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Account Limitation, blocking my money

Paypal sucks. and They re thief. My son was sending me money thru paypal every month. They have limited my account for no reason after my son sent money to me which was over 1000$. Then they asked me to upload some files in order to verify my information for security purposes. I have done those. But they decided to put a permanent limitation on my account and they have blocked my money. I could not transfer this money to my bank account, or i could not send this back to my son. How many times i have called them, and emailed them. At the end of it. i got an email saying that i was gonna be able to get my money back after 180 days!!!!!! They are thief and using people's money for 6 months. Think about how many people are using this suckers. And think about how many accounts have been blocked... So, please do not use Paypal for your good. Otherwise, they will keep your money for no reason.
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2 comments
#1219336

I agree. I have been limited by PayPal and they didn't give me an option to appeal.

I have a family to support but PayPal doesn't care.

I had to resort to using stealth accounts with the help of Auction Essistance.

#1125873

i agree with you they did that same thing with me every time i send money order they tell me they never received it paypall is out of control and are not keeping the people track paypall is always confused on not doing there job when it comes to peoples privacy and sending money orders and checks i agree with you norman brodlic

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ID
#643534 Review #643534 is a subjective opinion of poster.
Location
Atlanta, Georgia
Product
Paypal Account
Reason of review
Damaged or defective

Paypal - Account Review from Lancaster, California

First it cost was $39.95 after I gave all my credit card info,pushed the pay button it said paid $99.95 I called on the phone the man said lets take a look. Then he told me he could fix it for $465. one time fee now in the remote showing me all this stuff. So now my computer won't do anything. It was running going online it was the popup adds for which they said was a virus. They charged me $99.95 I ask for myoney back since now it's not running at all now. He could put it against the $495.when I pay it. I want my money back and my computer fixed not by them.
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ID
#643319 Review #643319 is a subjective opinion of poster.
Location
Lancaster, California
Product
Paypal Account
Reason of review
Problems with payment

PayPal Customer Service is pathetic

I was worried about a pending payment on my PayPal account and I had questions about how I might delete old credit card information. I called customer service and was put on hold for one hour and 20 minutes...I hung up at this point, who knows how long I would have waited. There was no other way to get questions answered about my account. No email form, nothing. I find it very surprising that a company in the financial services sector can get way with this. I feel completely helpless as a consumer and am looking into other payment options for all future transactions.
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ID
#643170 Review #643170 is a subjective opinion of poster.
Location
Nuremberg, Bavaria
Product
Paypal Account
Reason of review
Poor customer service

