PayPal Reviews

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Unauthorized charges

I recently stood at the Double Tree hotel in Orlando Florida!! I authorized a payment for $312.40 which was $262.40 plus a $50 incidental hold!! I was charged 3x...1 for $262.40, another for $312.40...and a third time for $21.31!! I only authorized 1 payment of $312.40!! Plz fix
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ID
#2030863 Review #2030863 is a subjective opinion of poster.
Loss
$284
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Problemas en la cuenta

Mi cuenta está limitada y necesita ser vista por un representante
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ID
#2030746 Review #2030746 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
New Reviewer

Account limitations

PayPal - Account limitations
My account is limited and I wanna refund the payment
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ID
#2030719 Review #2030719 is a subjective opinion of poster.
Service
Paypal Money Transfer
Pros
  • Hard to reach
Cons
  • Horrible customer service- all automatic responses
  • Cannot phone resonse
  • Paypal account restriction as a reaction to my refund demand
Preferred solution
Full refund

Refund

Hey I was wondering if someone could help me. I recently ordered and paid for a bedside table off eBay, I paid by visa debit card, however my payment got cancelled by the seller due to the product being broken, I messaged them about my refund and they paid it back to me however the money was taken out of my account still so they gave me the refund and then it came straight back out of my account. They told me they cant do much more so they told me to contact PayPal even though I dont have a PayPal account and I didnt pay by PayPal. Was wondering if you could help me to understand and what I need to do. Thanks Regards Mellisa
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ID
#2030612 Review #2030612 is a subjective opinion of poster.
Location
Finchley, England
New Reviewer

Disputed PP-D-6881****

PayPal - Disputed PP-D-6881****
My item was delivered to a wrong address. I tried many times to contact the seller to resolve this issue before my item was sent. But I never had a response.

User's recommendation: Don’t by from Chinese Companies.

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ID
#2030561 Review #2030561 is a subjective opinion of poster.
Service
Paypal Claim
Pros
  • Online shopping
Loss
$47
Preferred solution
Full refund
New Reviewer

Couldn’t Upload Docs & Unable to Reach PayPal

I had a limitation on my account and needed to provide further documentation. The resolution center would not accept some documents. It took me a long time to discover that the only way to contact them is with their online chat. And, they have limited hours. With the time difference I had a small window of time to contact them. In the end they provided me with a unique link that allowed me to upload the documents which they verified and them removed the limitation.

User's recommendation: Have patience. Hopefully in the future they will accept calls.

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ID
#2029835 Review #2029835 is a subjective opinion of poster.
Service
Paypal Customer Care
Pros
  • Convenient
Cons
  • Fees
Preferred solution
None required.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Unauthorized transactions

A transaction was proceeded but I did not authorize it. I contacted the merchant 2-3 times already but did not get an answer. When it was time to choose method of payment I selected PayPal, then pressed continued but when I saw the shipping cost I just quit the app without completing the transaction. Then I saw that I was charged.

User's recommendation: Get someone on the phone.

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ID
#2029792 Review #2029792 is a subjective opinion of poster.
Loss
$47
Preferred solution
Full refund
New Reviewer

PAYPAL IS THE PERFECT VEHICLE FOR FRAUDULENT SELLERS!!!!!!!

Update by user Jul 03, 2020

Paypal order with fraudulent seller Digital Gizmo using fraudulent UPS Tracking number 1ZE091R403******** purchased Stick Vac, paid $314.00. The web add for this merchandise has subsequently disappeared from the internet.Paypal order with fraudulent seller CandicePowe using fraudulent UPS tracking numbers 1Z077R3R034889**** and 1Z077R3R034891****, for flushmount light fixtures paid 73.99 each for a total of 147.98.

The website for this merchant has disappeared from the internet.

This fraudulent seller listed "catering" on the Paypal receipt.Fraudulent sellers can list anything they want on Paypal invoices without any screening, especially the fraudulent tracking number. Total out of pocket loss: $461.98

Original review posted by user Jul 02, 2020
On three recent purchases, UPS confirmed the raging scam that PayPal readily supports and encourages FRAUDULENT ACTIVITY. All three tracking numbers where previously used UPS tracking numbers by a different vendor and sent to a different name and address than mine. PayPal knows about this scam and does absolutely nothing about it!!!! The fraudulent sellers are not required to provide any proof on the actual UPS tracking number to PayPal; they just fill in false information. Fraudulent PayPal believes the information provided by fraudulent sellers and not the customers or UPS. These criminals know that PayPal has no system for verifying tracking numbers and that UPS typically will not give out the address where the package actually went; they will only confirm that it did not go to your name and address and that the package was mailed on a different date than the PayPal records. The credit card companies believe PayPals fraudulent system in which the criminal enters in the fake shipping information. The perfect vehicle for fraudulent sellers is 100% PAYPAL. The FTC and Attorney Generals Offices will shut them down eventually. Look at all of the horrible PayPal reviews on this site!

