A refund for a non PayPal purchase

A company in Liverpool England, Beats Tour Co. wants to refund my purchase to PayPal, but I didnt use PayPal to make the purchase. Is this possible? If so, what information so, do they need?
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ID
#2137921 Review #2137921 is a subjective opinion of poster.
Location
Crossville, Tennessee

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Verified Reviewer
New Reviewer

It says can no longer use paypal

PayPal now say's you can no longer use paypal. I've verified my identity with the credit part of PayPal. But no luck to get anyone to call me back or even call paypal to get a person on the phone . They are just gonna hold my money for no reason

User's recommendation: Don't use PayPal.

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ID
#2137460 Review #2137460 is a subjective opinion of poster.
Product
Paypal Account
Pros
  • Easy to use to pay for things online
Cons
  • Account limitations
  • Entire interaction with paypals hideous customer support
  • No access to money
Preferred solution
Full refund

Trying to fix log in problem

trying to fix a log in problem. no help so far. just stupid emails that do nothing.
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ID
#2137314 Review #2137314 is a subjective opinion of poster.
Location
Fredericksburg, Virginia
New Reviewer

I have an outstanding debt and need to talk with collections regarding my a scheduled payment

I need the phone number for PayPals collection agency as I lost their phone number and need to change my payment date.
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ID
#2136818 Review #2136818 is a subjective opinion of poster.
Location
Albuquerque, New Mexico
New Reviewer

Card removal

I can't remove the card ending in 1933 plz help me asap
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ID
#2136789 Review #2136789 is a subjective opinion of poster.
Location
Big Lake, Minnesota
New Reviewer

You locked my account for no reason

Update by user Aug 26, 2020

NOT RESOLVED

Original review posted by user Aug 26, 2020
Had money sent to my account which was the only transaction ever made and my account is now locked and withholding my funds
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ID
#2136686 Review #2136686 is a subjective opinion of poster.
Loss
$200
Preferred solution
Deliver product or service ordered
New Reviewer

Resolution

I got scammed by a Chinese company, got plastic bottles on a shap of dumbbells instead of adjustable dummbles Paypal does not protect the buyer, and it encourages the scammers to keep going

User's recommendation: Dont bùy online with PayPal.

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ID
#2136558 Review #2136558 is a subjective opinion of poster.
Location
Mitcham, England
New Reviewer

Someone is trying to *** my account

Someone changed my email without my concent or
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ID
#2136333 Review #2136333 is a subjective opinion of poster.
Location
Flushing, New York

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Verified Reviewer
New Reviewer
I cannot believe the situation that I'm dealing with these guys have held my money for a whole month and me and my family are struggling you have $5,497.07 of mine that you have not returned this is for pandemic unemployment this is beyond unacceptable the suckiest...
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ID
#2136105 Review #2136105 is a subjective opinion of poster.
Loss
$5
Preferred solution
Full refund
New Reviewer

Unable to send funds

I was unable to send or withdraw money from my PayPal
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ID
#2136096 Review #2136096 is a subjective opinion of poster.
Location
Ifo, Ogun

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New Reviewer

Item Not Received/Disputed Claim Erroneously Closed

Re: Case ID: PP- D-6993**** and PP-D-6993**** After filing a dispute with PayPal, the seller finally sent me the item order for $36.00 under Case ID: PP- D-6993****. So this one is resolved. HOWEVER, PP-D-6993**** is still unresolved. This order container two items for $103.49. After filing my dispute, I only received one item. I sent several messages via the Message Center to PayPal since I was unable to update and/or add comments to my dispute. I also sent the seller an email message about only receiving one item and the seller never responded. Additionally, the seller shows that order was delivered. The seller only sent 1 of 2 items. I am HIGHLY DISAPPOINTED with PayPal for (1) never responding to my messages since you can't talk to a live person anymore. Trust me, I've called every number I could find for PayPal, and (2) denying and closing my account without reviewing the additional information I submitted which shows proof of my claim. If this is how PayPal resolves issues then PayPal can no longer be trusted. I am requesting the case/claim be reopened and refund of the item I did not receive. Additionally, this seller should not be allowed to use PayPal any more. This is robbery!! I would kindly appreciate a response to this issue in a timely manner. I'm tired of PayPal's non-responsiveness.

User's recommendation: Be Careful of Non-US Sellers.

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ID
#2136038 Review #2136038 is a subjective opinion of poster.
Cons
  • No customer service - no help
  • No one answers phone
Loss
$70
Preferred solution
Full refund

They blocked the account automatically without informing us and no voilation

Paypal authorities had blocked our account automatically without informing us and without giving us any specific reason behind it.

User's recommendation: No very poor and very bad.

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ID
#2135871 Review #2135871 is a subjective opinion of poster.
Location
Daund, Maharashtra
Product
Paypal Account

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Verified Reviewer
New Reviewer

Resons that i am obliged to close my account

Dear Sirs, . My name is Vasileios Tsolis and my account has two limitations, for which I have spent a lot of time to resolve without results. Paypal have requested a number of docs with the most recent sacanned copy of my passport Unfortunately no action from Paypal. Therefore I have requested to close my account. I have tried to do it through pay pal by deleting bank account and cards but paypal did not psermit me to do it
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ID
#2135795 Review #2135795 is a subjective opinion of poster.
Service
Paypal Customer Care
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Want to buy and pay my purchase

They didnt answer me and its 24-7 line phone
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ID
#2135325 Review #2135325 is a subjective opinion of poster.

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Verified Reviewer
New Reviewer
PayPal ruined my home business and is holding 30K hostage for 180 days for no reason
On 7/1/2020 I received a message directly from PayPal that my account was limited and I needed to provide my ID and proof of bank/social security number because my account showed activities "out of the normal". I had just sent one of my buyers an invoice for $7113.00...
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ID
#2134994 Review #2134994 is a subjective opinion of poster.
Pros
  • Convenience
Cons
  • Unreasonable 180 day hold
  • No way to talk to a real person anymore
  • Unethical holds
Loss
$28
Preferred solution
Let me withdrawal my Account Immediately