Paypal deceived, mislead, took advantage of me & now ruining my life

My name is Angela I recently moved and I'm a struggling student. 2 months ago I spent all the money I had in my savings in purchasing three new iPhones off craigslist for a good deal I was lucky to find. These were valid legitimate phones-the serial numbers checked out with verizon, tmobile, and at&t - they werent blacklisted, or stolen, all three phones were brand new, sealed, unopened and never used, so I decided to try to sell them on ebay. I've never sold anything online before, but I've seen advertisements everywhere on the internet for ebay and paypal. Their claims of protecting sellers, buyers, and all kinds of promises were made to me before I signed up - so I felt safe initially in posting all three phones. One by one they all sold,over the course of a week and a half - and when the third phone sold, I got an email from paypal- telling me that my account was limited, and I needed to provide documentation to prove my identity. At first paypal asked for a few things, but as I started uploading my information to their website - statements, bills, my identification, social security number, so on and so forth - they started piling on more demands for me to comply with. THey wanted things that i couldn't even provide towards the end of it, and right when I uploaded one of my last documents, a comcast bill in my name with my address, they limited my account permanently - without appeal. They informed me they're holding my funds for 180 days, and there's nothing I can do about it. I've been calling paypal once a day now for 2 weeks straight, and every single person I've talked to has given me different requirements. They all keep saying the same thing, that I agreed to their terms of service - and when I asked them why they were doing this, they said that they need to hold onto the money to protect themselves in case of chargebacks for 180 days. This is in spite of the fact that all three items tracking numbers show delivered, all three items received positive feedbacks and gratitude from their buyers, all three items have been activated on their respective carriers without issue, and most importantly, at the time of the sale before i shipped, I was assured by paypal that I qualify for seller protection which would negate the ill effects of things such as chargebacks or item not received claims. The whole time leading up to this, i was reading stories of buyers abusing these systems to take advantage of sellers, and I was so scared at one point I considered scrapping the remaining two auctions and cancelling them as well as the first one before shipping the phone out and just selling them locally but I decided that its not likely to happen to me, I'm not a bad person I did nothing to deserve something so negative in life and I took my chances shipping all the phones out - I had NO idea that in the end, the only people who would be taking advantage of me were the ones at paypal itself. Paypal limited my account, not allowing me access to any of my funds for 180 days.This was all the money in the world I have to my name, and it's locked up making interest for paypal for 6 months now. My ebay account got closed because I couldn't pay the seller fees because paypal wouldnt release my money to ebay to cover the fees. The account has been sent to collections. I still don';t have any means to pay my seller fees on ebay. I don't have money to pay my rent this month, I've tried calling paypal multiple times asking them why they are doing this, but keep getting canned responses. I followed their rules down to the t, I took all the precautions to protect myself, and now i'm about to be evicted at the end of the month because everything I had saved up to my name is now gone thanks to paypal. I've resorted to pawning off my laptop, my TV, to try to come up with enough money for groceries this week. I can't sleep at night, I'm exhausted, I'm tired of crying, I can't cry anymore but that's all my body wants to do is grieve my whole life is falling apart i've never felt so violated or wronged before I feel like I got robbed in broad daylight and everyone saw and no one cares. I'm in complete shock at the way that this company has been handling this I have done nothing wrong! All three customers that received the three phones I sold, have left positive feedback, they signed for the packages, i have proof of their signatures, and they were all satisfied with their phones. What paypal is doing now is essentially earning interest on my money that they won't pay out to me despite the fact that i was assured that I would be protected should anything like a chargeback happen on these transactions to begin with! I've provided the documentation they've asked for, and they refuse to do anything until 180 days has passed, the last 3 times I called on friday I was simply trying to add a bank account to my paypal account in preparation to receive my money into it, as far away as it may be (they said october 18th), and all three attempts failed as their employees seemingly mocked and ridiculed me, telling me that im wasting my time and there's no point in adding a bank account since I can't pull the money out anytime soon anyway. What's wrong with these people??? This is a complete nightmare, I'm in tears as I write this, I'm starting to run out of options, please can you help me?
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ID
#639185 Review #639185 is a subjective opinion of poster.
Location
Kent, Washington
Cons
  • Never been so mistreated
  • Deception
  • Paypal manipulation of my account
Reason of review
fraud, theft, scam - aka paypal
Loss
$1500
Preferred solution
I want ALL of my funds released immediately as it is past the ten day holding period allowed to money transmitters under washington state law. I want the ability to add my bank account to my paypal account so I can withdraw my money and never go back.

Paypal My Cash Card FIASCO

put 160 dollars on a fresh paypal mycash card which later didn't work when I put in the 10 digit scratch off number. It is not like the earlier greendot moneypak card. After getting no where with a paypal service rep I closed my Paypal account (after 275 ebay/paypal xsactions at 100%) They won't return email and the letter sent to Paypal My cash card customer service, po box 832, Fortson GA. was returned by the post office. Paypal has essentially seized my money and won't refund it. They have softwall firewalls which keep you from contacting them. They need government regulation to make them accountable to the consumer.
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1 comment
#989485

The same happened to me until I called corporate and started letting them know about the lawsuit. The fed-exed it over night.

How hard is it to mail a frickin card! PayPal has tricks and getting rich off of the innocent people.

