PayPal Reviews

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No buyer protection,Item never received, no tracking number,

Case id: PP-006-249-83*-979 It was my first transaction and the last. I ordered a brand new Macbook pro for 750000Huf I paid directly paypal with" pay goods" option. Since i sent the money the seller hasn't responded to me so I opened a dispute to get a respond or tracking number. Paypal has closed the claim and gave my money to the seller without a tracking number! I ordered a product and Didn't get it! Seller hasn't responded since I sent the money! It's terrible, unacceptable they gave my money for a fraud seller , this paypal transaction sounds like a simple bank transfer without any buyer protection! The seller will steal again money from other buyer if paypal protect him!!! I never heard a horror story like this. WHAT DID THE SELLER DO TO WIN THE CLAIM? NOTHING, DIDN'T RESPOND TO ME AND TO THE CLAIM ,NO TRACKING NUMBER AND HE Won! Nice protection ... How this could be happened?? I ordered a brand new macbook pro ,I Didn't get it ,I didn't get a tracking number and you limited my account and gave the money to the seller ?! I would like to ask for your help to issue a full refund and able to withdraw it ! Thank you,
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ID
#1118072 Review #1118072 is a subjective opinion of poster.
Service
Paypal Claim
Reason of review
Problems with payment

PAYPAL UNSECURE SCAM STAY AWAY FAR FAR AWAY

PAYPAL took my money for a purchase, never created an account with the info i gave them, never sent me a confirmation email of the purchase. Called them and got the biggest runaround ever. Seller of item purchased never got an order. PAYPAL IS A BUNCH OF FUKKEN LIARS WHO ENTICE, DECEIVE AND RIPP PEOPLE OFF WHO ARE SHOPPING ON LINE. HOLD TIMES ARE SO LONG, IYOU NEVER GET THRU. I'M TURNING THEM IN TO THE ATTORNEY GENERAL OF MY STATE. DO NOT CREATE AN ACCOUNT OR GIVE THESE THIEVES ANY OF YOUR FINANCIAL INFO. STAY THE *** AWAY FROM PAYPAL.
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ID
#1117543 Review #1117543 is a subjective opinion of poster.
Product
Paypal Account
Cons
  • Fukken theives
Reason of review
Problems with payment
New Reviewer

PayPal Don't do it

I filed suit after PayPal provided such poor customer service. Held my funds and refused to address issue. Blocked me on Facebook due to fear of public shame when there are thousands of complaints on the Social Media site. Filed on : October 19 2017 Filed by : Stanley Alexander PO BOX 3898 Minneapolis MN 55403 Filed against : PayPal, Inc. PO Box 45950 Omaha NE 68145 Refused to transfer money without holding for at least one day. Continues to refuse to serve customers and address complaints. They need a class action lawsuit real soon. Facebook site lies to customers over and over with scripts from Phillipines staff not even located in this country . A total joke!
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ID
#1117152 Review #1117152 is a subjective opinion of poster.
Service
Paypal Customer Care
Cons
  • Way they treat customers
  • Siding with scammers
  • Services
Reason of review
Poor customer service
Loss
$330
Preferred solution
Refund and get my funds in my account right away or lawsuit
New Reviewer
I have spent 3 hours on the phone this morning speaking with folks who tell me my transfer of 121.07 has not been posted and held for 24 hour security review? Why? No reasons given. I was advised via phone yesterday funds would be in my account this morning. You all...
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1 comment
#1380155

Buyer protection stands for nothing! I bought a rack which arrived damaged.

After long time waiting for ebay to do something about it, they closed the case in my favor. Told me twice in one day I should receive money back in 24 hrs and keep damaged item. PayPal stuck their nose where it doesn't belong and never refunded $$. I am out $104.01.

Seller never responded to ebay or paypal.

Paypal lied to me!! Wish there was a class action suit.

ID
#1113530 Review #1113530 is a subjective opinion of poster.
Location
Chandler, Arizona
Service
Paypal Customer Care
Reason of review
Problems with payment
Loss
$121
Preferred solution
Let the company propose a solution

Paypal

Dont trust pay pal i bought a necklace and never recieved it i would get in touch with pay pal and the would tell me they was putting intouch with the seller finaly i told them i wanted a refund they said mycase was closed
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ID
#1108180 Review #1108180 is a subjective opinion of poster.
Reason of review
Poor customer service

Poor CSR support over the phone.

