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New Reviewer

Account login problem

problem with login mobile number changed, and with help of the service I have managed to chenge the phone number

User's recommendation: Call and resolve the iisue.

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ID
#3504673 Review #3504673 is a subjective opinion of poster.
Location
Rijeka, Primorsko-Goranska Zupanija

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On the 16th of April 2022, I received an email from PayPal that my account is going under closure, first i thought this was a fake email but when i logged into my account it was actually real. They are telling me that my account is closing from the vague reason of...
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ID
#3504269 Review #3504269 is a subjective opinion of poster.
Pros
  • Easy access
Cons
  • Customer service
  • No understanding of problem
  • Impossible to solve without agent
Loss
$1780
Preferred solution
I'm asking for my account to be restored and access to my balance.
I have contacted PayPal Customer Service at least a dozen times, and I have explained to them what happened, and each one has a different excuse about what happened... The Cus. Ser. Rep's have all agreed that PayPal made a mistake by taking my money, but they don't...
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ID
#3504251 Review #3504251 is a subjective opinion of poster.
Location
Winchester, Tennessee

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New Reviewer

Necesito un rembolso, porque me estafaron

Hello, I need a refund because I was scammed, since I bought some things with a person, but when I sent him the money, he stopped communicating with me and I have no way to return them, please help me.
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ID
#3502710 Review #3502710 is a subjective opinion of poster.
Loss
$160

PayPal wrongfully deducted $276.13 from my account, because of a (charge back) request that PayPal was supposed to remove on March 28, 2022 at the request of the bank card holder.

No, PayPal has not contacted me and I have not got my money back. I have talked to at least a dozen different people at PayPal Customer Service Dept. and only one lady actually tried to help me. Every time I called Customer Service I was connected with a different person, so I had to start all over with a long explanation about what happened. The very last one that I talked too finally"got it" , and assured me that she was going to help me get my money back, and guess what .... I still don't have my money.

User's recommendation: Unknown at this time.

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ID
#3502141 Review #3502141 is a subjective opinion of poster.
Location
Dayton, Tennessee

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New Reviewer

I'm locked out of my account

I'm trying to call you but your number isn't working.it has been very difficult getting in touch with someone

User's recommendation: It's been difficult getting In contact with customer service.

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ID
#3502116 Review #3502116 is a subjective opinion of poster.
Location
Los Angeles, California
Preferred solution
Talk to someone

Security issues

I'm routinely locked out of my PayPal had personal and business accounts combined because my phone number is the only one i have. In attempts to correct this I've locked my account with the amount of of times instructed and then just *** out for 72 hours when the system resets. Since im judged to be a "problem"customer the whole experiences are npted and iill rectify by seprat myself from this compamy asawould suggest you all do likewie. dont. find any er wat

User's recommendation: \no no no.

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ID
#3500141 Review #3500141 is a subjective opinion of poster.
Location
Biloxi, Mississippi

PERMANENTLY RESTRICTED MY ACCOUNT

Hey My name is ami shah I was facing a issue of not able to receive amount in my papal account. So I thought mayb I had some issues with current PayPal account so I tried to open new fresh account. I got verified and even bank was linked and verified still I wasnt able to receive my amount l. Can you tell me why ? First thing. Second thing it says I have to open Bussniess account to receive money so when I do that my account got permanently restricted? I dont understand? I dunno what kind of serious is this ? Please help me with the genuine problem and how I can proceed further
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ID
#3499990 Review #3499990 is a subjective opinion of poster.
Location
Bhopal, Madhya Pradesh
New Reviewer

Generally good in the past although there is currently a oroblem

I received an email a week ago today that I would receive a refund of $57.88 and that it might take up to 5 days. I still havent gotten it. Any idea when I can expect the refund?
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ID
#3499198 Review #3499198 is a subjective opinion of poster.
Location
New York, New York
Loss
$58
Preferred solution
Full refund

Money On Hold

Hi, This is heena, I have newly created my account. I have received a payment of $23.57 on 12 April. Since then, this amount is on hold. When I clicked on ''Get Your Money Sonner'', and tried to verify the order, the error of technical issue arise, "We're Experiencing Technical Difficulties". Kindly let me know, how I can release this payment? Please note the transaction ID: 3EF079772K596**** Your assistance is this regard would be highly appreciated!
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ID
#3498285 Review #3498285 is a subjective opinion of poster.
Location
Abu Dhabi, Abu Dhabi

Delayed money releasing … it will take 24 hrs, so frustrated with service

I have send money to my son Enzo Jose Borromeo in Australia today 200 aud .. and it was so frustrating that he did not receive it immediately ! He needs the money asap !
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ID
#3497603 Review #3497603 is a subjective opinion of poster.
Location
Cebu City, Cebu

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New Reviewer

Resolved: Waiting on refund for 2 months now

Update by user May 19, 2022

Company fixed the issue and I have been provided with full refund. They just refunded the money..

Original review posted by user Apr 19, 2022
I canceled a transaction from Walmart since February 17. Contacted them about the refund a few days later were they claimed the refund has already been made and gave me a transac ID also to follow up with Paypal. I've tried contacting them through +353******** which goes to a voicemail at all times. Tried the facebook account and was told to wait 30 working days but its been more than two months now. The transaction was never logged in my Paypal history transactions and through the Paypal community I was told it could have been done through a guest account!?!
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Resolved
ID
#3497337 Review #3497337 is a subjective opinion of poster.
Location
Victoria, English River
Loss
$940
Preferred solution
Full refund

My complain is that my son always receive the money 24hours after i send the requested amount... then your charge is inconsistent, and too high

Dear Paypal, I am disppointed, since the money my son requested and sent to him is not received immediately.. it took one day to receive the money... Frustrated mother..
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ID
#3497134 Review #3497134 is a subjective opinion of poster.
Location
Butuan, Caraga

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New Reviewer

Successful refund

I ordered from a FB ad, and after checking out discovered they had charged me almost 20% sales tax which negated the sales price they offered on the item. This didnt appear until I had already authorized payment. Immediately tried to contact PayPal to cancel the order, but chat wasnt helpful. Told me to contact company. Finally started looking for a phone number online and came across your site, and was able to reach someone who opened an investigation. PayPal has refunded my payment. All is well. Thank you
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ID
#3494798 Review #3494798 is a subjective opinion of poster.
Location
Dauphin Island, Alabama

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New Reviewer

I can’t access my account and I can’t make a transfer

First off, I tried updating my mobile number on the app, it said successfully updated, however when I tried to transfer my funds to the linked account it keeps saying an error occurred. I think maybe the number is still not updated. Subsequently, when I kept trying to transfer my money as I really need it urgently. I got logged out of the account and I cant log in again as it says an unusual activity was noticed. It was all me doing the activities. I can do anything to prove this so I can get my account back and transfer the money. Please help. Thank you
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ID
#3494745 Review #3494745 is a subjective opinion of poster.
Location
Dubai, Dubai
Preferred solution
Let the company propose a solution