User's recommendation: DO NOT EVER USE PAYPAL UNLESS YOU WANT TO BE SCAMMED!!!!

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ID
#2029741 Review #2029741 is a subjective opinion of poster.
Cons
  • Everything about paypal
  • You wont get your money
  • Customer support
Loss
$462
Preferred solution
Full refund
New Reviewer

I need y'all to take off the Verification code

Yall suck and no help

User's recommendation: Don’t use them.

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ID
#2029735 Review #2029735 is a subjective opinion of poster.
Service
Paypal Payment Processing Service
Pros
  • Safe way to buy online
Cons
  • Everything about paypal
Preferred solution
Fix this
New Reviewer

Paypal is the perfect vehicle for fraudulent sellers and paypal loves it!!!

On three purchases the sellers provided fake UPS tracking numbers. UPS confirmed scam. PayPal knows it and does absolutely nothing about it. PayPal believes whatever the seller tells them and not the customers or UPS. PayPal is the perfect vehicle for fraudulent sellers.

User's recommendation: Don’t ever use PayPal under any circumstances.

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ID
#2029716 Review #2029716 is a subjective opinion of poster.
Location
Austin, Texas
New Reviewer

I cannot create a password it keeps saying that it was previously used because I just entered it help

I cannot create my password and use my password because it says it was previously used by me help please
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ID
#2029685 Review #2029685 is a subjective opinion of poster.
Pros
  • I would love to know trying to establish an account
New Reviewer

I need help

Cannot login every time I login it keeps saying that the password has been used and Im like thats because I just used it and I cannot proceed any further it keeps giving me the same error message every time like seven times please call me 704-472-****
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ID
#2029673 Review #2029673 is a subjective opinion of poster.
Service
Paypal Customer Care
Preferred solution
I cannot establish my account every time I try to enter a password it says it’s already been used because I just used it
New Reviewer

I need y'all to take off the Verification code

I need yall to take the verification code off of my account please and thank you

User's recommendation: Don’t use PayPal.

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ID
#2029646 Review #2029646 is a subjective opinion of poster.
Service
Paypal Claim
Pros
  • Nome
Cons
  • Paypal just ignore proofs of evidence and side with the scammer
Preferred solution
Take the verification code off of my account

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Junior Reviewer

Feel Scammed out of my Money

PayPal - Feel Scammed out of my Money
Update by user Aug 01, 2020

Zero follow up from Paypal. Have been working on changing my payments in order to refrain from using them.

Apparently Ebay is getting the message as well and will be shortly adding options to those who do not accept credit cards. Since Paypal has been using my money for weeks for their own benefit I have instituted a new policy of removing funds immediately upon payment.

Update by user Jul 02, 2020

I have been an Ebay user for many years and have 100% feedback rating. I have sold multiple items and have previously used Paypal.

On a recent transaction, I was shocked to see that I could not access my money. I personally delivered the item to the buyer who notified Ebay that it was as described and that it was received. I am now told after multiple chat/phone calls that their policy allows them to hold my money for up to 21 days. So, right now the buyer has the item, Paypal has my money which they can use for investment, personal gain...

and I have nothing. Multiple people suggest using cash to circumvent Paypal but I decided to do it right and this is what they did. They state that it may have to do with high risk items or abnormal amounts. This does not apply to me.

Ostensibly Ebay and Paypal work together; clearly Paypal tries to take advantage of the relationship. I have spent literally hours with chats and a phone call without getting anywhere which is why I am escalating this.

Original review posted by user Jul 02, 2020
After selling an item on Ebay, Paypal decided not to pay me for three weeks

User's recommendation: Don.

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ID
#2029618 Review #2029618 is a subjective opinion of poster.
Service
Paypal Payment Processing Service
Cons
  • Scam holding my money
Loss
$2100
Preferred solution
Deliver product or service ordered
New Reviewer

Trying to pay for items I bought on eBay and I can’t

I *** pushed off and no one can help me pay for my items
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ID
#2029492 Review #2029492 is a subjective opinion of poster.
Pros
  • Dont help at all
Cons
  • Paypain by paypal
Preferred solution
I want to pay for my items with my credit card !!!! This is *** !!!!