I've never had to "talk" over the phone with PayPal untill I needed information regarding how to pay off a promotion. I found their number and called them. As user friendly as the PayPal app is to use I thought I would also be met with a friendly voice on the other end of the phone. This was not the case. l wasn't even greeted friendly. No "Hello," How are you,""Thank You," "Have a nice day," nothing. The CSR on the line acted like she either hated her job or was a miserable person. I'm kind of blown away. I'm glad I called, because if you don't call in to tell them where you want your payment allocated to, it won't get there. (I could have gotten blasted with a fat interest charge).Thats if she actually knew what she was talking about. From what I've read on here, I don't have much faith in their informatiin either.
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ID
#1106063 Review #1106063 is a subjective opinion of poster.
Service
Paypal Customer Care
Reason of review
Poor customer service
New Reviewer
I had a family member send me 1400.00 for an emergency I am having, and I was told by 2 different service reps that if they paid through the family and friends option, there cannot be an issue with any funds being held and I would have my money instantly. I asked to...
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ID
#1104359 Review #1104359 is a subjective opinion of poster.
Product
Paypal Account
Reason of review
Problems with payment
Loss
$1400
Preferred solution
Deliver product or service ordered
New Reviewer
PayPal - Mislead by an employee during dispute process
PayPal - Mislead by an employee during dispute process
PayPal - Mislead by an employee during dispute process
PayPal - Mislead by an employee during dispute process
On July 15th, 2017 I made a transaction seperate from eBay for $675.00. This was a private transaction, separate from eBay. When I received the package from the seller I noted major damage, to the tune of $500 according to my local appraisal. This damage was...
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ID
#1104193 Review #1104193 is a subjective opinion of poster.
Service
Paypal Claim
Cons
  • Customer service
Reason of review
Damaged or defective
Loss
$500
Preferred solution
Full refund

I do not TRUST Paypal...

I thought that paypal was a good trustworthy company that I can make payment through. I had to cancel my credit card because of fraudulent transaction. Still with the canceled credit card, they are still using it through Paypal. I wouldn't give my new card to these people ever again. They are corrupted. they refuse to refund me on an Uber transaction that never happened. I don't even have an account with Uber. Now this woman called Marveliz Stoyanoff made a fraudulent transaction through Paypal using my canceled credit card, purchasing American Airlines flight. Please stop Paypal from this.
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ID
#1103863 Review #1103863 is a subjective opinion of poster.
Location
Austin, Texas
Product
Paypal Account
Cons
  • Credability
Reason of review
Return, Exchange or Cancellation Policy
Loss
$1000
i KEEP GETTING EMAILS THAT SAY THAT I'M ORDERING THINGS THAT I KNOW THAT I'M NOT ORDERING. IT'S TRYING TO GET ALL MY PERSONAL INFORMATION, AND THAT NOT COOL AT ALL. CAN SOMEONE PLEASE DO SOMETHING ABOUT THIS, BECAUSE IT'S GETTING ON MY NERVES. THANK YOU...
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3 comments
#1371210

I too have received the same email107.99 Marveliz Stoyanoff

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ID
#1102309 Review #1102309 is a subjective opinion of poster.
Reason of review
FRAUD
Preferred solution
I want to know who's doing this?
New Reviewer
PayPal permanently Limited My account without anyreason
Hi There, I'm an eBay seller ( A power-seller, with 100% positive feedback) and selling on eBay is my bread and butter. PayPal sent me an email stating that my account is permanently limited due to me selling fake branded products. I contacted PayPal about this and...
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ID
#1100033 Review #1100033 is a subjective opinion of poster.
Product
Paypal Account
Pros
  • I love their service
Cons
  • Hold our money without paying us interest
  • Issue never solved when the required evidence is submitted
  • Accusing someone of wrongdoing without evidence
Reason of review
Problems with payment
Loss
$600
Preferred solution
Let the company propose a solution

Someone ordered a dress and it was billed to me i don't remember having a paypal acct

I am being billed from paypal for a dress I did not order and the dress is being shipped to texas to some women I never heard of and I don't think I even have a paypal acct:this is fraud.i didn not order this item and when I tried to contact them it back no such e-mail I want this looked into and rectified asap today. carol akey I do not have a 100 words to say please investigate this the company the dress came from is called poshmark,sellerluxenlace poshmark or#404**** ord id # 59ac120****c7532****d4ao / marveliz stoyanoff alarcon 2202 shady vis Richardson tx 75080 please I need this resolved as soon as possible
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5 comments
#1367894

The message is not actually from paypal. My paypal doesn't show anything pending.

