Anonymous
map-marker Anoka, Minnesota

Terrible customer service

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i called and waited for 3 and half hours and was hung up on. tried calling back several time just to get hung up again
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Staycie M

Rip off

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PayPal terminated my account for no reason and made me wait 180 to get my money so they said but now they won't give me my money they say I can't verify my account watch is ***
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Loss:
$200
Cons:
  • Shady
  • Holding funds for 180 days

Preferred solution: Full refund

User's recommendation: Never use paypal

Anonymous
map-marker Dallas, Texas

I ttanxfer 121.07 and still havrnt recieved anythinv

I am owed 121.07 from you guys never got my money. The complaint that has been made towards me is not true and I still have money that is sitting in my paypal account. I need mh money that was sent go me for me to get home by my ex-girlfriend who got mad and try to press false complaint against me because I broke up with her I also have 48.00 sitting there that still is pending. Know unless you have hard eventide and physical and paper trail proof release my money of I will sue
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Anonymous
map-marker Indianapolis, Indiana

Yes I have problems we y’all

I want to know why are you taking money from my bank account and I want my money back now and its not the first time
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User's recommendation: Never

Donna P Xnv

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Verified Reviewer
| map-marker Fort Scott, Kansas

Still no action

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I continue to call PayPal daily but cannot get to an agent to talk to. The autobot says they cannot help with my inquiry and to log in to submit an email. Any emails I send to their support email (without logging in) are replied to with, 'log in to submit the problem.' They have me in a loop because I cannot log in now without 2nd authentication but I cannot receive text on my landline and they offer no other option to authenticate. So it is impossible to login. I need a real person to talk to, but PayPal doesn't care about their self-imposed login/customer service support loop that they alone have created for their customers. After 30years, and I cannot get logged in.
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User's recommendation: If you can log in, be sure that you update your profile to a mobile number because PayPal forces second authentication through the phone number on file.

Anton R Gqt

To take money off phone account,and added to debit card

I keep trying yo transfer it to card ,and it want go through,so can U check my card to see if theres any problem
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Pros:
  • You get a receipt for proof of payment online
  • Didnt get a response to transaction
Cons:
  • No offline offices
  • See what problem is

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Camden, New Jersey

How to MoneyGram PayPal so I can unlock my account

How to MoneyGram PayPal so I can unlock my account
I cant get into my account I have a -$2 balance and some change. When I MoneyGram PayPal to unlock my account what info do I need so I can do this correctly the first time. Please and thank you
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Anonymous
map-marker Mcalester, Oklahoma

They kept limitation on my acct for days and what was in there was emergency fóod money for kids to eat

Still isn't lifted even have correct true documentation Paypal doesn't care about customers and will keep your money no matter the amount we as family going hungry now as I speak how rude and insufficient this co really is
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User's recommendation: don't use paypal

Zeius P

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Verified Reviewer

Worst expirience

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I swear i will never ever use paypal again. I only have 1 transaction with paypal and that would also be my last transaction. I waited 6 months for my money that they held, yes six *** months then last week received an email that i can withdraw it then when i tried the transaction got declined and they charged me $5 without saying whats the problem until now can't withdraw my money and they already charged me $15.
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Loss:
$20
Pros:
  • Limit your account for no reason
Cons:
  • Cannot speak to a human
  • Worst in my life
  • Paypal stole my money

Preferred solution: Full refund

Anonymous
map-marker Dubai, Dubayy

Transfer Money Still Not Received

i transfer money from my paypal account to bank account on 14/04/21 but still not received in bank what i do any solution or contact number i am in UAE Transfer from PayPal Balance Transaction ID 29Y110599W252645K Transfer to "191" (Abu Dhabi Islamic Bank x-4327) 2,878.15 AED Exchange rate 807.91 USD = 2,878.15 AED 1 USD = 3.5625 AED
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Stacey M Mnh

Change my password

I would like to receive a card and change my password because my password wont work for some reason and change my number I have on file
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Pros:
  • Take care of my issue
Cons:
  • Doesnt care about those who were loyal in using their service

Preferred solution: A card

John S Rip

Problems with my account

my business account and being identified as the same person with a personal account! new business owner of a 501 c3 and i cant retrieve funds sent to my business account
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Loss:
$20
Pros:
  • No pros for now
  • Usually a very prompt efficient payment portal
Cons:
  • Poor customer sevice

Preferred solution: Deliver product or service ordered

User's recommendation: keep your personal account.

Nancy T Jms

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Verified Reviewer

I want to cancel my PayPal account.

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First, I had a hard time finding information on how to contact you. I also had an unauthorized charge I wanted to question but mostly just want to get rid of my account. Made a phone call which was a joke. Got 3 automated voices who kept sending to the next automated voice. Never got through to a real person and after this experience not sure a real person wouldve been able to help. I also saw your Pissed consumer page. Thought that was tacky and I was offended. But again after this experience I am a PISSED customer. Unbelievable. Im waiting for an email to see your response to my request. Wonder if that will ever come.
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Loss:
$28
Cons:
  • No resolutions offered for their error
  • Refunds and disputes take forever
  • Unable to get money refund

Preferred solution: Apology

User's recommendation: STOP. THINK TWICE!! And DON’T SIGN UP

Pritty R

Payment not received

I have not received my payment which I have send through opinion app. It's been 2 weeks and I have not receive the amount still.
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Loss:
$12

Preferred solution: Full refund

Kesiya M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mandaue City, Central Visayas

Delete My Account

There was unauthorized login to my account and changed my password. I cannot access it anymore. Please delete.
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