problem not solved. At one time the problem would have been taken care of in a month, now I can't even get anyone on the phone.

User's recommendation: Watch your orders because some are not what you ordered and some are just trying to beat you out of your money.

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#2537148 Review #2537148 is a subjective opinion of poster.
Service
Paypal Customer Care
Loss
$85
Preferred solution
Full refund

I initially was getting the run around.

3.0
I placed an order with eBay. The item received was not what I ordered. However, since the complaint I made on your site the issue was resolved on Monday, May 3rd with Paypal providing me a voucher for the dollar amount.

User's recommendation: It may take a bit longer but PayPal does work with its customer.

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#2536133 Review #2536133 is a subjective opinion of poster.
Location
New Orleans, Louisiana

Account was hacked

1.0
Unbelievable! they do not have a human person to speak to 24 hours a day when they are dealing with people's finances. My account was hacked and I can't do anything about it until the office opens so now the hacker can spend my money until someone shows up for work good job PayPal

User's recommendation: Do not use paypal.

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#2536072 Review #2536072 is a subjective opinion of poster.
Location
Durham, Ontario

Because my pin wont work

5.0
When i go to with draw money off my card it wont take my pin i need to figure out what i can do to fix this problem i have had a problem 2 times now with ur paypal cards.

User's recommendation: Just give a vivid detail of what u need.

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#2535788 Review #2535788 is a subjective opinion of poster.

Questions

I just want to know if I made a purchase through a company,why is it telling me I have to make an account with PayPal
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#2535429 Review #2535429 is a subjective opinion of poster.

Payment requests link is not working

When i share my paypal link to my friend in US for receving payment . When they try to send payment by limk share by me they cant able to send payment to me. Please check and solve this problem.
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#2535095 Review #2535095 is a subjective opinion of poster.
Verified Buyer

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Fraudulent charges on my account

5.0
Paypal - Fraudulent charges on my account
A 299.99 charge that I didnt make or authorize. When I contacted the enclosed # they immediately wanted access to my computer which I was not going to give them, so, they hung up on me.

User's recommendation: Please watch your PayPal account closely !!!

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#2534528 Review #2534528 is a subjective opinion of poster.
Location
Picayune, Mississippi

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1.4
Original review updated by user May 04, 2021
Got new number and omg several months worth of phone calls to c.srvc. with no remedy to date has insulted the whole idea of servicing the customer. Im still waiting to be serviced obviously. The system claims to "recognize my number as to what's listed in their...
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#2534351 Review #2534351 is a subjective opinion of poster.
Pros
  • Show me
  • All cons so far n4ot 1 pro yet
Cons
  • Monthly fee too much for no assistance
  • Shitty customer service
Preferred solution
Let the company propose a solution