ID
#637377 Review #637377 is a subjective opinion of poster.
Location
San Jose, California
Product
Paypal Account
Cons
  • Mycash card ridiculous legal agmt
  • Paypal manipulation of my account
  • Paypals inability to communicate
Reason of review
Poor customer service
Loss
$160
I've been a member of pay-pal since 2012 NO negativity on my record whatsoever needed to buy something the other day and ask for a provisional credit of $100 for 5 days and was denied. I notice that whenever I call customer service and reach the call center in the...
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ID
#633395 Review #633395 is a subjective opinion of poster.
Reason of review
Poor customer service

Paypal - Account Review from Raleigh, North Carolina

I don't the the deferred interest is really the problem, but rather their assinine payment system. I'm not a genius but one would thing some part of my "extra" payment gors toward that deferred product, but it doesn't unless you qre within 2 months of pay off on the product. In other words.....lets say you have a $500 bal. and make a purchase of 1000 w/ deferred interest for 12 months. Let us then say your min.payment is $25 but you pay $100, thinking $75 goes toward that deferred product. Instead, based on misleading or misunderstood terms, that extra amount goes toward the balance NOT associated with the deferred payments. So.........unless you are within 2 months or have no bal. EXCEPT that product, you might be screwed! Creditors should not be able to use wacky math to increase their fees.
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ID
#632692 Review #632692 is a subjective opinion of poster.
Location
Raleigh, North Carolina
Product
Paypal Account
Reason of review
Problems with payment

Divorcing PayPal, BillMeLater, Comenity Bank a long tough and tiring tassk

Hadn't used PayPal for many months. Made online bid on an article. Used PP to pay if bid successful. Was refused credit request,less than 110.00, based on mystery past transaction that I could not recall, look up in my records or on their website. During past months had 11.95 cr bal in my acct which they never offered to send until I closed acct today. Ritual to close is ridiculous they need to confirm already submitted phone & email info and then charged 1.50 to send a check. Website cumbersome. Their verification processes took multiple sends as email from PP never arrived until re-requested and during which time site was timed out requiring multiple logins. Want to waste your time take a whirl at PP site,
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ID
#628059 Review #628059 is a subjective opinion of poster.
Location
Cornelius, North Carolina
Cons
  • Definite did not like
Reason of review
possible mark against my credit score
Preferred solution
Let the company propose a solution
WHO IS ON THE TAKE HERE WHEN IT COMES TO GE CAPITAL RETAIL & PAYPAL
WHO IS ON THE TAKE HERE WHEN IT COMES TO GE CAPITAL RETAIL & PAYPAL
WHO IS ON THE TAKE HERE WHEN IT COMES TO GE CAPITAL RETAIL & PAYPAL
WHO IS ON THE TAKE HERE WHEN IT COMES TO GE CAPITAL RETAIL & PAYPAL
WHO IS ON THE TAKE HERE WHEN IT COMES TO GE CAPITAL RETAIL & PAYPAL
WHO IS ON THE TAKE HERE WHEN IT COMES TO GE CAPITAL RETAIL & PAYPAL
These Crooks can use a money figure & call it a "Debt Cancellation Fee" & when that backfires they call it a "Card Security Fee". They can tell you to pay more then owed on your statement & when you pay over the amount you actually owe that extra money...
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ID
#626934 Review #626934 is a subjective opinion of poster.
Location
San Ramon, California
Reason of review
Problems with payment

Chargebacks

they will do nothing about it, i have lost $1,540. in the other hand paymentwall will do anything to fight back while Paypal will do nothing at all. it is sad to see them doing this to us. i have now 3 accounts blocked because it was unfair how much money i lost even tough the users were happy about their items and had to ban them from my server without them having any idea of what was going on. Well thats all i have to say about paypal. note that i use both paymentwall and paypal for my payment getaways.
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ID
#625064 Review #625064 is a subjective opinion of poster.
Location
Hoboken, New Jersey
Reason of review
Problems with payment

Paypal mycash card didn't work / paypal doesn't want to talk refund on my $160.