Do not click on anything in the fraudulent email. Double checking with paypal is the best thing to do.

#1367890

The same thing is happening to me with the same person's info and same seller. Is it actually showing up on your paypal account?

#1371890
@PissedConsumer1367890

Same.

#1367865

Same for me. Just ignored it after seeing this.

#1367862

It's fake they sent it to me to and I don't even gave a PayPal account don't worry nothing will charge you

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ID
#1098279 Review #1098279 is a subjective opinion of poster.
Reason of review
fraud
New Reviewer
Paypal Refuses to grant appeal against a fraudulent company who scammed a very large sum
On August 24 of 2017 Paypal ruled in favor of a fraudulent business who scammed me out of $600 USD, when asked abut their reasons they told me that even though the service wansn't provided properly and as advertised they cannont help me because the customer protection...
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ID
#1094827 Review #1094827 is a subjective opinion of poster.
Location
San Jose, California
Pros
  • Flexibility
  • Ease of use
Cons
  • Fraudulent activity
  • Siding with scammers
  • Services
Reason of review
Poor customer service
Loss
$600
Preferred solution
Full refund
New Reviewer
Explore video interviews
My mother died on January 19th 2016, she left 1700 in her will to my son who lives in China, we thought the best way for him to receive his inheritance was through Paypal, this has been the biggest mistake we ever made. I made this payment to him on April 14th 2016 and...
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1 comment
#1368432

It has been one month since raising the level of this complaint and I still have not had any contact from Paypal, no resolution in sight.

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ID
#1085952 Review #1085952 is a subjective opinion of poster.
Location
San Jose, California
Product
Paypal Account
Cons
  • Paypal run around
  • Lack of updates and confirmation of receipt of document
Reason of review
Problems with payment
Loss
$1767
Preferred solution
Full refund

Scam bye Buyer

Filed on : August 9 2017 Filed by : Suresh Sheth 13760 SW 84th Street Miami FL 33183 Filed against : PayPal, Inc. Complaint Description: the buyer ordered Merchandise from us. First Reported Item Broken. Then the Buyer changed the Statement from Broken to Not as Described Did not return Item. Sent all evidence to PayPal......Called them so many times NO answer. Buyer information Carmen Torres Transaction amount$69.99 Transaction ID8JX48927ED133570B Disputed amount$69.99 Dispute reason: Item not as described Buyer ordered Merchandise from us. First Reported Item Broken. Then the Buyer changed the Statement from Broken to Not as Described Did not return Item. Now PayPal is saying Yes it has been Two Months but it might take now up to 90 days more and if the Buyer does not ship it the Item back there is nothing we can do? Customer Service Agent refused to transfer me to a Supervisor and put me on Hold for 2 Hrs then Hanged up. Account ID: 7AFTN4N5QBYUY Your Desired Resolution: I want PayPal to call us and resolve this with the Buyer. They collect fees from Sellers but don't take action on Fraud Buyers. This case will be reviewed by a complaint specialist at the Better Business Bureau, and then forwarded to the business for their response. It is our policy to allow the business 30 working days to respond to your complaint. You will be notified when the business has responded. PayPal should Not Collect Fees and then let Fraudsters scam hard working people for Merchandise and Never Payback or return stuffs back.
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ID
#1085574 Review #1085574 is a subjective opinion of poster.
Location
Miami, Florida
Service
Paypal Customer Care
Cons
  • Difficulty in dealing with a problem
  • Responses werent received
  • False advertisement
Reason of review
Problems with payment
Loss
$75
Preferred solution
Let the company propose a solution