put in the pin on the card and got sent to paypal wanting more info on me......they want a utility bill, etc. etc. I closed my paypal accoant. Paypal should be renamed PayPain. guess I will sue in a tort action on conversion.?? This thing is a nightmare......trying to figure out who legally when and what contract arose with paypal or this other company that transacts the card in California. Paypal has terms on some mycash agreement posted on their website but I never signed over to that when I purchased the card and walgreens closed the cash register. I didn't agree to their terms when I entered the 10 digit number either. What is Paypals problem??? this thing is not like a greendot moneypak card that I used earlier.
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ID
#624249 Review #624249 is a subjective opinion of poster.
Location
San Jose, California
Cons
  • Paypain by paypal
Reason of review
Poor customer service
Loss
$160
Preferred solution
Full refund

Pay Pal didn't protect my purchase as stated

there were payments made through Pay Pal I never received what I paid for I contacted Pay Pal and they supported the seller , what I feel is bias due to the fact Pay Pal gets a sum of money for each payment made and or received through this company.When I asked for certain numbers as listed in their legal claim they were very reluctant to give them to me as a matter of fact I still hadn't received them. I then again contacted Pay Pal cause the merchant refused to respond to emails there was still a sum of money that remained in the account which they have denied me access of!!
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ID
#623804 Review #623804 is a subjective opinion of poster.
Location
Mount Vernon, New York
Cons
  • Customer support
  • Responses werent received
  • Stole money
Reason of review
Poor customer service
Loss
$4

PayPal error in telling me a payment with be processed to Skype

I have tried to contact PayPal a number of times by email regards your massage that was sent to me informing that a payment of £64.29 will be taken from my account to pay for Skype, services however I haven't received any reply if this payment is stopped or still getting taken out of my bank account. I did contact Skype regards this payment and they informed me that they haven't requested the payment of £64.29 and told me this is a error on PayPal and advised me to contact Paypal to make a formal complaint. I am still not fully aware if this payment is getting taken out of my account, I do feel very up set, stressed regards this issues caused by PayPal, I am also off work with stress and receiving treatment from my GP. Could you please provide me with some kind of feedback regards this issue and compensation regards the way Paypal error as left me feeling totally under stressed? Regards,
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ID
#623122 Review #623122 is a subjective opinion of poster.
Location
Liverpool, Liverpool
Cons
  • Services
Reason of review
Problems with payment
Loss
$64
Preferred solution
Full refund
Paypal not only committed the crime of closing our account, but for the past several years has been maliciously boycotting ALL our credit cards, VISA, MC, AMEX from banks like JP Morgan, Chase, Wells Fargo, you name it. It is impossible for us to buy anything from any...
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2 comments
#1544356

Paypal holds your funds for unknown reasons and allow you no access to them. Their unknown algorithms block you from transferring funds to your bank account.

The same situation prevents you from adding a debit card to your account. I attempted to do this in order to transfer my funds to a debit card. Numerous calls to customer service to solve the situation were in vain. It took over 1 week to get funds in my Paypal account transferred.

*** company, poor service.

Avoid these guys. Look for other way to have customer's use their credit cards to pay you.

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ID
#622122 Review #622122 is a subjective opinion of poster.
Location
Boca Raton, Florida
Reason of review
Paypal boycotts me
Loss
$100000
Preferred solution
File a class action lawsuit

Paypal - Credit Limit Review from Lawrenceville, Georgia

Changes credit limit without warrant or letting you know beforehand . I have had my account for 6 years have never been late ,payoff balance frequently . I had a limit of $200 ,requested a $300 limit (I felt I have earned over the years ) they actually lowered my limit to $50 . I feel it is without warrant and feel they are punishing me . My credit is fair I earn $30,000 a year . I just feel it's a bad customer relations . To add they a run promotions frequently for $15 credit to your paypal smart connect bill if you spend $50 at one time . I have never received a credit once-even when I sighed up for the promotion . Over all not a fair or good credit company to deal with .
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ID
#621868 Review #621868 is a subjective opinion of poster.
Location
Lawrenceville, Georgia
Reason of review
Poor customer service